The staff at Mt. Olivet has consistently been warm and engaging in all the interactions I have…read moreobserved with their clients. We are satisfied with the quality of care our family member receives and appreciate the wide variety of experiences the facility provides.

My mom came here after surgery in the TCU area - nurses, aids, therapists and other staff are…read morewonderful. As with any place, emergencies take precedence, but overall response is timely for her. Facility is clean and well cared for.

My wife and I moved into out two bedroom, 2 bath unit in January, 2022 and love living here. They…read morehave many activities scheduled on the calendar each month. Every week there is a musical program in early afternoon for entertainment and every Friday afternoon includes additional a program that including soft drinks, beer or wine and snacks. There is a small movie theater in building and workout room and craft room all located in that area. We have two parking places in the heated parking in the basement and there is a car washing space available it you want to wash your own car. It sure is nice to not have to clean snow off the cars when heading out of the building in snowy weather. They recently opened the woodworking shop for those desiring some small wood building projects. Just about any hand or power tools needed is in that shop. They recently have added several new staff members for many of the management jobs and we like what the staff members are doing for the residents for their comfortable living conditions. Some problems with the boilers in the basement which cause cool units because They are heated with heated floors but the new maintenance Department has gotten that problem solved.

This is a beautiful facility. The areas for socializing are pleasant and the dining space is well…read moreappointed. If you are looking for independent living the apartments are very nice. The main reason for two stars is connected to the services. We move my in-laws in to assisted living. They needed daily assistance but unfortunately staff just didn't show when they were supposed to and it was a challenge working through the billing. Calls go unanswered. If you need services I would not recommend this facility.

4 years ago my 71-year-old Mom moved from her home of 50 years to an independent living senior…read morefacility at 1910 Graham Ave. We were overjoyed at the community and amenities the owners Kelley Bothers offered and we thought she had found her next real "home". She was allowed to choose paint colors, the rent was affordable and the whole place had a very friendly home-like feel to it. She was very happy there. Last year the building was sold to Oppidan with Ebenezer as the property management company. It's like a nightmare. They raised her rent $120 a month and went from a yearly lease to month to month with the option to raise the rent any time they like. They are forcing her to move out of her apartment to temporary housing that doesn't even have a telephone so they can "renovate" and put in a lot of changes that she didn't ask for and doesn't want. All the while pretending like they are doing her some kind of favor. They refused to let her keep her wall colors, she has to be without telephone or internet for at least 3 weeks while still paying for the service, she has to pack up all her belongings and to access her car she has to walk to the garage which will be 2 buildings away from her. I warn anyone in the area that has an elderly relative to avoid facilities owned and managed by these people, they are heartless. My Mom was perfectly happy with her living situation the way it was and the only reason they are doing this is for the almighty dollar.

The Highlands of St. Paul is a fantastic community! Great owners, management, staff and residents…read more From the moment you walk into the building you feel welcomed. They offer a range in housing options from Senior Living to Memory Care. The staff is caring and compassionate and I would highly reccomend the Highlands of St. Paul to those looking for a great senior living community.

the safe at chapel view or pleasant and very nice, but unfortunately, they are very understaffed…read moreand resident and patience suffer because of this with nursing staff being busy with other patients and residence they cannot get to all the calls fast enough, therefore inconveniencing and leaving patient in their room with soiled pants because the resident can't get to the restroom themselvesand they can not answering the call within 15 minutes or less of the emergency call button being pushed, I do not blame this on the care facility staff / nursingbut rather than management / ownership of the facility it is a good of more for patient care

The care here is compassionate and attentive to the residents. They keep the facilities clean and…read moreprovide a variety of activities for residents.

Friendship of Bloomington truly lives up to the name. The welcoming energy you feel when you walk…read morethrough the doors is palpable. With the 47 years of service to the Bloomington area, it shows with many second and third generation residents living there. I've heard residents say their only complaint is having to decide between all of the activities available each day they end up missing out on something else! Having every level of care available for my loved ones is my priority. You can tell the staff take great care of the community itself and the residents that live there. Everyone is always happy. I was also very impressed by the wall of tv screen that show how long staff have worked there, with more than 20 that have worked there for over 20years! If you are looking for an active, warm and home where your loved ones can continue to live full lives, Friendship Village is the place!

I'm writing to share my profound disappointment with our experience at Friendship Village, where my…read moreaunt and uncle lived for years.  My aunt transition from independent living, to rehabilitation care, to memory care, with the family pouring hundreds of thousands of dollars into FV over the years.   Having seen most of the facility and levels of care over the past 5+ years, it is clean and generally well maintained. It is understaffed and the level of turnover indicates poor compensation for frontline workers. This underfunding occurs despite the fact that the "non-profit" that owns it, Lifespace, is worth over $500,000,000. A nearly $100,000,000 expansion occurred at FV over the past few years, too.   If you are looking for a socially vibrant place for your loved one, please keep looking. Common areas are not structured to encourage gatherings; there is a dearth of social interaction opportunities and when you roam the hallways on walks or tours you will hardly encounter a single soul.   The week of my aunt's entry into hospice (at Friendship Village with an outside provider) I drove from out of state to spend what I soon found out would be her last hours at her bedside. We received barely a check-in from the staff. When I asked questions, someone would tell me they would find out for me and I would never see them again. Upon her passing, I was left on my own to navigate move-out procedures, cleaning, sorting, etc. Every question I asked was met with confusion, a promise to return with answers, then no answers. The morning after she died,  when I was coming and going with her belongings, no one checked in with me or offered any sympathy. Questions like "Where do I put the trash? Do you offer clothing to other residents or do I donate to Goodwill? What about extra medical supplies?" Crickets. Wherever your money is going, it's not going toward keeping employees current on policies and procedures with residents/patients. It also should not fall to the PCAs and MAs to do this work-- staff a place adequately to handle issues once someone dies. I was in a constant state of disbelief that such an expensive place wouldn't even acknowledge a death until two days after it happened.   Calling the business office a few weeks later to handle remaining paperwork, the individual on the phone was so cold I actually asked if she knew that my aunt died, because her behavior did not seem to match the topic.  The response? "Yes."   The first communication I received after my aunt died was two days later, via a brief email expressing sympathy, with the rest of the email detailing the cost we would incur due to leaving things behind and asking about various items remaining in the room. Now, had anyone answered my questions the day after her death, I would have been able to dispose of things appropriately. When the social worker who sent the email did not hear back from me within a few hours, she called me (I was traveling back home). I suggested that if she wanted to truly practice social work, she should find a new spot, because being the fee enforcer is probably not what she went to school for (the contacts I had with the RD, RN, and SW were generally very good, to be fair). If you do move your loved one here, plan to pay exorbitant amounts of money to do a lot yourselves. This is a sentiment I now see I share with other reviewers. Your money and your loved ones' last days are better spent someplace else.