I wouldn't advise anyone to choose Season's at Maplewood. Poorly managed, not enough staff,…read morerequiring agency RAs. This facility is NOT properly conducive for memory care.

From the owner: Ecumen Seasons at Maplewood is an Ecumen senior living space located in Maplewood, MN offering…read moreIndependent Living, Assisted Living, and Memory Care apartment homes. Ecumen is a 160 year old award-winning nonprofit senior housing & services provider.

If there is someone in your life that you love or even just care about slightly, under NO…read morecircumstances allow them to check into Cerenity. Staff will give you only lip service and not follow through (different staffing everyday, contract employees for the most part). Mom was ignored and given the very minimum of care. Sadly her short term memory was not the best at this time however her roommate had excellent memory and would fill us in on our daily visits about what was or more likely what was not happening. Never got any of her PT or OT exercises, moved to another area of the floor and was forgotten about for most of the day, unclean bedding, her request for a female to help with her bathroom duties was completely ignored and the list goes on. Finally had to move her to another facility with was wonderful and normal. Stay away from Cerenity and if you do have a loved one there already, have a back up plan "just in case" odds are you'll need it

Horrible experience. My mother was treated badly, neglected, and denied PT/OT after getting written…read moredoctors orders. One day they wheeled her into the dining room and left her sitting there for 5 hours until I came and looked for her. When I got her out to move her to a different facility, no one was even there to discharge her. No paperwork, nothing. I don't know how that place stays open.

Wow, were we lucky to find this place. Both my mom and dad need Memory Care, and while they were…read moregetting great Assisted Living services in the suburbs, I wanted to move them closer to me (in St. Paul) and also bump them up to Memory Care (a locked facility that will make them food three times a day, provide activities, let them live together in a one-bedroom apartment, provide help to the toilet or walking for dad because he has Parkinson's and Dementia...mom also has Dementia). The nurses and aides at Willows really care about what they are doing, and have worked for the privately-owned company for a long time (it's owned by a brother and sister who are awesome). I LOVE that we found this memory-care place for them, and it's in a great neighborhood--if you're not local, you might think of it as Mac-Groveland, but it's really actually Ramsey Hill (closer to the Cathedral than to Macalester College). It's close to the restaurants on Selby like the Happy Gnome, and close to the grocery store (Mississippi Market at Selby-Dale). I'm 100% glad we got them there--whew!!! :-)

I can't say enough good things about the care my dad received at The Willows. The staff is…read moreexcellent and loving, focused on the individuals living there, and wonderfully competent. They were caring to our family as well. It felt like the best home he could have had for the end of his life as well as for all the time he was there. I recommended it as highly as I possibly can.

Before I point out a few negative things I would like to say there are some people at this facility…read morethat were kind, considerate and respectful! There were others that just wanted to collect a paycheck, they did not care for the people in their care unless they knew someone was watching them. I went to this site everyday for 2 months while my father was in hospice. They rarely cleaned the floor to the point I complained to management, management made excuses instead of addressing the issue. I witnessed a woman fall out of her chair and land on her face, they picked her up and put her at the table for dinner. I now know such a fall would be called a trauma silver and someone should of done a full head to toe inspection of her body, they did nothing while the woman cried while trying to eat. Many meals barely had any protein on the plate and most meals were cold. There were other issues.

I pray my children would find a better option for me if needed. Staff seems very lax and facility…read morein need of updates