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    Eddie Bauer

    5.0 (1 review)
    Closed Closed
    Updated 3 months ago

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    17 years ago

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    Hot Topic

    Hot Topic

    1.0
    (1 review)
    0.0 mi
    $$$

    I had to kill time in Columbia so I went to the mall and browsed around several stores. I bought a…read morefew small things at Claire's and Spencer's, then wandered over to Hot Topic to find some buttons/patches for my big jean jacket. The location is pretty small, to the point where I couldn't get around the only employee when she was taking pictures of the t-shirt display (for whatever reason). The selection for patches was pretty small. I've never been but it just seemed like the teen-friendly version of Spencer's and had basically the same stuff. Anyways, the employee kept eyeing me suspiciously and looking at the buttons I picked out in my hand to the point where it was so painfully obvious that I almost threw them back in the bin and left. I tried to act natural, but it's kind of hard when the only other person in a cubicle-sized room is oggling. I wanted to ask what her problem was. Was it my clothes? I had a hand-me-down shirt on and a jacket tied around my waist. My demeanor? I wasn't feeling social. My age? I don't know why that would matter, but hey. Funny that they would market pins with phrases like "My Anxiety Has Anxiety" but they treat people with actual, clinical anxiety like a active threats. My experience may be anecdotal, but I wouldn't come here if you look poor, queer, or you're anxious. I don't even feel like I can enjoy my purchases anymore. I was dejected the whole drive home. Also, someone needs to break it to "Jessica" (printed on receipt) that the eyeshadow isn't working with the hair color and she's honestly too old to pull off either.

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    LOFT

    LOFT

    3.0
    (2 reviews)
    0.1 mi

    I usually love the clothes and have great experiences with the associates, but yesterday was…read moredifferent. I attempted to return a pair of shorts that I had washed once, only to find the hem had fallen out. I've bought five pairs of these shorts recently and love them, but I'm not skilled at sewing. I simply asked if I could exchange them or if there was anything they could do since I had only washed them once and hadn't even dried them. The associate became very upset and told me I could only buy a new pair. I calmly told her there was no need to get upset, but she stormed off and never returned. I continued shopping and noticed there was a line of at least three people the entire time I was there, yet no one asked if I needed assistance or offered me a dressing room. If anyone should have been upset, it should have been me. I still don't understand why she was so agitated or why she left in such a manner. If there's a recording, it could serve as a valuable training opportunity.

    I absolutely LOVE shopping at this Loft location. I'd give it 6 stars if I could. Columbia isn't…read moreknown for its shopping so I want to give this store some love because it is the exception! It is the only place I shop at in town. I am always welcomed with a smile when I walk in and the sales associates always provide just the right amount of help based on what I am looking for at the time. Things always seem to be organized and well stocked--nothing worse than a messy store where everything is out of place! I can't say enough good things about this Loft. I'll be back soon... probably this weekend!

    Eddie Bauer - accessories - Updated July 2026

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