I have just moved to Kingston and was looking for a reliable repair shop for both our cars. My…read moreSubaru needed brakes so I got a couple of quotes between 350 and 400 then Eddie's was recommended and their quote was a bit higher but since it was recommended I figured I don't mind paying for better service. Well their place was spotless it was like sitting in a Dr office. After 3 hrs I was done and the bill was double quoted. So Eddie says oh the quote was just one axle this was never mentioned plus ever where else was half. So bottom line I'll never go back and I don't recommend them since this was the oldest trick in the book. Live and learn just don't make my mistake.

At at 4 PM on 4/26/24 (Friday) my family found ourselves in an AutoZone parking lot with a broke…read moredown truck hauling an RV. I googled repair shops and found Eddie's but saw that they were going to be closed in an hour and a half so I didn't have much hope that my situation was going to be resolved without recourse to some towing. Going for broke, we called them up, talked to Claire, and they said they had an open bay and would be happy to look at it. By the time I got the truck to them and they diagnosed the problem, we were 30 minutes to closing. It was the radiator and needed to be replaced. That's a serious job but they said they sympathized with my predicament and the mechanic, Brandon, and managers Donnie and Wes, were willing to stay late to fix it. Long story short, they stayed until 8:30PM fixing my truck. It works great and we were able to camp and attend the horse show the next morning! This was service above and beyond anything I expected. I can't thank and recommend them enough.

My Prizm is 29 years old and I was expecting the worst, considering the…read more age and miles I have put on this transmission. The manager, Michael, allayed my apprehension, assuring me that since the transmission had to be pulled anyway, that everything would be inspected and repaired or replaced. They replaced two seals and had it running like NEW in one day. They could have replaced EVERY part in it and I really would have expected that. They are honest, almost to a fault, I'll NEVER take a transmission anywhere else. THERE ARE NO REBUILT TRANSMISSIONS AVAILABLE FOR A 1997 GEO PRIZM and I'm certain that Michael was aware of that little complication, yet he charged me a hundred dollars less than what he had quoted me. This ALONE should speak volumes about this company. If you're a veteran, be sure you tell Michael that up front.

Fantastic Services. On time and on quote And this thing runs like butter. I had no idea how bad…read morethat transmission was. I own a used 2020 Jeep Gladiator that had major gear slippage and wouldn't even engage reverse a week or so before I called. They had it in Monday morning and done by Friday mornin. Used transmission, super low mileage and a two year warranty. Highly recommended.

We recently moved to the area, and one thing I was nervous about was finding a trustworthy mechanic…read moreas a bad mechanic can cost you tons of time and money. I originally got turned on to Roberts Auto Repair by seeing the blue Tacoma with the phone number on the side. I figured anyone who can keep a truck that old looking that good has to be one hell of a mechanic. I just picked up my old own truck this week, and Roberts was the first place I took it as the check engine light was on. I pulled the codes, and it turned out to be the knock sensor. I took the truck in fully intending to just have that sensor replaced, and Jason talked me out of it because it wasn't needed. I feel like the best way to judge how trustworthy a business might be is if you walk in trying to spend money on something you don't need and they turn you away. If Jason would have been like, "Oh sure we can do that no problem," I'd be $150 lighter and probably never even really know that I didn't need to do it. Instead, his guys tuned the truck up and replaced a problematic radiator and the thing runs as good as new. We'll definitely be going to Roberts Auto Repair from here on out. They did good work, didn't upsell me on things I didn't need, and got it all done quick. What else do you need in a mechanic?

This is by far the most rude, and least professional business we've ever used. He did not hold up…read moreto their word, he called us names, like "feaking yankees", he said some incredibly mean and unprofessional things to us. He's hot headed, and it's been said numerous times that he is thriving off of the good business his father established and he took over. He said that because we upset him by asking if the work was done correctly and saying it's important because of many of the reviews we are reading and the fact that we have three babies in the vehicle, that our car was in his custody now and he was going to charge us whatever the heck he wanted to and we had to pay it or we would not get our vehicle back. He didn't get the vehicle in when he said he would and closed up shop without notifying us. My husband had to pay our plumber to get to work the next morning, as we are new to the area and do not know anybody. The only reason we went to him and not our previous mechanic was because he ensured us he would have the vehicle in That Day. ********He said that we would not get charged as agreed upon unless we took our bad review down. He still overcharged.********* He's called us numerous time back to back when we've messaged him confronting him of the damages done to our vehicle while in his custody, and harassed us. We have phone log attesting to this. *******POSSIBLY THE WORST OF ALL, they in fact DID cause damage to our vehicle. When driving off his lot the day the work was completed, our vehicle began to shake all over the road. A bunch of lights came on as well.******** We found out days later that not only did they barely hand screw in the bolts on our wheel bearings which had practically fallen off, but they also broke our vehicle sensor, which is accessed thought the wheel bearings. Additionally, we had to replace two wheels which were recently put on due to damages done as a result of the bolts not being screwed in. We have paperwork from several mechanics, one of which we say who the day before going to him (they ran a full diagnostics, no lights on, no issues with vehicle), and the mechanic we saw after leaving Roberts, both attesting to these facts. He refuses to pay for the damages, he's fought us every step of the way. RUN FROM THIS MECHANIC if you value your and your families safety and money. It might sound like I am over exaggerating, but I have actually left so much out of this review. We would be here all day if I mentioned all that he's done and said to us. We have sought legal aid in this matter as well as contacted the BBB and Attorney General. Long story short, I suggest you save yourself the headache and money and go elsewhere!

I first used Forrester in 2018 for my 2009 Nissan Sentra. They serviced it while I waited because I…read moredid not have an alternate ride. The dealer had serviced it previously but had not replaced the filter, only the fluid ... and it was whining something awful. Ran like new after Richard installed a new kit and fluid. 2024, just took it in for another service. Price was right and Richard advised me to continue driving it "gently" and it should give me some more miles. It is at 147,000 now and I hope to get another 4 or 5 years out of it. This is a small shop and very honest ... also much less costly than the dealer.

They were able to fix my car for a small cost. Ford dealer said I needed a transmission rebuild…read moreor replacement on a low mileage 1990 Mercury. Turned out dealer forgot to connect the kickdown cable after doing some engine work. Forrester made the repair at a fraction of the cost I thought was going to have to pay. Richard was great to with. Thanks.

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Got my car detailed and they did an amazing job! I have two dogs i carry around daily and there…read morewasn't a single hair to be found after they were done. They work quickly and do a great job.

Just got my car back from Poor Boys and I would certainly recommend them. They detailed my car…read moreinside and out-even the trunk! Brakes all the way around, tune up, and even got the haze off my headlights. I'm extremely pleased. They have moved into a bigger building towards Kingston before you get to Dominos Pizza.

The owner, Steve, takes great care of his customers. We went in thinking we needed a new…read moretransmission, but he saved us THOUSANDS by recommending and performing a simple flush. Cant recommend this place enough !

I had been having major transmission problems for several weeks. I had taken the car to several…read moreother transmission shops that ran codes on it while I waited and I was out in an hour! However, after reading bad reviews on the other companies, I didn't trust them to do the repairs. I read reviews on Marshalls and they were highly recommended. They sounded like an honest company that could be trusted to diagnose and repair my transmission. I took my car there on a Tuesday morning and had to leave it. When I didn't hear anything by the 2nd day, I tried calling and nobody answered the phone. So I left a message and nobody returned my call either! I had to ask a friend (that lived near the shop) to go check on my car. The receptionist told him that they were running codes on my car right then (Wed. afternoon). So I expected a diagnosis Wednesday but nobody called to tell me anything. I waited all the next day (Thurs) and still no phone call and no diagnosis! By this time, they had my car 3 days. This was my only transportation (they knew that) and I have no family to help me. I was out of groceries and had to walk 2 miles (at 81) to get my bills at the post office. I knew this could not go on any longer, so I left a message that I would pick my car up Friday (4th day). I had to hire a ride there, and when I picked up my car I was not even given a piece of paper - NO DIAGNOSIS, NO NOTHING! Unbelievable! I did without any transportation for days for absolutely nothing! Would never go there again and certainly do NOT recommend!!!

Visiting from SC when our Tahoe decided it wanted a new transmission. They helped us navigate…read moreworking with our extended warranty company and were accommodating to us having to return weeks later to pick up the vehicle since we had been on vacation. Always extremely friendly on the phone and would definitely recommend them to anyone who needs work in the area.

Best mechanic shop I have ever encountered!! These people went above and beyond with rebuilding…read morethe transmission in my motorhome. Knowing I have reservations in Vermont they worked me into their schedule and even finished ahead of the time promised. They are knowledgeable, friendly and do what they promise at an extremely fair price. Being a woman alone there are always horror stories about being taken advantage of. This shop not only treated me honestly but fairly and helped me understand the situation with my transmission. There was no pressure of trying to sell me something I did not need. Anyone who needs transmission work done feel safe with Chip's Transmissions. Whether you are local or a tourist you cannot go wrong with this shop!!! Now I have a trip to take!!

Great service and so close to home, I'm so happy that Kingston got a Valvoline instant oil change…read more Everyone that works there is so professional and it's actually peaceful sitting there and they don't hound you for additional cost like a lot of the other locations. I'll definitely be a regular costumer.

We were in the middle of a road trip whenever the wife realized it had been 20,000 miles since the…read morelast oil change. They had three employees and all three bays were filled. The time was 30 minutes before closing. Long story short the last person to change the oil on our car put the filter on there with the strength of three adolescent gorillas. Robert and Keanna fought to get it off until it looked like a crushed up soda can and after about 20 minutes got it free. And sent us on our way. They apologized for taking extra time, but it wasn't a big deal. Friendly hardworking staff.