My Prizm is 29 years old and I was expecting the worst, considering the…read more age and miles I have put on this transmission. The manager, Michael, allayed my apprehension, assuring me that since the transmission had to be pulled anyway, that everything would be inspected and repaired or replaced. They replaced two seals and had it running like NEW in one day. They could have replaced EVERY part in it and I really would have expected that. They are honest, almost to a fault, I'll NEVER take a transmission anywhere else. THERE ARE NO REBUILT TRANSMISSIONS AVAILABLE FOR A 1997 GEO PRIZM and I'm certain that Michael was aware of that little complication, yet he charged me a hundred dollars less than what he had quoted me. This ALONE should speak volumes about this company. If you're a veteran, be sure you tell Michael that up front.

So thankful to find this gem. Broke traveling and they were honest, quick and detailed.read more

We recently moved to the area, and one thing I was nervous about was finding a trustworthy mechanic…read moreas a bad mechanic can cost you tons of time and money. I originally got turned on to Roberts Auto Repair by seeing the blue Tacoma with the phone number on the side. I figured anyone who can keep a truck that old looking that good has to be one hell of a mechanic. I just picked up my old own truck this week, and Roberts was the first place I took it as the check engine light was on. I pulled the codes, and it turned out to be the knock sensor. I took the truck in fully intending to just have that sensor replaced, and Jason talked me out of it because it wasn't needed. I feel like the best way to judge how trustworthy a business might be is if you walk in trying to spend money on something you don't need and they turn you away. If Jason would have been like, "Oh sure we can do that no problem," I'd be $150 lighter and probably never even really know that I didn't need to do it. Instead, his guys tuned the truck up and replaced a problematic radiator and the thing runs as good as new. We'll definitely be going to Roberts Auto Repair from here on out. They did good work, didn't upsell me on things I didn't need, and got it all done quick. What else do you need in a mechanic?

This is by far the most rude, and least professional business we've ever used. He did not hold up…read moreto their word, he called us names, like "feaking yankees", he said some incredibly mean and unprofessional things to us. He's hot headed, and it's been said numerous times that he is thriving off of the good business his father established and he took over. He said that because we upset him by asking if the work was done correctly and saying it's important because of many of the reviews we are reading and the fact that we have three babies in the vehicle, that our car was in his custody now and he was going to charge us whatever the heck he wanted to and we had to pay it or we would not get our vehicle back. He didn't get the vehicle in when he said he would and closed up shop without notifying us. My husband had to pay our plumber to get to work the next morning, as we are new to the area and do not know anybody. The only reason we went to him and not our previous mechanic was because he ensured us he would have the vehicle in That Day. ********He said that we would not get charged as agreed upon unless we took our bad review down. He still overcharged.********* He's called us numerous time back to back when we've messaged him confronting him of the damages done to our vehicle while in his custody, and harassed us. We have phone log attesting to this. *******POSSIBLY THE WORST OF ALL, they in fact DID cause damage to our vehicle. When driving off his lot the day the work was completed, our vehicle began to shake all over the road. A bunch of lights came on as well.******** We found out days later that not only did they barely hand screw in the bolts on our wheel bearings which had practically fallen off, but they also broke our vehicle sensor, which is accessed thought the wheel bearings. Additionally, we had to replace two wheels which were recently put on due to damages done as a result of the bolts not being screwed in. We have paperwork from several mechanics, one of which we say who the day before going to him (they ran a full diagnostics, no lights on, no issues with vehicle), and the mechanic we saw after leaving Roberts, both attesting to these facts. He refuses to pay for the damages, he's fought us every step of the way. RUN FROM THIS MECHANIC if you value your and your families safety and money. It might sound like I am over exaggerating, but I have actually left so much out of this review. We would be here all day if I mentioned all that he's done and said to us. We have sought legal aid in this matter as well as contacted the BBB and Attorney General. Long story short, I suggest you save yourself the headache and money and go elsewhere!

I first used Forrester in 2018 for my 2009 Nissan Sentra. They serviced it while I waited because I…read moredid not have an alternate ride. The dealer had serviced it previously but had not replaced the filter, only the fluid ... and it was whining something awful. Ran like new after Richard installed a new kit and fluid. 2024, just took it in for another service. Price was right and Richard advised me to continue driving it "gently" and it should give me some more miles. It is at 147,000 now and I hope to get another 4 or 5 years out of it. This is a small shop and very honest ... also much less costly than the dealer.

They were able to fix my car for a small cost. Ford dealer said I needed a transmission rebuild…read moreor replacement on a low mileage 1990 Mercury. Turned out dealer forgot to connect the kickdown cable after doing some engine work. Forrester made the repair at a fraction of the cost I thought was going to have to pay. Richard was great to with. Thanks.

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Got my car detailed and they did an amazing job! I have two dogs i carry around daily and there…read morewasn't a single hair to be found after they were done. They work quickly and do a great job.

Just got my car back from Poor Boys and I would certainly recommend them. They detailed my car…read moreinside and out-even the trunk! Brakes all the way around, tune up, and even got the haze off my headlights. I'm extremely pleased. They have moved into a bigger building towards Kingston before you get to Dominos Pizza.

They were awesome, rebuilt my transmission in my dodge van…read moreGave me a ride home, been in business a long time, and highly Recommended

The owner, Steve, takes great care of his customers. We went in thinking we needed a new…read moretransmission, but he saved us THOUSANDS by recommending and performing a simple flush. Cant recommend this place enough !

Best mechanic shop I have ever encountered!! These people went above and beyond with rebuilding…read morethe transmission in my motorhome. Knowing I have reservations in Vermont they worked me into their schedule and even finished ahead of the time promised. They are knowledgeable, friendly and do what they promise at an extremely fair price. Being a woman alone there are always horror stories about being taken advantage of. This shop not only treated me honestly but fairly and helped me understand the situation with my transmission. There was no pressure of trying to sell me something I did not need. Anyone who needs transmission work done feel safe with Chip's Transmissions. Whether you are local or a tourist you cannot go wrong with this shop!!! Now I have a trip to take!!

Visiting from SC when our Tahoe decided it wanted a new transmission. They helped us navigate…read moreworking with our extended warranty company and were accommodating to us having to return weeks later to pick up the vehicle since we had been on vacation. Always extremely friendly on the phone and would definitely recommend them to anyone who needs work in the area.