I've been taking my cars there for service and repair for years. They know cars, treat you fairly,…read moreand won't price gouge you. I whole-heartedly recommend!!!

Had my car towed in Monday to get the alternator replaced, and the mechanic told me that he…read morecouldn't get to it that day but someone would look at it Tuesday. No word from them on Tuesday, called twice on Wednesday but they still hadn't looked at it and told me they would call me first thing Thursday morning. It's noon on Thursday now and still no call. When I called them to ask about it and complained at the length of time I was told that "I don't owe you a damn thing" and was hung up on.

This isn't one of those sleek, slippery car places that has a big fancy waiting room and plush…read morecouches. They get you in and get you out. They fix the problem and don't find new ones in the process. AAA approved. Good service. Helpful, respectful guys. I stopped in here one morning about a puddle I was seeing underneath my car. They couldn't get me in the garage that day, but Scott came out and looked around to make sure I was good to drive around. Came back in a day or two later and they got my car up, did the work I asked for, inspected a few things, and gave me a good price. They even suggested I come back in a week later to make sure there were no more leaks. They took a look at no charge.

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

About two weeks ago, I went to Darryl's. I had to make an appointment to call them if it was a…read morepretty day, today, Aug 6: they might be able to do the needed work on my RV. I called this morning to hopefully get in. I'd heard good things about Darryl's. This morning, I was told over the phone all they do is oil changes on RVs. So I went down there to see. I said I didn't need an oil change and big Darrell came out to set me straight and talked shit to me in front of his sons saying don't look at him look at me and again with a raised voice "DON'T LOOK AT HIM LOOK AT ME" and again....(you can unscramble this one for fun: "him look at don't me at look") How'd you do? Pity such a big man talks shit to customers. Easier to say "We had a misunderstanding. Sorry, we don't service RVs except oil changes;" about two weeks ago when the appointment was made.

Darryl's has always given me great service at a good price. About a year ago my son's large…read moremotorhome had a drive shaft failure. Other repair shops wouldn't even evaluate the problem until the next day. Darryl said have it towed in. He started working on it immediately. The parts needed were only available at Freight Liner in Knoxville. My son drove to there and got the parts. Darryl stayed with us even past working hours until he got my son back on the road. My son made it back to Jacksonville in time for a very important meeting, thanks to Darryl.

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

We had a car battery issue and being that we were on vacation, I had no tools and it was close to…read moremidnight. Tre responded immediately. He picked up the battery needed for our vehicle came to our location and had it swapped out in under an hour. This man had a great attitude and was very kind, considerate, and polite. He saved our vacation! I hope that I will not need mechanical services again, but if I do, I know exactly who I'm calling! Thank you Tre!!!

Marty is great to deal with. Charged me half of what the Chrysler dealership wanted to charge me…read morefor the wheel speed sensor and had it done in 1 day! He gets you in right away, calls you with pricing and sends a text when your vehicle is ready for pickup. Will return here for everything we need done to our vehicles!!

Excellent, honest service!! I took my car in this morning because my windshield washer fluid…read morereservoir was leaking and not holding fluid. The mechanic put my car on a hoist and told me that there is a crack in the lower neck area of the reservoir; the large tank is still holding about one gallon of fluid. He gave me an estimate of the cost to replace it, but said it's ok to just leave it alone. There was no charge for his time and troubleshooting. Thank you!!

Love this place. Great work, honest and fair. Would not use anyone else…read more One of the few honest repair companies left.

If you are looking for a 10 STAR automotive repair shop that will help you figure out what is…read morereally going on with your car, call Scott right now! He is full of knowledge, integrity, and honesty. He also has excellent character values. I knew from my initial phone conversation with Scott that he could appreciate and understand how hard it is for a woman to find a mechanic they can trust. He is this person! Not only was Scott able to pinpoint my concerns when he test drove my car, but then he fixed the problem immediately while I waited. A future repair may take more time, may need to order parts, but I won't take my car to anyone else. Chivalry is not dead at R & S Automotive. Thank you Scott.

WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!! Went in for a check engine light, was told it would…read morebe about an hour, so I decided to wait. SIX HOURS LATER, yes sitting in their waiting room the whole time, asked if it was ready. The lady said yes, we ran a check engine light test and a smoke test, those both came back clear, So here are the recommendations of what MIGHT get the light to turn off. The grand total of what they think MIGHT be the problem is over $4,000. In the meantime the total for the tests that showed absolutely nothing was over $350. Definitely taking advantage of customers that do not know the reason their light was on. Customer Service never once checked in to let me know the tests were still being performed, never mentioned the smoke test was going to take over 4 hours (which should have only taken less than 2 hours), never once mentioned she was sorry this was taking so long, never once said thank you for your patience. Wow just wow!!

After our last service with them where they changed the oil I experienced a warning light. The…read morelight was actually from another issue not related to their work however I routinely checked the oil as a precaution and found it almost 3 quarts low. I filled the car with oil and waited another 500 miles to see if I had a service issue or a car issue. The oil remained fine. When I went in to talk through my concerns with the owner I never once received an apology. Instead it was a litany of how that couldn't have happened. We'll be using another garage from now on. I understand mistakes happen but when your business model is to refuse responsibility for them it's a disaster waiting to happen.

Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to…read moredone and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job!

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.