I reached out for a quote on a customized wooden name sign after ordering the absolute wrong size…read moreon another site. This company was the most professional, accommodating, and reliable as well as knowledgeable. I was able to explain what I needed (and the fact that it was for a baby shower that was taking place in 4 days I needed it expedited so I could paint it)....not only were they mind readers they were so friendly and completed the project fast! I contacted the company on a Friday and picked up my item on Monday (it would have been Sunday but I was at a birthday celebration, but I believe it was completed that Sunday). The mom-to-be loved it!! I referred them to everyone who attended the baby shower!! I hope they receive more business as I know I will definitely return!

From the owner: Kim's Custom Engraving tries to make everything we do as if we were doing it for ourselves. We are…read morevery particular on every order we fill. It doesn't matter if it's a 7.00 ornament or a 200.00 sign, we put 100 percent into our work. We try to specialize in customer service. We don't specialize in any one thing because all of our engravings are different.

Steve the owner is great and accommodated my request for engraving my cousin's urn within a week,…read moredue to tight time constraints on the cremation. They provide great customer service but you might some difficulty reaching them by phone due to other customers trying to reach them. But be patient, and Steve will take good care of you.

This place is amazing. I have never found a local shop with as much dedication, friendliness and…read morecompetence as this one. I felt welcome and appreciated as a customer by staff who understood our needs, timeline and would do anything possible to make it happen. I also witnessed other customers while I was there asking for difficult jobs and they did not shy away from those or complain. I was pleased with their work and product selections. Don't let them just be the last resort to fix your problems; make them your first choice!!

This place is amazing ! We walked in at 430pm the day before our daughter's law school graduation…read morewith a Tumi leather piece to be embossed with her initials for one of her graduation gifts. We thought for sure there would be NO way that they would be able to do the embossing in this short period of time prior to Saturday's 1030am graduation. But, low and behold, NOT only did Stephen say he could do it as if it were no problem at all.. he offered great customer service with suggestions for scripted fonts and suggestions IF our idea didn't work. We also snagged a great little pewter Nittany Lion charm to go with the bag too. There is nothing better than great customer service in a small town shop like this that had to be super busy with all the graduation doings! Highly recommend!

Wanted a name engraved on US military Purple Heart medal. No shop in Altoona, Pa. would touch…read moreit. I do not trust USPS to handle anything important so I would not mail it. One shop recommended Keystone Engraving on Campground Road in Huntingdon Pa. Keystone Engraving did an excellent engraving job at an excellent price without batting an eye. 5 stars, highly recommended.

I reached out to Keystone regarding team apparel for a girls softball team. He was very responsive…read moreand helpful. He had every family's order packaged individually which saved me time from having to do it!!! Pricing was very fair and I will definitely use for imprinting needs in the future!