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    Thor’s Pet Cremation & Keepsake

    5.0 (1 review)
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    7 months ago

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    Loyal Companion Pet Cremation

    Loyal Companion Pet Cremation

    4.8
    (10 reviews)

    We used Loyal Pet Crematorium during an incredibly painful time. My fiancé handled most of the…read morecommunication initially because I was inconsolable after losing my pet. The obituary they published was pieced together from details he provided, but it read very juvenile and choppy, and didn't reflect the dignity or depth of what she meant to us. I ultimately had to step in and write a more elegant, flowing obituary myself and ask that it be used instead. Unknowingly, they misspelled my son's name on both the obituary and the Christmas card they sent that year. While the card itself was likely meant as a kind gesture, I didn't need to be reminded of my grief that way. A simple, accurate acknowledgment on their website would have been more appropriate. The urn my son chose was perfect and truly appreciated. However, I was uncomfortable that they cut her fur to give to us prior to cremation. While their heart was in the right place, it wasn't something we wanted or were emotionally prepared for. This is deeply sensitive work that requires exceptional attention to detail and emotional awareness. While there were thoughtful elements, the overall experience fell short at a time when care, precision, and understanding mattered most.

    Words cannot convey the appreciation I have for these wonderful people. They make an absolutely…read morehorrible situation that none of us want to be in more bearable. I will forever be grateful for the kindness and compassion I've always received.

    Agape Pet Services

    Agape Pet Services

    4.0
    (49 reviews)

    This company apparently cares about nothing but profit. The emergency vet that euthanized my cat on…read moreThanksgiving contracts with Agape. The cost was $500 just for the cremation, which through a non-emergency vet would be around $200. Because of the holiday I could not transport the body to a vet and so paid up. Then I was shown a folder of memorial urns and items I could buy. I was appalled. Grieving people do not make good choices, but usurious Agape thinks it can make more bucks by playing on our sorrow. But the real horror, after all that, was finding out my cat's cremains were being shipped through the post office--the cheapest way possible and so insulting. sending your pet home on a mail truck. I was able to get the cremains off the truck and to the vet, but for $500 I should have received Fed Ex kid glove treatment. I fault the vet clinic for using this greedy company. I have had other cats cremated and have never experienced such treatment. I just wonder if the ashes I get will be my cat's--some places take videos of their cremations, but I expect Agape has no proof the ashes are whose they say they are. Shame on them.

    Let's start with they put my dog's ashes in the back of a UPS truck and made me sit around for 7…read morehours to sign for them. I'd have HAPPILY driven to the facility to retrieve them if given the option- which I was not. The thought of him in the back of the truck all day, bouncing around with people's online shopping orders made me sick. Then I get the ashes, and when I went to take 1/4 tsp to send away for memorial jewelry, it was nearly impossible to get 1/4 tsp of smooth ash as the container is FULL OF BIG BONE fragments! I cannot believe how lazy and uncaring this company is. Utterly heartbreaking experience. EDIT: I would like to note that a manager has called, twice, and offered a refund, additional mementos and to reprocess. He confirmed that the state I received Max back in was not up to their standards. I appreciate his sincerity, and just wish this never happened in the first place.

    Thor’s Pet Cremation & Keepsake - petcremation - Updated July 2026

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