Only reason I'm not giving it a 1 is because there are some great therapists, like Kevin…read more I have been a member for 6 years now but when I heard about the experience that one of my friends had, I was very disappointed. I just cancelled my membership because of it. For a customer focused business, leadership (manager Carla and owner Kelly) has terrible customer service. My friend had canceled her membership once she got into residency in NY, because she knew she was moving. She went in person and filled out the cancellation form. Months later she realized that she was still being charged. They would not provide a refund and claim that she did not cancel because their process is to process the cancellation and then shred the form! You don't even get a copy of your form. I made sure to take a picture of my cancellation form so that they can't pull the same thing on me. All of our friends and family that have Elements memberships are in the process of canceling and we are making sure no one else goes here,

Whatever you do, DO NOT BUY THE MEMBERSHIP subscription. There are better options at places like…read moreHand And Stone, which also includes facials and is cheaper. My sister is having a nightmare experience where they charged her for months even though she canceled her membership before moving across states. They conveniently lost her termination form, although they shred all the termination forms and do not provide you with copies. And the manager Carla was trying to gaslight and say that my sister never signed it. When I cancelled mine, I had to wait 30 days before it went into effect, which is a wild policy-- I don't want to participate in your business, and I'm not trying to. This policy is just a final cash grab. They do not refund on services that haven't been rendered! Instead they make you get gift cards--after this experience, why would we send other people here?

Nara is absolutely incredible. This was my first massage, and I left feeling completely relaxed. I…read moreoriginally came in with lower and mid-back pain, and she reduced it by at least 80%. She was able to find tension spots in my back and legs that I didn't even know existed. I'm a bigger girl, so I was a bit nervous going in and sometimes feel uncomfortable in my body, but Nara was incredibly respectful and made me feel completely at ease. I was so happy with the results that I've already booked another appointment for next week. 15/10--highly recommend!

My husband surprised me with a 90 min couples massage for my birthday. I was super excited as we…read morehad massages in and outside of the country. However, this place is not a place for us. Upon arrival there is a tall staircase in order to enter the business. Though this wasn't a problem for us, keep in mind if you have any disabilities. They also make you take your shoes off and slip into slides. Once again no big deal, but bring socks. Upon actually entering the waiting area, they had my husband pay right away, which I thought was a huge red flag. In all the massages we've had, we've never paid first. There was also a 3% fee for using a card despite our total being over $200+. We get into the room, located right by the entrance and it is freezing. My husband's bed was warmed, however mine was not. I have never seen or heard of a heated massage table, but with a drafty window a portable heater would have solved this issue. When the two massage therapists entered they did not greet themselves and started saying something in another language. Mine asked me light or strong. I told her medium as that is what I have always requested from other locations. After that she noticed the bed wasn't warmed, attempted to fix it, but it was broken: WE WERE NOT ASKED OR INFORMED we were getting a DEEP tissue massage. Considering what a deep tissue massage entitles, they also did not ask other important questions like areas of concern or injuries. The massage started with some oil and hot stones and quickly progressed to pain. All I kept thinking was what type of massage did my husband book. I grimaced, flinched, and yelped in pain. My person's only response was "oh you're sensitive" and she continued at the same strength/depth. 90% was jamming her elbow into every possible pressure point and directly into my bones. This was not only the most painful massage I have ever had, but the second most painful and traumatic experience in my life; internal bleeding being my number one. I have a high pain tolerance and not sensitive to pain. Even more than that, she did not respect that I left my panties on and pulled them down and lifted them up. I'm immediately cried when she finally finished and on the entire way home. To say the least my masseuse did not receive a tip. I'm on muscle relaxers and have multiple bruises. I will never be back and regret not sitting up and ending it. Everything from the base of my skull to my legs hurt; to put it in perspective I weigh 135 pounds and 5'5". IF you book a couples massage with them, do not assume you are getting a Swedish massage like most places, despite there being no option to select.

I've been going to this location for years, but the past 2 times I've gotten a petite woman that…read moremassages way too hard and literally squatted and walked on my back. Not going back due to the pain.

Very relaxing and good people Felt comfortable and…read more Foot and back massage Very comfortable!

30 minute massage…read more This was my first visit to this wellness center and spa, and I had a wonderful experience. I was greeted warmly right away, and the space felt very clean and comfortable. The cozy slippers were a nice touch! My massage therapist took the time to ask about my concerns (stiff shoulders and neck) and checked in throughout to make sure the pressure was right. The atmosphere was incredibly relaxing, dim lighting, peaceful music, and even a heated table. By the end, I sincerely felt so much better. She also showed me a few simple stretches I can do at home, which I really appreciated. Thank you, Laura! I'll definitely be back and am excited to try more of their services. I can't believe I hadn't stopped in sooner!

Wonderful staff! The location is ideal and atmosphere is perfect for relaxation…read more Beautiful space and top professional services.

Great massage! Kit has amazing talent and her technique is truly astounding! Very friendly and very…read morepretty to boot. My job is a manual labor one and her massages are great. I truly recommend her you wont be disappointed!!

Filthy people, rude and disrespectful! They swallow 10 to 15 minutes of each appointment and they…read morekeep leaving the room and the girls expecting $30 and above tips! Some of them want you to do only the half an hour, which is usually want a hand job so also they can ask for another 50 and if you refuse, it's only tapping and wasting of time and the ladies smell bad with their stomach keep making noises!

I went for a massage because I had a very sore neck and shoulder. I had to pay in advance. After…read moregetting undressed and on the table, I asked her to concentrate on those areas. She told me to go a doctor, she only gives full Swedish massages. Again I asked her to skip my arms and legs, she refused to do it any way but hers way. It was a total waste of money.

Awesome massage.Definitely a clean, professional place .Catherine is excellent...U will be…read morecomfortable and glad U tried this place.2 thumb up!

Came for a couples massage with my husband while we were on vacation! We had an amazing 90 minute…read moremassage with hot stones. I have had a few massages in the past, my massage at Melody Spa was most definitely in the top 3. We both left completely relaxed and rejuvenated. Everyone was extremely friendly and accommodating. If we are ever in the area we will be back.

I've been here multiple times with a different masseuse each time and they have all been amazing! I…read moreappreciate how consistent their service has been and I am always coming out of the massage feeling relaxed and rejuvenated

It is absolutely amazing! Iryna and her team are great. I had horrible pigmentation on my forehead…read moreand I noticed positive results right after first facial. Within a few treatments it got so small that all my friends kept asking me what did I do and how did I manage to get rid of it. Moreover, they are using very high quality affordable products. The body treatments are wonderful as well. Will highly recommend it to anyone who wants to have healthier lifestyle and look stunning.

I am so happy I found Cutesy Body! Iryna the owner, takes time with each client. The body and…read morefacial treatments are amazing. I love endermologie treatments and how soft my skin feels after each treatment.

This is the best doctor I've been too, unlike any other conventional doctor that are pushing Drugs…read moreon to to help with you health ailment. This is a homeopathic doctor and will help you in ways you won't believe.

I was referred to Dr. Park by my aunt sometime in 2010 I think. In all my time, I've never had such…read morea unique doctor working so many angles. An absolute must for all those seeking alternative medicine. A++