Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

Over the years, Arman serviced the in-ground pool, the above-ground spa, and the backyard fountain,…read moreand always does a beautiful job. He's also helped us take advantage of rebates to upgrade pool equipment. He is always there when I call his number. I get an answer to my question immediately over the phone, via text, or Arman himself calls me back promptly. Out of all of my previous pool service contractors, Arman has been the only one to let me know ahead of schedule when he cannot make it. He's also happy to give an extra service for the occasional weekend pool party or special event. You can tell immediately that he takes pride in his work and cares for his customers.

Arman the owner was great. Fast response came out gave me a estimate on my pool re plastering, re…read moreplumbing etc and broke everything down for me. He walked me through the process and gave me time to get quotes from a few other companies. When I was ready he drafted up the official proposal and contract then everything flew by after that. I would recommend him to anyone in the SFV that needs any pool remodel services.

Tony has been our pool man for several years now. He's very on top of his job. He's always on time…read moreand the pool and equipment are always well maintained. He's far above all the younger pool men.

Tony has been servicing my personal pool for more than twenty years. Reliable is an understatement…read morefor Tony. He arrives on time consistently with all the materials he needs to service our pool properly. Because of Tony, we have had a crystal clean blue pool for ages. When using the pool in the past, I have never had an issue with the water bothering my eyes or skin due to over use of chemicals. With the years of experience under his belt, you can expect quality from Tony Passarella. Beside his work ethic, Tony Passarella is a wonderful man, over the years, my family and I have gotten to know what a kind and caring person he is. It's nice to have someone you trust servicing what you have built so many memories around. I recommend Tony to anyone who needs there pool serviced, because there is no type of pool that Tony Passarella cannot handle. Give him a call ASAP, he will not disappoint.

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

I was having trouble with my pool heater, which I had purchased from Commercial Pool & Spas…read more I was able to get someone out the same day. It actually was the same person who had installed the heater for me. He asked me what was happening or not happening, and I told him. He diagnosed the issue after about 15 minutes of looking into it. He told me what was wrong and gave me an estimate. It was a great experience. The service man, Zack, was personable and very helpful. I was very pleased with the service I got from them when I purchased the system a few years back, and I was just as pleased today. I recommend them highly. I will happily use them again for pool servicing needs.

I had trouble with a cloggednline and they suggested a Hydro Air Pressure to clean the line. Iy…read moredidn't work but then they suggest another Specialist and he unclogged it with more pressure. So they did not have to dig up the concrete!! Zak and Amina have. een my pool support for many years thank you! Eric Stefani

Just hired Ryan to take over my pool which has been green and gross for the better part of two…read moreyears. Algae, debris, the worst. I called Ryan and he showed up two days later exactly when he promised. He evaluated the pool, came up with a plan of action and within 24 hours he had the pool crystal clear. He also gave me the exact cleaning window I asked for going forward. Very excited for the summer now that it's in his skilled hands!

Ryan does exceptional work and I can trust he is always giving us a fair deal and keeping our…read moreequipment in great shape. Highly recommend him!

Highly recommend Christian! He is incredibly dependable, punctual, and so considerate! Whenever an…read moreissue arises, he proactively figures out the solution and fixes it. Exceptional service every single time! Thank you Christian!

Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

Jesus and his team were so fair on price , incredible on time and did an amazing pool clean . My…read morevery old pool has never looked this new I would recommend Royalty pool and spa always !

I initially called Jesus to take a look at our leaking pool heater, and he was able to come out…read morequickly and fix the issue. It was a problem my previous pool service guy had tried to fix several times without success. After Jesus repaired the heater, he evaluated the overall condition of our pool -- which was in bad shape with black algae and constantly looking dirty -- and explained exactly what needed to be done to bring it back to life. After seeing how knowledgeable and reliable Jesus was, we decided to switch to him for our regular pool maintenance -- and it's made a huge difference! Our saltwater pool is now completely algae-free and looks better than it ever has. Since working with him, Jesus has also helped us troubleshoot a wireless connection issue with our Pentair system and got it working again with the phone app. He's very knowledgeable about pool equipment and always takes the time to explain things clearly. Jesus is responsive, professional, and really knows his stuff. Highly recommend him for anyone looking for quality, honest pool service!