If you are a professional string player with thousands to spare this is the place for you…read more I went here to buy to look for an intermediate violin for my 17 daughter who has been playing for less than a year. Because of this we weren't looking to spend a super ton of money on a violin, just one better than her student one. The older gentleman, who was the main luthier, was really annoyed that we didn't make an appointment (we didn't know we needed one), didn't know the make of her violin, and said he had an 11am appt coming that we'd have to basically leave before. My daughter is new to violin but not string instruments so when she asked to see violins in our medium price range with a warm tone and a high resonance he said that would be impossible cause we weren't willing to spend a lot. This is obviously not true cause we have gone to other shops and found ones in our price range matching that description. We ended up buying a fiberglass bow that was pretty expensive but i still would never give them my business again. This store is very prissy and not nice to newcomers or people who aren't wanting to spend ton on a violin. Would not recommend

As a violin teacher and being a retiree of 34 years of public school orchestra teaching in the…read moresuburbs, I can say that the reputation of this store has always been excellent, over decades. They know stringed instruments, and they know how to repair string instruments. I was there lately to help a student choose a new violin, and I was impressed with their knowledge of violins, bows, and cases for the violin. In re to repairs: they actually turned down a repair of an older violin that had been repaired a few times, because it looked too delicate, may cost more than the value of the violin, and referred my student to a second shop for another repair estimate. That's an unheard of level of honesty in this business. I would recommend this shop and I'm super picky. I generally drive into Park Ridge where many of the CSO musicians go for their repairs to MBecker, but I'd comfortable having something repaired here or buying a new item.

ABSOLUTELY PERFECT! (Sorry it took me THIS long to pat the review ;) I treated in my dad's old…read moreguitar (few long back) and bought this gorgeous thing I now named "Fuji San" (ふじさん） the staff are super duper friendly and knowledgeable - although I didn't get to meet their awesome manager Steve, but from what I heard on the phone he is a great guy!!! Go there my music loving friend, this little shop's got everything you need! From guitar, ukuleles, electric guitar and much more!!!! I'm so glad I found this place! Thank you for existing! Keep up the great work!

very rude on the phone. My phone glitched so I had to call a second time and was hund up on before…read moreI could speak. And was yelled at after I tried to call again.‍ I don't know if whoever I was talking to thought is was a prank our something but trust me no one is trying to prank call a music store lol

Never in my life have I experienced a private music school with teachers as exceptionally talented,…read moreknowledgeable & personable as SoR Naperville. It's a classy, extremely high caliber music school disguised in a humble, charming building and taught by humble charming people. Additionally, randomly, their bass teachers are also really, really, ridiculously cool. And smart. And funny?! And for some reason their rooms always smell the best?! Anyway, just my observation as someone who walked by it on the sidewalk once and definitely not the bass teacher with the essential oil diffuser (it's cedarwood oil). On a more serious (quarter) note: enrolling your kids here opens them to an extremely supportive, positive, driven community while at the same time exposes them to the highest caliber private & small group music instruction in Naperville.

School of Rock Naperville is absolutely fabulous! As a mother of three children, I consider School…read moreof Rock to be one of the most influential factors in their creative growth and discovery. It's about the The Music: you will be amazed with what the teachers at School of Rock will do with your child. We have done at least a dozen performances series, as well as private lessons, for years. Huge shot out to Adam and Sean!! It's about Teamwork: my 12 year old son practically calls School of Rock Napervillle his second home. It is truly like a family here! Great life lessons are learned behind these doors: Respect, Empathy, Team Skills, and Positive Communication and Affirmation. It's about Passion: my son has found his soul here. He now goes to his piano to wind down and release any stress. This is a life-long gift. We treasure this beyond words can say. School of Rock is a gem. I would recommend starting with a one week Summer Camp. Surely to amaze!!!

We love Bach to Rock. The instructors helped rebuild our child's confidence after a rough school…read moreyear by teaching him to play guitar in a supportive, friendly setting. He loves being in a band with his friends and it's so cool to see him take ownership over this new skill and responsibility. I am grateful for everyone at Bach to Rock and I'll never stop recommending them!

I can't say enough good thing's about this school. The facility is bright and inviting, and easily…read moreaccessible from Naper Road or 75th Street. My instructor was knowledgeable, friendly, and on target with his coaching. The fees are reasonable and competitive. Run, don't walk, to this place. You'll be Bach!!!

Loved this! Employee Christian was extremely nice! He was certified pro. Extreme nice tickled my…read morefancy by a high five! Please give him a raise.

Yesterday, I went to Guitar Center to sell back some products that were still basically brand new…read moreand had only been used once. I understood that I was already past the return deadline and would only receive about 60% back through their buyback program, which I was willing to accept. However, the experience became extremely frustrating due to how I was treated by staff. I drove 40 minutes to the store yesterday only to be turned away because I didn't have my ID with me. So today, I made another 40-minute drive to try again, only to be turned away a second time because I arrived three minutes after the start of their "closing procedures." I was then told they are not allowed to process buybacks within an hour of closing, despite the store still being open. After spending nearly 2 hours and 40 minutes driving back and forth between both trips, all I walked away with was disappointment and frustration. The lack of communication, consistency, and customer service was extremely disappointing. Because of this experience, I will no longer be shopping at or doing business with Guitar Center. May I remind you gas is at $5 a fucking gallon.