I have called the office several times to ask about a rental for my mother. No one has bothered to…read morereturn my calls. Yet they are listing the apartments that are available all over the internet - so I know they exist and are coming up for rent. It is as if no one checks the messages or wants to work with us. We live nearby and just wanted to move my mother to a closer location near us so she is not alone. It is a shame that they will lose our business because their management office can't be bothered to return phone calls.

HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE place to live!!!!!!!!!!!!!!!!!!!!!!!!!!!…read moreStay away from this place!!!!!!!!!! The fact that this place calls themselves "Luxury" is a joke!!!!!!!!!!!!!!!!!!! First of all, the heat is electric so get ready to spend a fortune to heat up your apartment on those cold winter nights!!!!!! I used to rent an apartment here... I had a stomper neighbor who lived above me who would stomp all day and night! It was like living in a cardboard box...LITERALLY!!!!!!!! There is no insulation in the walls as management says. The walls are HOLLOW!!!!!! You can hear your neighbors go to the bathroom to say the least!!! The entire year I lived at this property was AWFUL!!! I stayed until my lease was up & I didn't want to break my lease for the sake of the property manager filing a tenant landlord dispute!!!! The property manager Susan at the time is a LIAR!!!! I never got my security deposit back!!!! VERY UNPROFESSIONAL!!!!! Save your money and your time and a lot of headaches!!! I will say these apartments are spacious but it means nothing if you can't relax in your own home!!!!

Do not move here!!!! Unless you wanna deal with daily false fire alarms at all times of the day and…read morenight. Sometimes if we're lucky, it's multiple alarms in a day. As I write this, 4 alarms have gone off. Multiple tenants have emailed corporate office, local management , to which they all reply with "we're aware, we're sorry , we're fixing it". How are you fixing it when it continues to happen every day?????? I call a SCAM! With apartments going from $2150-$5000, this is what you get. Horrible! Such a shame too because all the tenants are nice, it's a dog friendly building and the concierge and maintenance staff are superb.

I have written a review of the Avalon before. I remember mentioning that alarms were going off all…read morethe time however it is now fixed. The alarms are no longer a reason why this building ranked so low in my mind. All the amenities make it worth living here. The reason it is three stars has a different reason than my first review. Most of the staff at the Avalon are friendly enough but there are a couple unfriendly ones in an otherwise great building. However that does not hurt the rating too much. It's just something that can be improved. There is no need for unfriendliness towards any tenant no matter your thoughts on them. That is my only thought.

Amazing customer service The information the representative gave me was very productive. So I am…read morevery much interested in renting an apartment in your complex.

A very nice, well kept 11 story luxury Condominium building on the east side of White Plains. Is…read moreit a Ritz Carlton, no, but then again it was built in 1988, when it was the premier Condominium building in the city. It offers nice amenities, 24 hour concierge service, indoor pool, small gym with lockers and showers, indoor heated parking, central a/c, outdoor balcony for each unit, top floor lounge area and some rooftop lounge areas. There is some parking for guests in front and parking on the street. One negative is that most of the kitchens are on the small side. Its very close to Turnure Park, and 10 minute walk to Stop and Shop, The Westchester and under 15 minute walk to Mamaroneck Ave. and central downtown. WP train station is just under a mile also. Great location, quiet because it's not in the middle of downtown, but still very walkable to all. Its priced a little higher than your average White Plains condos, but it is a luxury building and has a lot to offer.

Garth Woods is a coop in Scarsdale. The onsite staff is very difficult to work with. They never…read moreanswer a phone or return messages. They have no emails. They board heaps rules and regulations that become ridiculous. Here is one...if you need to get a delivery or move out, there is a spot for a truck to park, but it can only park for 15 minutes.If you need longer then that (who doesn't) you need to find a parking space. Where? there is no parking lot! Upcharges...during the summer you need to pay an additional $75 dollars a month for an air conditioning unit, The property management company is Stillman Management...they never answer the phone and return messages. When requesting items needed for the apartment they never get to them constantly dropping the ball.

Cleanliness -Carpets,Elevators+ Neighbors-No Rules…read moreNo Dog Park/Area-8x12 Garage-Valet Parking-Hire Men No Safety-Doors Open 24/7 Unimpressive Lobby, Amenities Apartment Rates too High

If you're looking to step in dog piss in the lobby and the elevators, this is your spot! A luxury…read morebuilding that is never clean, renting out units to people who are highly questionable and unprofessional. The Continuum, a place where management does not care about tenants but would rather rent to anyone with a voucher or part of a program. 80/20? Come here! Enjoy the scratched up elevators, dirty carpeting, and a concierge that is rarely at their post or even greets you. If this is your idea of luxury in Westchester, I definitely recommend applying. Look no further, this is your escape (unless you're from the hood, then this will feel like home)!!!

Elevators never work, pool has been closed for months, hot tub hasn't been open for over a year,…read moreconstant and ongoing issues with heat, hot water and AC. I've lived in many Manhattan buildings and NEVER had anywhere near the amount of problems that there are in this building. And with all that, the property manager is horrible and rarely ever responds to emails and is super unhelpful. They clearly just want to take your money and don't seem to care about tenant retention. Ridiculous for how pricey the apartments are.

Staff was great. I recommend it. They follow up…read more Keep Apts. timely Just seems a good place.

Our experience with Barry was exceptional. From beginning to end, Barry was timely with his…read moreresponses and follow up through a nerve wracking process. He helped ease our minds by paying close attention to details and going the extra mile to make sure all the necessary paperwork was in order. Hands down, we'd recommend Barry to anyone who needs help with their property, (especially with Co-ops). He remained professional every step of the way and his expertise shined through. Thanks so much Barry! P.S. Xavier was exceptional in updating us and managing the paperwork. He is great asset to have and I am glad we had him on our team. Thank You Barry and Xavier!!

Barry knows his business. And John is surely the nicer partner. And has a decorator's eye. But…read moreBarry is in business with Garthchester Management it seems. And not impartial. They opened a storefront in Hartsdale which is less busy than the success on Garth Road. I would say be cautious if using Barry and his team. Joe used to be a deli man. Better for buyers than sellers in my opinion.

Nice big airy apartments, but just know that if you live here you can expect to have to be jolted…read moreout of bed or have to drop meetings if working from home on the regular because there are false fire alarms on the regular. It's so bad ppl have stopped leaving the bldg or even bothering to leave their apartment to check if there's a real issue.

Management Communications are horrible. its been a year for them to fix a running toilet issue that…read morehas led to an erroneous and exorbitant water bill. And now they want to start fining residents for using the common area amenities that the very same residents pay monthly for- maybe we should pool resources and work on a class action. Our first stint at the building was for 4 yrs. Can say after this stint of one year Management has definitely fallen off.

In general a very positive experience, good location, easy to walk to anywhere. lots of sunshire in…read morethe apartment. Nice door man and new carpet is a plus for the building. Heard a new power washing to the garage too. The only concern is the construction for the old DMV. The construction generates some noise in the morning. If you commute to the city, you might not be affected.

I've lived in this building for 4 years and have no real complaints (except for the occasional 1…read moreelevator not working). My husband and I looked around White Plains for an apartment, and this building was the best bet in terms of size of apartments, price, and convenience. The higher floors get tons of sunlight and the 12th floor apartments have fireplaces. There's also a gym upstairs and laundry on every floor. The building is about a 10 min walk to the MetroNorth train station and a 5 minute walk to the Mall and Target/Shoprite. There are so many other things within walking distance including the library, DMV, restaurants, bars, biking/walking trails, etc. etc. With regards to the negative reviews left, it really depends on who you are renting from. They may have had a bad landlord who tried to rip them off and weren't attentive to issues that came up. The units in this building are owned by individuals and either lived in by the owner or rented out to others. I think the review by Steven L. which is filtered out for some reason states valid points. Each unit has separate heating and cooling units. If yours is broken ask your landlord to fix the unit in your apartment! No regrets living here.