The fruit was all tart and soggy. The service was nice but they always look like they're about to be out of business.

Mel was so sweet and helpful! She explained everything really well and made sure I got exactly what I needed. You can tell she really cares about her customers. Super professional and such a great experience -- thanks Mel! read more

If I had a choice of getting this or flowers, I would choose this any day. Both equally expensive but definitely a pleasant gift to receive. I tried a fruit basket from another brand and was very disappointed. The fruits were not sweet and the chocolate dipping was rather gross. This is when I realized why edible arrangements has so many franchises. They are legit. Fruits are always sweet and the chocolate dipping is addicting. Everytime I get a basket from here they never disappoint. Consistency is top notch. You get what you pay for. read more

Edible Arrangements - a plate of fruit on a table - Gift Shops Near Me - Spring, Texas

It says they close at 7. It's 6:25 on a Friday and they are closed. Maybe change the hours on Google and the door? read more

Edible Arrangements - Hours wrong. - Gift Shops Near Me - Spring, Texas

Don't know how to start this but to get straight to the point I had these edible arrangements delivered to me by my son on September 25, 2024. Once I receive the arrangements they were put directly in my hand opened up the package right then, and there the driver drove away, which was fine when opening these arrangements, the fruit looked nasty the strawberries Looked oh my God I just have to show you the picture because the food the strawberries were bruised. The grapes had already begin to turn brown and some spots. I couldn't believe they put out something like this called in to complain. Someone did call me back the next day. She said she's just a regular employee. She asked for me by name. i'll let her know that she was speaking to me. She went straight into the conversation of how if I wanted a refund or reimbursement they would have to pick up the product which I had no problem with. It was the point of the etiquette that she put out for their company if that's who you have representing you, it's a sad shame. I told her the right way she should've did it. It was fine to ask for my name. She should've apologized the problem up for the problem, but they made then said through our procedures. This is the way it's done which I had no problem, but I feel like I was treated unfairly and you guys really didn't even care that you made a mistake on a customers product that they paid for I asked her manager she said no just employee first mistake you should've had a manager even states on the thing a manager will contact you back. I just felt like that was unfair. I complained again have not heard anything from them yet and it is Sunday. This happened on Thursday, I just have to put this out and let everyone know what they're doing. I will never do business with them and I'm passing it onto friends to not do business with them as well. There are other arrangements places that are far more better than this judgments up to a page, I'm putting it out on the Internet. I think it's very unfair. read more

I have ordered from Edible Arrangements many times over the years. We recently moved back to TX. Since then, I have ordered from The Woodlands Store, as well as, the Tomball Store. Both times Megan took my order. She was polite, personable, and genuinely happy to assist me. She even remembered my name from the recent Woodlands order. It's so refreshing to have someone like Megan taking care of my orders. read more

placed a delivery order at 11AM it's been showing out for delivery since 12pm I called the store around 2ish they said my order was still at the store I called again at 5 she couldn't tell me an estimate time of delivery but assured it would arrive today so if it doesn't I will be leaving another very extensive review read more

I ask my friend for this on my birthday. I felt so horrible after it arrived, because I know it was expensive and the quality was horrible of the chocolate cover strawberrrys, and old spray painted flowers from St. Patrick Day. The flower arrangement reminded me of old flowers in Walmart the days after holiday, that did not sell. The Chocolate Strawberry's, also old, small with large dead leaves still attached, I just got out the hospital after 5 days, and purchased fresh strawberries, so it was easy to compare what I had purchases from Randall's, verses, what this this specialItaly company delivered. It was hard to share with my dearest friend this experience, because I did not want her to feel I was ungrateful. Very sad and heartbreaking read more

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Came here recently in the middle of the day where it wasn't busy. I was checking out their casing to see what was available to buy. I had questions as to what was available, the pricing, and if the chocolate covered bananas were fresh, due to some places using frozen bananas. I also want to understand how to order, since I saw fruit cups, but did not see choices or pricing for the chocolate covered strawberries by half/ full dozen. I guess I had asked too many questions that annoyed Myrna, who was helping me. She responded to me with, "Look! These are our fruit cup choices for $5.99, and you can either order half dozens of strawberries for $19.99 or a dozen $29.99." Well thanks for clarifying, but the attitude was unnecessary, especially for a first time customer. She was so rude and I immediately felt uncomfortable. There wasn't even a sign that stated the prices of an arranged box, so sorry for burdening with such questions. Will not be returning due to rude staff. read more

This is one of their new locations as they moved from 2920, but their service and food was still good nevertheless. The two ladies who worked there were so nice & accommodating. We were able to sample chocolate dipped bananas, apples, pineapples and strawberries. All of them were tasty, but my new found favorite were the chocolate dipped bananas. I love banana anything really, but I never tasted them coated in chocolate- so that was a nice variation. I'm glad they're in another nice location next to all of the other fun eateries. :D read more

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Got a last minute birthday gift at edible arrangements in Spring TX. Best thing we got, it was cute and delicious and well liked by all. Definitely going to get another one soon! read more

I never really do reviews but Veronica and Mel were the absolute best I made a mistake and they went above and beyond to help me correct it they were very understanding their hospitality was through the roof. This store and company should be really proud to have them as employees thank you so much and I hope you guys get the recognition you deserve! Thank you for everything you did!!!! read more

Needed a fruit tray for a baby shower that I wasn't going to be able to attend...ill...which was a bummer, but I found this business that was closer to the delivery site than others so I found my way to it. Myrna was a huge help and went over everything with me to make sure it would be enough and it was. The hostess sent me a picture and it was very pretty and fresh looking fruit. Just grateful they were able to come through and delivered before time requested and I discovered a great shopping center to boot... read more

Edible Arrangements - Fruit tray ordered and will be delivered tomorrow! - Gift Shops Near Me - Spring, Texas

The employee yesterday she was very friendly and helpful, although my birthday coupon didn't show up. I still left with 2 cones of Chocolate covered strawberries. They were so freaking delicious, I will be back for more. read more

I had ordered two gifts for my Mom and sister for Easter, and when the both received their chocolate covered fruit, they absolutely loved them. I always turn to Edible Arrangements when I need a gift that everyone loves. read more

Delivered as promised. Recipient was thrilled. Nice job !

The arrangement was just beautiful. Any my friend loved it. The service was quickly rendered.

My mother had some fruit delivered and it wasn't good so I will call the store and I believe I picked up the order but I still had a $21 credit and I told the girls you want to give me something in writing she said no I'll put it in the computer well that was the end of 2019 I was out of the country and then because of the pandemic we couldn't get anything I called last week and I explain to the lady she told me she would call me back I never heard anything I went into the store yesterday and the girl says well I just can't find anything let me call the manager so she called the manager the manager remembered me and told her well when I come back to work I'll look in the computer and I'll find it for you I said OK when will she be back to work thinking it was today I should be back maybe next month well I needed some this weekend very poor customer service read more

I live in Michigan and sent an Edible Arrangement to my family in Spring, TX. They were not home for the initial delivery on Christmas Eve. A phone call was made to them with a message left to call back so they could schedule a delivery. The delivery was made and all were happy. This is the best gift for those hard to buy for. I use them all over the U.S.A. as I have family across the nation. The Spring, TX store has never let me down. They can be trusted. This is more than I can say for the stores local to me! read more

I placed an order to be delivered to a friend who had just had a baby. That order was supposed to be delivered a week ago, and I got a notification for a successful delivery. However, the next day, another friend said that her florist had just called her to tell her that the recipient was no longer at the address. I then filed for a refund because the order had definitely not been received by the recipient. I was then notified by edible arrangements that I would be contacted within 48 hours about the order. A week passed, and I was never contacted, so I called them today. They told me that they delivered the order to the address, and confirmed that the named recipient never got it, and that they were not going to issue a refund. My problem with Edible Arrangements is twofold: 1. They originally told me the order was successfully delivered -- I would not have learned otherwise if it were not for the fact that my friend's florist had called her. 2. E.A. stated that they would call me within 48 hours, but they never called at all, and were unsympathetic and dismissive when I got through. Edible Arrangements is not cheap, and it's a lot of money to throw away. The person on the line was dismissive and didn't care to explain why they never called, despite E.A. saying that they were going to do so. read more

My husband loved his gift. Thank you for providing great service and wonderful tasting fruit.

Every time my Mom and I send out an arrangement to our family and friends it's the excitement in their voices that inform us on a job well done so keep up the greatness that you deliver thank Nell H and Red H read more

I come here a bunch for a desert cone of white chocolate covered strawberries, have to call ahead since it's a special cone but usually ready super quick and delicious! read more

I chose a 10% off basket. These things are a bit overpriced as-is but after tax and delivery fee get ready to pay $100 for a decent arrangement. If you don't mind paying $100 then these arrangements are a great way to say "I love you". I sent one to my girlfriend and she loved it. The customer service at the edible arrangement shop that made my arrangement even went out of there way to make sure my basket got dropped off earlier in the day in order to get it to my girlfriend before her office got let out early. Great customer service! Will use again! read more

I'm new to the spring area and have used other edible arrangements locations in past but had problems with either the customer service or the quality of the product. I was a bit skeptical about using this edible arrangement store. But to my surprise, everything exceed my expectations.The customer Service was excellent!! Tania went above and beyond to meet my expectations with a friendly smile. As well as made my experience hassle free.Once I receive my order I was happy to receive a high quality product. Would totally recommend this location to my friends and family! read more

Alicia gave me phenomenal service ! She was supper polite and went out of her way to ensure I had everything I needed. I highly highly recommend this location. I was worried about timing and delivery but she reassured me ! Alicia if you ever see this thank you very much!! read more

Excellent customer service and all deliveries are amazing and always arranged beautifully. Always received within the time frame promised. Fruit was cold, fresh, and very tasty! read more

They were very helpful and worked with me when my brother wasn't home to get the arrangement delivered, while I'm located in Maryland!

This was a birthday gift for my 86 year old mother who never wants any gifts. Because this order was a 12 pack, she loved it and was very surprised. She'd never eat a larger order before spoiling so this fit perfectly. I used EA years ago to take a bouquet to me insurance office after exemplary service so I felt this was an excellent choice once again. Thank you! read more

By far the best customer service I have ever dealt with. I ordered online but had questions before processing my order so I called the store. Alicia answered my call and re assured me on everything. Not only reassured me but addressed my concerns to make sure they would fulfill it in the way I wanted and the time I wanted. I did a same day order which isnt always easy to fulfill. I've never been more reassured on something. My grandma turned 90 today and they were beyond patient with her answering the door and even offered to help her with it (damn spit fire and hardheadedness refused the offer). Alicia called me every step of the way and her driver, wish I knew his name bc he def deserves a shoutout, he made sure to be patient while delivering. I've recently moved to a new state and it's hard being away froM family. Thank you guys so much for making this a breeze and letting me put my trust into you. You'll ever know how far this gratitude goes. read more

Everything was done online. Delivery was out of state. The recipient loves the arrangement!

Needed an arrangement very quick. This location delivered my order on time and my dear friend was very impressed.

My mother in law loved her strawberries, as always! Ordering online is easy and delivery is fast and the fruit is always fresh.

Myrna was AMAZING to work with on my "call in" order. She helped me pick out the perfect arrangement, sight unseen. The recipients LOVED it!

Overall I've always had great experiences with Edible Arrangements! The fruit is always fresh and the presentation is great. Only once in stores was an arrangement not ready on time and customer service wasn't as expected, but that was one time at one location and we all know people have their off days. Still a huge fan, and will continue business in the future. read more