Good first experience. Had to wait a rather long time after arrival and after my appointment time…read moreto see the optometrist, but they were transparent about why that was when I finally did interact with them, which was appreciated. They're very clear about the billing which again is nice, and they have a way to pre-enter insurance information before the visit which is convenient. Felt like I was in good hands the whole time, felt like all my questions were clearly answered, and I felt like I was listened to. Recommend.

Another fabulous experience at Prism Eye Care. Amy dug through the packed items for their upcoming…read moremove in search of replacement nose pads for me. A real lifesaver! I am always met with excellent service whenever I stop in. No other eye care compares.

I have been coming here for years and drive a distance to come here. I have never had luck with…read morecontacts or glasses until I came here. Staff is amazing, they have the latest technology, and they are very knowledgeable. They truly are here to help and I have never left unhappy! You have zero reason to look for another location because this is the place!

They were great. No eye drops to dilate the pupils. They took computer photos of my eyes and…read moreshowed me a close up of my retina and so on. Explained "floaters" in the eye and other issues well. And the staff was friendly and gave me their opinion of the frames I was trying on (when I asked). They also took my insurance.

GREAT place two pare of glasses for600 bucks! Nice sun glasses! Two ladies where nice had glasses…read moreguick!

Uptown Vision is the best. Years ago, I was part owner of optical stores in South Florida. Thus,…read moreI know the good from the bad. Uptown Vision is honest, corrects any lab errors (which is unbelievably common and the bane of every optical business), and offers better prices than the chain stores. In fact, Uptown Vision's prices beat almost everyone in the Twin Cities. Becca, the manager, is a fashion maven who knows what's in style and what fits your face. I am too particular, especially about tints, and Uptown Vision carefully reviews my color choices and shading percentages. Their frame selection is au courant, and they offer Blackfin, Masunaga, Andy Wolf, Maui Jim, and Dita, amongst others. Their optometrist is empathetic, listens, and thorough, plus Uptown Vision accepts most insurance policies. Trust me, it's the way to go in the Twin Cities.

My experience started out not so great, but ended up being pretty great. The receptionist, Belinda…read moregot me in even though I was late. & Emily I want to say, was very nice when I saw her. Karla returned from a scheduled break & was EXTREMELY helpful & patient when helping me pick out glasses. She gave me so many options & went through every detail & price. I probably tried on every pair of glasses in there. I will say it was a bit pricey, but maybe that's because the price bracket my glasses came & the add ons that Karla convinced me to get. All in all though. I got what I WANTED & need fur that matter!

I've unfortunately given them numerous chances over the past few years and have consistently been…read morefrustrated. The first pair of glasses I bought from them had the completely wrong prescription in them. Then the first time I ordered contacts I got a notification to review my contacts when I hadn't even been told they were ready so I called to verify and they said they weren't in, I stopped by about a week later as I found it odd they weren't in yet and was told by the manager that they were stuck overseas, then two days later got a call that if I didn't come get my contacts right away they were no longer willing to hold them for me. Second time I ordered contacts I decided to have them shipped to maybe avoid confusion, but then got a call that they were waiting for me in store, so I went in and then they proceeded to not be able to find the contacts, an employee and the manager confused looking around and yelling back and forth for about 10 minutes as I waited awkwardly. Then the last time I called to order contacts the manager took my call and when I asked for 6 months worth she proceeded to give me attitude saying last time I ordered contacts she'd explained to me to get a years worth and if I'd just done that instead of 6 months I wouldn't need to be calling again right now. Excuse me? I knew my insurance would re-up and cover more contacts in 6 months when I'd originally called - but I also should not feel like I need to explain that to someone, especially not a manager. Throughout all of this time, any experience in store has been incredibly unprofessional. Employees loudly having personal conversations across the store and ignoring patients. Consistently having difficulties verifying insurance and making it seem like it's the patient's fault. When an employee doesn't know something they just yell back and forth instead of pausing a personal conversation, getting up and coming over to help one another. Unsure if it's lack of training, but it is incredibly frustrating and I've officially given up and won't be returning.

Easy to find. Good staff. Great care. I shattered my collarbone and I have been getting PT there…read morefor a couple months. Not one negative experience to report.

I'm sure in my future of post Covid-19 I'll take another trip to this complete eye center run by…read moreHealth Partners. Although service is under restrictions now this is a large optical shop with a wider selection of frames than the smaller branches. I've looked at Pearle Vision and was impressed as this shop runs a close second. I mentioned I'm having trouble with their frames staying together and inquired as to whether they are all made by the same company. I was quickly assured they are not..of course I received a reply about how reliable the frames I'm using are. My next appointment with my Optometrist keeps getting pushed forward due to you know what so patience will prevail.

Since 2019, I've entrusted my peepers to the capable hands of Perspectives Vision Clinic. Ah, the…read morejoys of nearing 50! With my once-perfect 20/20 vision bidding adieu, I found myself facing the classic conundrum of aging eyes. Enter Dr. Marcie Nichols, who "lovingly" ushered me into this new spectacle-wearing chapter of my life. Dr. Nichols is not just an optometrist; she's like a vision-whisperer, breaking down the mystique of comprehensive eye exams with remarkable clarity. When life threw the curveball of bariatric surgery at me, she was there, advising me to keep a vigilant eye (pun intended) on any vision changes. Lo and behold, her foresight was spot-on. A mere 8 months later, my eyes decided to remix their capabilities, and thanks to her advice, I didn't dally till my annual check-up to get an updated script. But wait, there's more! The clinic recently welcomed Dr. Beth Mosley, who is nothing short of amazing. Her addition to the team is like the cherry on top of an already delectable eye-care sundae. And let's not forget: this practice is a bastion of female leadership. As a firm supporter of women-led endeavors, their commitment to this ethos adds an extra sparkle to their already stellar services. Perspectives Vision Clinic gets a resounding 5 out of 5 from me--only because my enthusiasm can't stretch the scale to a perfect 10. Here's looking at you, Perspectives!

What a gem close to home! They listened to me, were super responsive to my needs, and offer such…read morestylish frames - I'll definitely be back!

New patient due to insurance reasons. I had the exam, which was done very well. Ordered a new pair…read moreof glasses with all the lens coatings and extras. Wore them for a week and never got used to the blue tinged reflections, so I went back. They reordered my glasses without the blue-blockers, and they arrived in just a few days. No charge! Awesome service, will happily recommend.

I needed a new eye doctor as moved into south metro. I heard great things about the Eagan Eye…read moreClinic so I booked myself and my twin sons an appointment there. upon entering I knew that I made a great choice as everyone was very friendly and accommodating. It was a nice looking place and very comfortable. They onboarded the 3 of very efficiently and got us all in and out very effectively. The testing room employee was very knowledge and the process was seamless. When I enter one of their exam rooms, the eye doctor was there in just a few minutes and she was very knowledgeable and worked with me to determine my needs in a becoming way. My 2 sons had the same exact experience. I knew it was time for new glasses for me and I found what I liked and their optician was very knowledge and low key on my options. In fact, the entire experience as extremally chill with no pressure for us to act on anything. Much different that past experiences with many eye doctor offices and optician shops. Our 1st experience at Eagan Eye Clinic was prenominal. I am recommending them to anyone that mentions that they need an eye doctor to me.

Really great to work with the staff in picking out up to date frames. so you get the function and a…read morelittle fashion too!

I came in with high hopes -- little did I know it would take almost 3 months to finally get my…read moreglasses. It started with my prescription needing to be adjusted, and the optometrist was incredibly condescending throughout the process. At first, Nikki was kind and said they'd remake the lenses with the new prescription. Weeks later, the lenses came back -- but with the old prescription. They remade them again, this time with the correct prescription, but then the frames broke, so they had to reorder them. When the new frames arrived, they were different from the original ones I chose. When I pointed this out, they insisted it was the same model and that the manufacturer "must have changed them." Instead of apologizing, they said they'd see which frames fit my lenses -- as if I should just accept whatever worked. By this point, I'd been back multiple times, only because of their repeated mistakes, yet they treated me like I was the problem. It wasn't until I insisted on a refund that they finally agreed to make another pair in the correct frames. This entire process was an absolute nightmare -- disorganized, rude, and completely lacking accountability. Steer clear.