I went to the New Brunswick Train Station because I was attending a conference at the Heldrich, and…read moregiven the choice between driving in New Brunswick and not driving in New Brunswick, the prior will always win. Add on the fact that overnight parking at the hotel was more than a round trip ticket on the train and the choice was obvious. You don't argue with the system. You simply show up and hope it behaves. Three stars. It did what it was supposed to do, which is more than can be said for many institutions. The trains arrive and depart with reasonable competence along the Northeast Corridor, carrying students, commuters, and the mildly confused. The station sits in a useful place, close to Rutgers University and the hospitals, which makes it feel important even when it looks a little tired. Inside, there is a waiting room with limited hours, as if patience itself has a schedule. The bathrooms...exist. That is the kindest thing I can say about them. Downstairs, a Dunkin' offers coffee that tastes exactly like every other cup you have ever had, which is a small comfort in an unpredictable world. People often wander the platforms like explorers without a map. The signage does not so much guide as gently suggest. Elevators sometimes work and sometimes do not, which turns accessibility into a philosophical question rather than a guarantee. The place is not especially clean, not especially dirty, just lived in. Parking costs money, as expected. Nothing here surprises you, except perhaps how little it tries to. And yet, you get where you are going. Most of the time, that is enough.

This station serves NJ Transit trains, but it closes early on weekends, and most of the shops…read moreremain shut. Therefore, if you're planning to do some shopping before boarding your train, your only option is Dunkin'.

The only reason I'm giving a 4-star rating is because of the great customer service representatives…read morewhich I've been dealing with on a regular basis. Why? Because Amtrak has changed my reservation three times in three months. I booked my trip to Boston early because it was July 3rd and America's 250th so I figured the train may be crowded. Since then, I keep getting canceled trains and car reassignments. I don't understand why as these are trains that run daily. Additionally, the emails give me a link to use in the app if I would like view the changes or make other changes. The links never work! Hence, my ongoing communication with customer service. I found out this last time that I can't access the app until the changes are confirmed. Isn't that the point of the link in the email? At this point I'm ready to book a refundable backup airline reservation as I'm getting leery that Amtrak may just cancel everything at the last minute.

Amtrak The Amtrak…read morenetwork is split into six regions: California, Midwest, South, Northeast, Northwest and West. It connects over 500 destinations, including big cities like Boston, Chicago, Los Angeles, Miami, New York, Portland, Salt Lake City, Seattle, Washington, D.C. and more. One time I thought I wanted to arrive in NYC by train from Miami Florida. It's the old romantic movies I had seen creating visions of glamour and excitement as you are welcomed in Penn Station. Even though I was being met by my daughter I anticipated the glamour of arrival. I also remembered my train ride from Florida to New York with my Mother when I was little. I had so much fun and my mother had motion sickness the whole way! As I should have known a trip of that length would be uncomfortable unless you had a sleeping car. The train was crowded too because I decided to attempt this in July. All the kids were out of school and going to theme parks. The bathroom became filthy in time and the children impatient with the ride. The parents impatient with the children. I sat with my headphones music blasting and looked out the window during daylight hours. The experience was miserable on the return trip also because I cried all the way back to Florida. I had plenty of time during that train ride to make a decision and a plan to move back to NYC. The experience is not one I want to repeat. We were held up in Florida by railroad crossings during Florida tropical downpours. In Washington D.C. we were held up by train problems and train traffic trying to get in and out. When I finally arrived my daughter greeted me with a look of chagrin because she couldn't find me. This was pre cell phones. By the time I arrived I was traveling a full 24 hours at least. From then on I took a plane! I'm not saying I wouldn't try one of their travel packages for a short excursion. I do think car travel is still my favorite!

I think this one is the better of the two transportation centers in East Brunswick to get into the…read morecity. It's enclosed and it's a lot easier to tell when the bus is about to arrive. Unfortunately it's a pain when it's rush hour because getting here around that time can be confusing. The location is really good because it's near the Turnpike, Route 18, and (U.S.) Route 1. Buses run roughly every half hour into the city after 4 so that's a plus. Another nice alternative over going to New Brunswick and waiting for the train.

We left on time and prices were reasonable! A bus arrives every 15 to 20 minutes. Also they give…read moreyou a schedule to see where you want to go and at what times they leave the station.

DO NOT USE THIS COMPANY!! I had to book a round trip from central NJ to Newark airport and forgot…read morethe name of the car service we used previously. My wife was at work, so I couldn't ask her to remind me. I called MetroPark on April 3rd for a pickup on April 4th and spoke to 'Sid'. He seemed like a nice enough guy although he couldn't seem to either hear or understand what I was saying part of the time. He told me what the price would be for the pickup at our home and for the return trip, I gave him my credit card info and email and he said I would be receiving an email or text confirmation. By the morning of April 4th, I had still not received any confirmation but what I did receive was an almost $400 charge on my card from them. The agreed upon price I got on the phone was $120 each way. I called the main number back at 8:10 am on April 4th, got a different person, told them I had not received confirmation and asked why I was charged so much extra. He was rude and condescending, said it was sent and that I should check my spam email (which I had already done prior to calling), told me the extra fees were for gratuities and other expenses and added that I shouldn't book them if I can't afford it. Keep in mind that this comment comes from a semi-literate working at a taxi stand. Needless to say, I emphatically told him to cancel the service and hoped this would be the end of it. I then called my bank to give them the heads up about these charges as I would be out of the country for over a week. They explained that the charges were still pending, but I at least wanted it to be on record that I contacted them immediately. As I write this on April 13th, the charges were still on my card, so I filed a fraud complaint with my bank and the charges will be taken off. Also, we went with the car service we had previously used and they were honest, charged less, had a clean, new car and were top notch. Even our driver was a pleasure. To summarize, it is much easier to be an honest company who treats their clients with respect and good service than a vampiric parasite who tries to cheat honest people out of their money. You are only hurting yourselves in the long run through loss of business and reputation. MetroPark, are a few extra ill-gotten bucks really worth it?

Beware. Charged a 90 minute wait fee at Metropark because my daughter was late. I notified the…read moredriver by text 2 hour 45 minutes that the train was delayed. Driver said thanks and keep them posted. I notified them 3 more times by text and talked to the driver on the phone and he said not to worry, keep him posted. So I did. He said he was at a party, no problem. Never did he tell me I was being charged from the original time. I believed that because I gave over 2.5 hours notice, I wouldn't be charged. I paid $193 for the trip from Metropark to Rumson. They billed me an extra $180 the next day. When I questioned Sid, he was extremely rude. He sent an email threatening to sue me if I write a bad review. The below email was sent at 1:51 pm on 11/30/2023: Megan Ferber , The charge is in line with company policy and terms and service, Please read the company policy and it was emailed to you in your confirmation as well. Secondly, We are making this a legal notification , if you chargeback this charge you will incur all cost associated with it. Meaning and not limited to Loss of business , You claimed that you will defame the business all over the internet. If such of what you described happens , We will personally challenge you legally ! for loss of business, Loss of Time, defamation and hours involved to rectify. Furthermore, the part that describe this charge that your trip incurred is highlighted for your convenience. Thank You,

I've had to use this ride for logisticare many times. They are often late, as of right now I will…read morehave been waiting a ride that was scheduled for an hour ago. The drivers are never apologetic for making you wait. The dispatchers set them up for failure, assigning them multiple rides to be picked up and dropped off by the same driver in two totally different times. Yesterday what should have been a 25 minute trip was an hour and a half. I missed half my appointment, which of course I still had to pay for. They don't care. Every week they say they're hiring more drivers and getting more cars but the service is always the same. Unfortunately logisticare forces me to use this service and I can't get out of using it if I'm to maintain my health. Though T & L would rather make it difficult

I wish I could give zero stars. We were told we would get a Suburban SUV but our wary eyed driver…read moreshowed up in his family 1998 dodge caravan, WHICH WE HAD TO JUMP!!!!!!! On top of that he didn't know how to get to EWR...from Edison, NJ. We had to guide our taxi driver. We were afraid that the car would break down on the road since every dashboard light was on. Nevermind the low balance on his EZ Pass. Oh, we had to provide the jumper cables.

Worst taxi driver I ever seen n this victory staff r rude. This victory cab license plate OT 792F…read moredriver was reckless driver n he was very rude arrogant driver n didn't had no manners n he was the most dirty n his car was dirty the driver was driving in unprofessional manner. I wish there was zero star for this company rather one star. Worst worst n disgusting n disrespectful driver. My god what a worst driver.. won't recommend to anyone seriously. If you really want good taxi driver then not this victory.

I called in advance to book a ride for my wife. I was told $10 to the destination, no need to make…read morea reservation. My wife shows up and it's cash only and shared rides ... thanks for the heads up, dispatcher! She got a Lyft instead. Same price, less headache. Having humans dispatch should be an advantage over rideshare apps. Get it together, Victory

My wife and I needed to go to Newark Airport recently and unfortunately I forgot that we have used…read moreMetuchen Taxi in the past. I arranged a round trip with another company and it was a completer ripoff, which I cancelled. I then contacted Metuchen on the morning of our flight, was quoted a lower price and our car arrived early. We had the pleasure of meeting JB in his very clean, new ride and off we went. We also arranged for pickup a little over a week later and sure enough, JB was calling me as soon as we got off the plane. I won't be forgetting this company again and highly recommend it. JB is very friendly, courteous and a heck of a nice guy. Not only that but he even delayed his Sunday grocery shopping in order to be there for us as our plane had arrived late.

I wouldn't even give this company a 1 star. 2 no shows at airport in less than 3 months. I gave…read morethem the benefit of the doubt the first no show. Then they Showed up a half hour late for our airport pickup last week and no show to get us from our arrival today. The excuse each time. The driver over slept. This company is the absolute worst and would never trust them.

Well, moved to Edison NJ back in September. The school district doesn't bus my children because I…read morelive less than a mile from the school. Nevertheless, I tried avoiding writing this review because i respect the working man trying to make a living and supporting his family no matter where one stands on the totem pole in our beautiful society of the good old USA. Back in September I called these guys before any company because of course they are Latino and I wanted to support them being Latino but it turns out, that the original owner sold the business to a bunch of Arab hustlers who have no clue of costumer service or of how to be courteous to women and children. In September of 2014 I called these guys because i was running late from getting home from work & my initial contact with them went fine. They charged my wife $10 witch was fine. The second time I called in the same month they charged my wife $15 dollars & of course my wife questions it & the guy they sent out was rude & intimidating to the point my 2 children were uncomfortable. If anyone knows me it takes a lot for my kids to feel intimidated . Anyhow, i call the dispatcher & ask him what is the sudden change in price about & he said to call back, he would speak to driver. I call back four or five times before they pick up & the dispatcher picks up screaming what, what, what and i tell the guy your kidding me right . He proceeds to tell me how his driver had to leave the train station on the other side of town to get to my house & I ask him what train station and he tells me Metro Park and i laugh and tell him that's literally 2 blocks from me and he hangs up on me. From here on out I started using #Metuchentaxi and these guys are great. They give u a price and when the driver comes he already knows the price and isn't trying to hustle you and they r on time. They only charge me $10. Recently I have been calling Metuchen Taxi and they are constantly busy and their ETA is always over 45 minutes so decide to go against my better judgement and call Melvin Taxi once again and low and behold they are on time and after the dispatcher gives me a price of $10 the driver doesn't know the price when he arrives. He calls it in and can't get through so my wife not wanting the kids to be late gives my son $20 bucks just in case the driver decides to charge $15 instead of the $10 I was told and when the kids get to school they hand the driver the $20 . The driver in exchange tells the kids it's $20 & tells them to get out.... I call them and question the $20 he took from my kids and once again the dispatcher supposedly calls the driver and i call back 3 times and each time he's yelling hello, hello, hello acting like he doesn't hear me. At this point I felt like I had just been beaten for a hundred bucks in NYC on 42nd Street by crackheads in 1986. I can't believe they are being allowed to operate in this area.......avoid at all cost .....avoid less than a mile of BS..

I created an account just to write a review for them...not once but twice these guys just decided…read morenot to come...my train station is just 5 minutes away.i cslled 25 minutes earlier ..they said would cone in 7 minutes ..I m waiting outside..not a sign of them..very very irresponsible. .I missed my train as expected...I will never ever go with these guys....I wish I could just not give even 1 star..

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Very disappointing experience…read more My family arrived at the Worcester, MA bus stop at 7:35 PM for a scheduled departure. We waited continuously until 8:10 PM, and the bus never arrived. When we contacted customer service, we were told the bus had already left at 7:47 PM, which is simply not consistent with what we experienced. Instead of investigating the situation or showing any empathy, customer service insisted the bus had departed and refused to offer a refund or any meaningful resolution. It's extremely frustrating to be told we missed a bus that never appeared while we were waiting at the designated pickup location. Reliable service and responsive customer support are essential for travelers. Based on this experience, I cannot recommend this service and hope the company improves both its bus tracking and customer service processes.