I liked the big selection and access to if brands. Some other small stores don't offer Gibson,…read moreFender, etc. The folks who work there are great and not pushy at all. Don't get me wrong they will sell you what you want. I get great recommendations on a new pedal and it's awesome. Thank you!

Purchased a drum head from them. They advertised the wrong drum head and sent me a head I didn't…read morewant. It looked very similar so I tossed the packaging. They told me I couldn't return the head because I didn't have original packaging. So now I'm stuck with a product they falsely advertised. 100% will never buy from Sim's again.

Perfect experience! I bought a guitar at this location, staff was friendly, knowledgeable. I would…read moredefinitely buy a guitar at this location again. Special thank you to Mr Mangleione staff member for all your help. They have a nice selection of new and used gear, worth the trip from sumter to shop this store..

I want to thank Ken and Ronald from Guitar Center along with the manager of the store. This is the…read more3rd time I've tried to update this review so I'm going to keep it short. There was a mistake made with my order and because of my schedule it took some extra time to get everyone on the same page, but once I was able to explain to the manager what was going on and what had happened he was professional, empathetic, and gracious even when I was aggravated. We all make mistakes and there is zero doubt that this was an honest one....what we do to fix the mistakes is what shows character and in this case customer service and appreciation and they get a 5 star rating from me. Guitar Center is unique in that it is a major chain, but it's a really niche franchise in a pretty specific market and it's threatened by online retailers who will just send you a box with a thing in it at a fixed price. Being able to go to a local store and talk to people who know the gear, but also to be able to buy used gear from a knowledgeable seller who you can trust is an important resource to have in my opinion.

I've been a customer for 15 years, and am never disappointed. They do all my fretted instrument…read morerepairs, as well as my saxophones.

I brought out my four electric basses from storage and the staff worked wonders on them. They…read moreadded parts and fixed issues at affordable rates and efficient timeframes. They're also nice folks and give helpful advice.

Really friendly staff. Had pig hog xlr cables on sale. Win win, Will come back in! Brands I can put…read moremy trust in make all the difference.

They cancelled my pre-paid order twice without any explanation and then called me a scammer,…read moreclaiming I was gonna steal from them...Very rude, uncalled for, and hurtful. I've been shopping online for more than 15 years now, and this is easily the most disrespectful seller I've dealt with. Appalling service.

Great experience, friendly, relaxed, highly knowledgeable in instruments in the store. Clean. Nice…read moreselection. Stop in!

Pretty awesome little store, they've got a nice selection of picks and strings for how small the…read morebusiness is. This will definitely be my go-to shop from now on