I Love Fast Credit Union because they truly care about their customers and the employees are all…read morerespectful, kind, and enthusiastic about their job. Glad to be a part of such an amazing bank for 14 years. I always tell everyone that my bank is the best & will always stick with Fast!

When you call the voice ads are annoying to have to listen to for 15 minutes. It's almost as bad as…read morethe AI option a lot of stores have gone to.

i would like to give a shout out to valley oak credit union for this is my first auto lender and…read morethey are GREAT. i mean i did a good job myself making on time payments, but regardless of all that, the ladies in the bank are very friendly and always treat you like a good friend. i actually started a CD after a couple of years of opening my auto loan but before that i didn't know much so i would ask questions that would seem foolish to others (being it was my first time and i was interested in becoming more knowledgeable over all my accounts). they have an online application that is user friendly and easy to navigate, i have also contacted them over the phone and if the bank teller i wanted to speak with wasn't available for the day after leaving a message she would definitely get back to me later that day or some time the following day. They offer good RATES for car buying, they also have other offers like (CD) certificate of deposit (which i have, rates vary every where), and other banking offers such as first time home buying which i have not yet experienced but after my car buying experience with them i do look forward to maybe working with them to make my first home purchase best part is they are local in Tulare county

Valley Oak is the only brick and mortar in their coop in the area. I went in to open an account and…read morepay a car payment. The reason I came to them is because Both my out of area/state credit unions belong to their coop. They couldn't look up my info to pay my car payment and refused to open me an account. I have no use for them and don't recommend this bank.

Friendly, helpful and Informative always a smile…read more and come again. Anything else I help you with today. Getting pre-approved for a auto loan easy as 1 2 3. I don't always give 5 out of 5 but here I do.

EECU entrance (suite 101) Always great customer service…read more Needed a lot of one dollar bills for graduation leis and they were more than happy and prepared to give us some . Line was very fast, they have a change machine free of cost for members so no need for CoinStar machines that keep a percentage. During busy hours they utilize all their booths to minimize wait time, and we highly appreciate it. The Outdoor ATMs are very convenient for quick stops 24/7!

I'm not very satisfied with this Bank . It's not as terrible as US Bank was ( banked with them ten…read moreyears) , but Kings Federal aren't very helpful either. Since banking with this organization, I've had two concerns I've brought to their attention in which I know could have been handled better than they were . Customer Service stands at a 2.5/3. Kings Federal doesn't seem very concerned about customer service. Ive discussed this with other people I know and we've concluded that there is a difference in how consumers seem to treated based on income . I'm a single working mother who going to school . At this time I have a modest salary , but someday that won't be the case . If someone asked if they should bank with Kings Federal , I'd probably suggest they keep looking . There is worse out there , but there seems to be other places that place a value on the customer regardless of salary. One bad customer service interaction with a client who makes a modest salary can make a significant impact because people share experiences , like I have .

Kings Federal Credit Union treated us with many STUPID decisions. We were treated in a disgraceful…read moremanner. Not all the Banks' decisions are in line with Banking regulations. Customer service made its own rules as it went along. Now we are made to be the culprits. Until certain representatives of the Bank are dismissed, I don't recommend banking at Kings Federal Credit Union.

So, I needed a loan but honestly didn't know how to go about it. I tried to get info over the phone…read morefrom my bank but they made me feel really dumb and it gave me a lot of anxiety. When I walked in here I was a bit nervous but Pamela helped me and she was soooo helpful! So so sweet and answered all my questions. It was much easier than I thought and she made me feel less anxious about the whole process.

Love the girls here, always helpful Professional and they…read moremake it easy to come back.. Thank you

So no one in this whole town has any feedback. This is my complaint that I was charged a fee to…read morereplace my ATM card, so now they are acting like banks? I was turned down for a personal loan once and every time they want me to open a credit card with them, which is a joke because I have a life insurance thru them and a direct deposit which I need to transfer to a local institution beside I had moved since this year and cannot go to the branch unless I travel to the nearest towns. They are getting their first negative review finally as it is a long coming and it's inevitable with this type of mediocre service. Time to upgrade my association.

The staff is very kind and helpful. This bank is different then the larger corporations where you…read moreare treated like a number. I feel like everyone in this bank is personable!! They've helped me with many loans.

I'm thoroughly impressed. I had a wonderful and fast experience. It was refreshing.thank you very…read moremuch, again.

Great customer service . Easy,fast and friendly. I highly recommend the Porterville Office. Great…read moreStaff.

The long story short is that Ali was incredibly helpful (and patient) and I will be getting my…read moretaxes done with her forever now. I was putting off doing my taxes because I had too many documents that I don't know the name of or how they work. I use turbo tax every year and every year turbo tax gets more expensive and my return gets lower, so this year I figured "why am I going to pay over $300 for a bad return?". So I asked Ali what I can do about it because I work near her business and she told me "let me see". Less then an hour later, my taxes were filed, I got 3x the return I was expecting, I paid significantly less then I would for turbo tax (I DoorDash time to time and TurboTax charges you 2x because you are now an "independent contractor"), and I feel like I even walked out understanding the forms a little better. Honestly she's great, the office is really nice, the parking and accessibility was great, and even the other staff were very nice and patient with me trying to explain what forms I had and didn't have. 10/10 will go again next year.

The President/Owner Aldiva is one of the most trusted people in my life. Not only has she given me…read moreextremely solid financial advice but she has personally gone out of her way to help as many people as she can. I have seen very few people in the world like her, and I AM confident in her ability to assist you with your needs. If she can't find the answer in home, she will find you the resources and freedom that can. Highly recommend!