These are beautifully built homes. The style, brick selections, and color tones are upscale looking. I am comfortable making these comments because we have looked at a number of newly built homes in the Buford and Sugar Hill area as well as some in Dacula. For example, we looked at the area at Primrose, which has nice open concept with two story family room but the materials such as fixtures, such as faucets looks cheaper, as well as bright color tone exterior, such as blue, green, maroon, etc, that looks not so luxurious. Be careful when you are looking for newly built homes which needs to be built and you must go through the design face. It is absolutely wonderful that you could choose you materials, make selection of various styles and options but also expect to pay premium. For example, at Edward Andrews, you may see the model home but what you get won't be close to the model home. What I mean by that is that you are given a base price but then when you do choose the lot you like, they increase it by $11,000 for lot premium, $8,000 for the fifth bedroom that you saw in the model home thinking it comes with it, additional expense if you even add an outlet on top of the fireplace that you may also think that's standard. I think you also must pay for appliances, or the ones they give you are very cheap ones. Railings are wooden unless you upgrade. Lets just put it this way, many things that you expect are standard and comes with the home you will end up paying for that will be in addition to the base price. In the end, you house price will balloon to an amount that you are like "OMG" but you have already gotten you foot wet and more than half committed that you are unlikely to back out. Moreover, the sales representative tend to be pushy in a very subtle way. She will tell you that did not come with an agent so she will try to get you a credit on design that even if you did come with you buyer agent, you would have gotten anyways. She will tell you that if you wanted come back tomorrow and let her know. There have been an number of inquiries already. She will tell you that there's a standard earnest deposit but will not tell you about a design deposit and other deposit. She will also not tell you there is $150 per day penalty if you delay closing but what if it's due to your job situation six months down the road. My advise is, depending on your situation, it may be best to buy a newly built home that is already built. It's cheaper because they probably added many standards that won't cost you as much as if you were to select a lot then go through the design stage because any standards you choose is considered an option and addition money will be added to the cost of the home. This is my personal experience in dealing with Edward Andrews Homes. read more

Edward Andrews Homes - Real Estate Services Near Me

This is now called Empire Communities. *DO NOT* Buy from this company! This has been the absolute worse experience. For starters, even as they sat down across from us on the very first day, they lied about what they can or can't do. I indicated that I wanted a 3 sided brick home. They flat out indicated "I've been here to sell every house in this community, & we have NEVER had a three-sided brick home sold here". (This would've been the last of 3-4 to close out the community). As it stands, not 1,000 feet from the office, there is a 4-sided brick. I had to go to another community to walk through my house's floor plan. Guess what that new community was filled with? Three sided brick homes, including ones for my floor plan. I was also told that I couldn't get French Doors. Guess what was on the home in the other community that I visited? French Doors. Guess what is on several homes in my community? French Doors. They love to tell you that they don't do custom homes. I can GREATLY understand that to a degree, but small efforts should not be out of the question. I nonchalantly asked for a couple of electrical outlets to used a box for one unit rather than 2. They refused because "we don't do custom homes". I guess that custom 10 foot French Door on the home behind mine was installed by elves. They wouldn't even move my shelving up 8 inches so that I could easily install a second shelf because "we don't do custom homes" (even though you can pay for the second shelf option, thus necessitating the rise of the first shelf) & because "we don't have faith that they can put it in the right spot for you". They refuse to put the soap inlet on the wall of my Master shower because "we can't put an inlet on an "outer wall", yet somehow an inlet twice as deep into the wall to deal with the dryer was installed on an outer wall on the opposite side of the house. I'm not a person who just blindly accepts the answer "just because" to an inquiry. They literally tried to legally strong arm me because I kept asking that all answers be explained in detailed & that "just because" was not an acceptable answer. In addition, they legally threatened me (I have the paperwork to prove it) because they didn't want me asking questions of the project manager of our house. My crime? We'd visit the new construction once a week & each week, I'd have 2-3 questions that I felt needed answering, and I found the response "just because" to be unsatisfactory. They also refused to install a drain which I was willing to pay cash for (an item on their list that they were willing to do, so it wasn't considered a "custom job") This drain was to be in the flooring of the laundry room upstairs and allow overflow to drain out rather than seep into the walls. Even after they acknowledged that they were now opening themselves up for liability of water damage for their refusal, they still legally strong armed me regarding this issue. This is NOT the way to treat customers. The walk-through was done by a gent who was as dismissive as all could be. Every concern that I brought up (and all valid ones) was summarily dismissed or shrugged off. I couldn't even use my microwave for the first 4 months. The bulk of it was electrical issues that was "fixed" by downgrading my electrical work to be BELOW code. Come to find out that this had been done on several homes in the community. I was not going to accept that (because if nothing else, insurance would not pay for any electrical fires since the home was not up to code). It took quite a bit for them to finally remedy the situation. In the process, the electrical sub-contractor they used (La Flamme) stated that he was not going to honor any warranty for the work that he had done on the home. Now comes another issue: They refuse to fix my flooring that bounces like a California quake just 9 months old. Even LAUGHING causes my flooring to shake the room. Watch these videos. One shows how items on my desk shakes. The other is the same instance & shows that I'm not affecting items in any way, other than laughing. Numerous attempts to deal with them & they say it's "normal" https://twitter.com/WilliamWaits5/status/1299495556260286469?s=20 https://twitter.com/WilliamWaits5/status/1299495460470697986?s=20 read more

I owned an EA Home and loved my home. We hated to sell it. The quality and attention to detail was important to us. We recommend this builder. read more

I wish there was a "zero" star rating. Our neighborhood in Cumming had to deal with EAH. When it comes to dealing with existing homeowners, they ignore you and the neighborhood maintenance. Now they are selling their last homes in our neighborhood and we are going to be stuck with the maintenance costs to fix everything they've neglected. BEWARE! As far as home quality, they look okay, but they go by minimum code using hispanic workers. Don't expect high quality. I have neighbors who have been in their homes just over a year and are already replacing cabinet doors, cheap laminated floors and ceilings/walls that are not aligned. read more

Edward Andrews builds a quality product, BUT unfortunately the experience after closing is awful. I am in The Swift townhome community near Grant Park. The community & homeowners are great but Edward Andrews refuses to turn over the HOA for another couple years as he continues to build more phases (even though his sales team told everyone it would be turned over early 2019). And, he has contracted a property management company that is 100% ineffective, which does not follow through on any issues and/or concerns here at the community. read more

Our community recently had interaction with this developer, seeking to find common ground on a potential new residential development near ours. Multiple neighborhoods expressed concern over the multi-family, high-density plan vs. the low density of established neighborhoods on the same street. There were numerous meetings held with concerned residents and EAH's CEO and their lawyer. Current residentswho attended the meetings found them to be condescending, arrogant and not amenable to concerns expressed about the impact of the proposed development on traffic, schools, and particularly sewage and runoff. Ultimately, after strong community-led participation, this was voted down by the Roswell City Council. This post in no way should impugn the quality of any homes potentially built by this developer, as that was not an issue. The issue was their unwillingness to build homes that align and/or enhance the value of the other communities (as perceived by current communities), rather than detract from it and have potential negative impact on public utility infrastructure. Perhaps other concerned communities will benefit from this experience: hopefully EAH may be more open minded to input from affected residents rather than threatening lawsuits against the city council. My understanding is that they did try to have an "11th hour" revision to review with the current neighborhoods, but after numerous weeks of trying to find common ground, it was too little, too late. read more

We bought a One million dollar home from Edward Andrews Home and it turned out to be a big mistake. This is one of the worst builders in the Atlanta Area. They never honor their warranty, building material and craftsmanship is sub par. When we moved-in in our house,my basement got flooded and we had to call warranty to fix it. Then our hardwood floor started Cupping within a month of us moving in, in our home, but warranty department at EA homes declined and denied to fix our hardwood floor and blamed us, the owner for their shoddy work, saying me and my family lives in sub human condition and we damaged the hardwood floor by not maintaining the educate living condition. I also provided them the past electric bill but they ignored it. We don't live in sub human condition and maintained our home at good temperature. Basically humiliating me and my family through this process. Now we have to get involved in a legal battle with them. Our property is located in Spalding Woods neighborhood in sandy springs, Please save yourself from throwing away your hard-earned money and shop around for a home with better builder. read more

My review is on their customer service and sales process, not the final product. So far they have been extremely lacking in response and service. Refusing meetings, ignoring simple request for answers and delaying the construction process because they would not meet to settle questions, then things go wrong and they have to start from scratch. Our sales person has to react versus being proactive because of his poor organizational skills and inability to own up to mistakes. I have tons of evidence and emails to this point. I would suggest them for their value, just get everything in writing first. So be aware, they are a very young company, lean on customer service and need some help to get to the next level. read more

Edward Andrews is a terrible builder to work with and I would not recommend any one to use this builder. Their customer service, quality of work, and follow to repair items under the home warranty is terrible. Buyers beware. read more