Do not visit Dr .Rakesh Marwaha officethe receptionist is very difficult to communicate with and…read morethe nurses are not skilled at their jobs...all I wanted was a dr note to get allowed to do a test done at quest diagnostics and after paying them 350$ I still haven't gotten the test I really wanted done...I attempted to talk wit them and after being put on hold I'm still having trouble dealing with them ...

I was trying to get a colon exam completed but the medicine they gave me caused an allergic…read morereaction, so being proactive, I called. I was told that I could not attend my appointment and had to go to urgent care to get cleared first. Therefore, now I may not even be able to get seen and spend extra money out of pocket in addition to their fees. This is extremely inconvenient. However, after my visit, I recommend on customer service and thoroughness. Dr. Seth was great as well as Leslie and other staff that I met. My exam was very thorough, everything was clearly explained and a packet of information was given to me to let me know the nex steps. That I appreciated.

Finally getting relief from my GI issues. I always feel comfortable with the Doctors and staff with…read morethe personal attention they provide.

Intensive Care was of the highest quality and the treatment of my sister during her heart surgery…read morewas very intense and personable. I highly reccomend this hospital.

From the owner: At The Forefront of Medicine…read more 43 locations throughout Chicagoland!At the Forefront of Medicine Since 1927The University of Chicago Medicine, with a history dating to 1927, is a not-for-profit academic medical health system based on the campus of the University of Chicago in Hyde Park, and with hospitals, outpatient clinics and physician practices throughout Chicago and its suburbs. UChicago Medicine unites five organizations to fulfill its tripartite mission of medical education, research and patient care: Pritzker School of Medicine, Biological Sciences Division, Medical Center, Community Health and Hospital Division, and UChicago Medicine Physicians.

This place saved my life. I was there on a short 7 day stay. I saw my psychiatrist multiple times,…read moreI had multiple daily group sessions, books provided, multiple tv rooms, puzzles, coloring pages, cards, board games, snacks, drinks, meal ordering (for those not allowed off unit), cafeteria, outdoor activities time. The staff were always friendly. They had plenty of phones for patients to make calls. It was clean. I always felt safe. The bedrooms had their own bathrooms and were 2 people to a room. They also set me up with further help after leaving. I cannot say enough good things about this place.

I was extremely sick w/ a virus & a little unsure of my life due to ongoing abuse done unto me. I…read morewent to Linden Oaks Medical Center, they sent me to the ER. They refuse to give me the 1 medication that gives me the will power to live. Then, a woman starts praying at my door. A complete violation of my privacy bc 1 of my afflictions is agoraphobia. Then, Amanda came. I ask her for a pillow. She wouldn't give one to me. I can't sleep on my arm as I was "staying overnight", they told me. She said, "why? Are U going to eat it?" So, I start screaming for a pillow. I dump out my ice & throw a plastic cup, that flew up in the air & falls to the floor in front of me, at her. She dodged out of the way like I'd hit her w/ a bullet. Everyone started screaming. They put me in restraints for it. I've been abused my entire life. These people hog tie me cutting circulation off of all 4 extremities. Then, slip me a Mickey if that equates to a team of 6 stabbing U in UR arm & top of the shoulder as hard as they possibly can. I have an extremely high tolerance. They left me tied up for hours. Considering the amount of PTSD that I have from things exactly like that & what I had went through w/ my husband the previous days? I, then, in the morning ask if I can go? Shattered; Broken. Assaulted. The first time I came here ? They dosed me w/ lithium that I'm highly allergic to & put me in a coma. I was literally scared out of my mind. FF to the next day when I take their $1200 trolley ride back 2 Linden Oaks from the ER. They strip search me. John, Isabel & Jamie are absolutely amazing & will help U w/ anything. John is the most selfless person I've met. He does the majority of work for who ever he is w/. All 3 genuinely care for ur mental & physical health. Isabel made me aware my A1C is at a 7.2, she works hard so that all are taken care of. Isabel & Jamie carry the team of nurses as the rest just sit there. When I asked Jamie about the A1C, she made sure I had a print out of my blood work. She taught me how to properly take my meds. Isabel made sure my blood sugar was checked promptly & none of the other nurses did that at all! Joseph & Alan also work, selflessly, & they aren't nurses. Samantha, the therapist, is a joke! James L. is a tall bald nurse w/ ironic facial hair & holier than thou attitude. James purposely says things to confuse U. He says contradicting things. Tells U that "you'll get UR meds in 20" when lunch time is scheduled in 20 minutes. He is so unhelpful!He can usually be found in a Pow Wow of about 4/6 people talking abt their "dating experiences" or telling stories w/ all of them. Even when UR standing right in front of him. Once? I approached him for scheduled meds & at the counter listening to his stories that have no end. He wrapped it up w/ talking about one of his friends that kept crapping himself saying, "in all of his "****-loving glory" & someone pointed to me. Otherwise? He'd have gone on w/ his co-workers, BSing. That's his favorite thing to do. So, he turns around & looks me directly in the eyes. Stands up & walks away. I ask his Pow Wow Group, "why he would do that?" John said, "It's just his personality". Another woman replied, "maybe he had to poop after telling that story", which turned out to be correct. Once? When I ask James, "When will I get my meds?" He replies, "U will get UR meds when I give them to U". He speaks in riddle & rhymes. He is definitely not a good nurse. The only time that I approached him was as a last resort. He hates me & didn't hide it. Once? When I said "or" instead of "&"? He used it to respond to me w/ a riddle. The things that he says & does R not ok while dealing w/ mental health. When U go to the psych ward, they always treat U like U R responsible for being unsure of UR life. They teach U coping skills & grounding techniques. They never explore the pain of the situation UR in might be anyone else's fault. Someone U can't escape? Someone UR bound to? They presume the worst & strip search U on the way in but not on the way out. These R Liabilities. NO FLU/COVID VACCINES!

Literally still here in the parking lot waiting to pick up a patient they told me would be ready…read morethirty minutes ago. I have an infant in the car and it's hot outside so I can't shut it off. Their scheduling people REALLY need to work on being more accurate with timing.

Understaffed, rushed, constant scheduling changes and honestly they do not care if you come back or…read morenot. Cheryl the office manager is the only decent person there.

You can't get any better than Duly Health and Care. Every step of the way was pleasant calming and…read moreprofessional. Excellent place.

I called and got an appointment with gastrointestinal dept at 2:00 on the day I called.read more

Thankyou Danielle DeBoer for our visit this week.. you were professional, knowledgeable and…read morecaring. You listened to me and answered my questions in a kind manner. I am so thankful that I have You and your team helping me.

I Visited Dr. Wahid on September 4th. 2026. She prescribed a medication for toenail fungus called…read moreCiclopirox. I explained to her that I was highly sensitive to strong odors, they get into my lungs and mouth. She said this medication would not have an odor. I picked it up at a cost of $20.50. I tried it and the odor of strong lacquer started affecting my lungs and the taste was in my mouth. I sent her a message and told her what happened. I also told her I would not be coming back to see her and that I would like to be reimbursed for my prescription. She said she understood that I would not want to return. She displayed very little concern for her terrible mistake. I was told to contact Duly health and care billing dept. I sent a message to billing and waited a week and no reply. So, I called there to speak to one of their representatives who proceeded to talk over me and never let me finish a sentence and became very argumentative. He said the Doctor did nothing wrong and no payment would be issued to me. Now that's real concern for a patient.

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

I'm really sad to be writing this review and angry. I have been at patient at Duly (or under other…read morenames with different ownership) since I was a little kid. I am now 52. My mom went there until she died last year. My dad is a current cancer patient. I go with him to some of his appointments, and as mentioned, I have gone to many of my own. My dad and I are always kind and patient. Last July I went to the Rickert Duly Lab location to get some lab work done. This lab work was from an outside provider. I was not told that Duly had changed external labs (from Lab Corps to Quest). So I was completely unaware that I should verify my insurance with a new lab. So I was surprised to receive a bill of over $900. What has followed has been months of phone calls, trying to understand what happened. I have been transferred from person to another, each person telling me that someone else needed to help me. It sounded like people were reading from scripts. There was no listening, no empathy, no "oh gosh! That sounds really frustrating!". Just monotone scripts or sometimes people talked over me. When I called the following departments, people talked over me: the billing department - multiple times Customer patient experience The worst was when I spoke to the supervisor of the Labs. I don't know her name, but her number is 630-420-3482. She talked over me, was defensive, and showed no empathy for my situation. She told me that signs were posted "everywhere" (with voice raised and irritated). She said the signs say that they send to an outside lab. I gently suggested that it would be nice if the sign said something about how because it is a new lab, one should verify with your insurance. She talked over me over and over again, showed no empathy, and acted as if I were being rude. I do confess that at the end of the call I was rude. I said something along the lines of "Ok, I get it. After months and months of calls, I see that no one is going to help me or apologize. " An apology and some empathy would have gone so far with me. I am an elementary school teacher. At my job , I am expected to smile and show empathy all day. Validating another person's experience is something we teach our kindergartners. I can't believe this is the same medical system that my family has gone to for years. It felt like I didn't matter. Like I was annoyance. Like I was someone who should know better. I am guessing nothing will come from this review, but I hope something does. I hope the departments I spoke to and the supervisor I talked to are made aware. That's just not how you treat people - well, at least it didn't used to be. I worked customer service in the Naperville area for many, many years making minimum wage. Kindness and politeness were always expected.

This is the emergency unit of the hospital. they are pretty quick to check you in and the hospital…read morecrew is good at getting you in and out. If you go first thing in the morning the waiting is not that bad.