While the thought of needing an oral surgeon for wisdom teeth extraction is not at the top of my…read more"wish list", this office and the surgeons are top-notch! The front staff is more than kind, the instructions and follow-up post surgery are more than adequate and easy to follow. I was extremely nervous for my child's wisdom teeth extraction, but the surgery went extremely well. They understood my child's medical needs and gave them exactly what they needed. They followed up by email and phone calls to make sure everything was OK. Thank you for making a kinda unpleasant surgery comfortable!

I have had the most amazing experience with this practice! Dr. German and staff took very good care…read moreof me from the initial consultation to the procedure itself and the follow up. I highly recommend them.

My family has been going to Carol (and now Morgan, as well) for a dozen years…read more Good, quality dental care. She doesn't upsell anything and WHAT a memory. She sees us twice a year and remembers stuff we told her years ago. Also, she is really funny.

I loved my first visit with Dr Carol. I typically dread dentist visits, having had very bad…read moreexperiences. She is wonderful, relaxed, and makes the patient feel relaxed too. And did I mention how knowledgeable she is as well? But doesn't push unnecessary treatments. She has a patient for life.

I want to share my frustrating experience with Columbia Oral and Facial Surgery Center. While the…read moredoctors are good, my experience with the office has been disappointing. I'm okay with paying in advance and understand that initial estimates may be off, but I'm now owed over $1,700--a sum I've been waiting on for months. I can appreciate that estimates might not always be accurate, but this delay has gone on for too long. Initially, the office informed me that they were waiting for my insurance claim to process. After several months without updates, I reached out to my insurance company, only to find out they approved and issued payment back in July, just a few days after my son's surgery. My insurance confirmed my out-of-pocket responsibility and provided an Explanation of Benefits (EOB) to support this. After my insurance company intervened and conducted an investigation, they acknowledged our overpayment, but getting the refund back has turned into a frustrating, never-ending battle. Despite acknowledging the amount owed, the office continues to delay my refund, offering little clarity on the situation. When I contacted the front desk, I learned that checks are handled by their Human Resources department, which only adds to the confusion. My wife and I have been patiently waiting and have called several times just to find out the status of our refund, but the receptionist often doesn't answer when she recognizes our number. We even visited the office in person, only to be told to wait another 2-3 weeks for HR to process the refund. Now, after patiently waiting another 3 weeks, we are still left in the dark. Yesterday, I called the office again and was met with surprise at my inquiry. The front desk claimed I should receive my check this week but couldn't provide any information about when the check was issued, sent, or anything related to my refund. When I asked for the name of the HR contact responsible for processing the refund, I received a name but no clear answers. I requested a callback with an update, and the receptionist assured me I would hear back. Yet here I am, still waiting. I tried calling again for an update, but no one is answering or returning my voicemail messages. This has been a frustrating experience, and I hope to find a resolution soon. If anyone has faced a similar situation or has advice, please share! #CustomerService #Frustrated #HealthCareExperience

Came here last week to get my wisdom teeth removed. I'm a little late at 30 years old to have them…read moreextracted but I've never had any problems or pains with my wisdom teeth so I've never thought about taking them out until I started feeling some irritation behind one of my bottom molars and noticed a wisdom tooth that had emerged. The staff were extremely friendly and were very welcoming. Dr. Wu himself was very honest, knowledgeable and informative on what needed to be done, what the process was going to be like, post-operation procedures and generally just made me feel more comfortable about the whole thing because let's be honest, everyone feels nervous about getting their wisdom teeth removed because of all the horror stories. The whole operation itself felt super quick and easy. I mean I was knocked out the whole time because of the sedation but the whole thing felt like it took 15-20 minutes. And the good thing afterwards? I felt no pain at all. Throughout the next few days of recovery I was in no pain whatsoever. The only negative effect was the obvious swelling and soft diet you'll have to be on for a couple of days. If you need a good oral surgeon I would definitely recommend Dr. Wu!

No professionalism at all. They ground down my wisdom tooth without any real reason, and now I have…read moreto get it removed. Completely money-driven practice.

Dr. Desai / Ben have been my dentist/hygienist for almost a decade respectively. Each visit is…read morealways comfortable and pain free.

Excellent care for two prior root canals done. Will always call on this dentist for any future…read moredental services he provides.

Dr. Waxman too very good care of my teeth while I was a patient…read moreduring the spring of 2012. It meant a lot to me to find a specialist who was so caring, efficient and had a great staff. As a young, single woman, the procedures that I had were expensive, even with insurance, and I was glad that his office offered to let me split payments and work out arrangements. I even wrote this glowing review of your office on Yelp: "...after visiting his office a total of five or six times for follow ups, I can say that it's one of the best. Dr. Waxman is very nice and very gentle and very willing to explain things and make sure that you are not in pain..." I held his office in high esteem and, before January 2014, would have said that Ms. Laura Gonzales was a big part of why his office works so well. Laura was the person I interacted with the most to schedule appointments, make payments and discuss bills. She was always professional and even friendly. Until Monday, Jan. 6, 2014, when I had a very unpleasant phone exchange with an obviously exasperated Gonzales. She was rude from the get-go, telling me that I needed to pay approximately $122 immediately. I wasn't aware that I had a remaining balance, since I'd already paid the office so much while the procedures were being done and sending a couple of checks after the fact. (Another reviewer that Yelp "didn't recommend" had a similar experience with this office.) Gonzales was short with me when I asked if I could settle the bill for less, since I had been out of work for months. (Other providers have been willing to do this.) She offered to take off $22. I tried to negotiate more, asking her if she would accept 50 percent of the balance, and she snapped, huffed, cut me off, raised her voice and did everything but call me names. In short, she was rude. Very rude. She was nasty. She belittled. She was snarky. She threatened to send the bill to collections when I tried to explain that I couldn't pay $100 immediately. I asked to speak to someone else and she refused. Eventually, she hung up in my face. I called back and again asked to speak to someone else and she spit out, "I don't know what else you expect me to say!" I'm sure Gonzales has worked for this office for a while and that she was normally competent at her job. Before that phone conversation, I would have said that she was an asset to your office. I don't know if Gonzales was having a bad day, or if something was going on outside of the office, but $100 should never make a person act as rudely to another person as she was to me that day. I'm not arguing that I didn't owe money, or that I shouldn't be expected to pay the money. (I settled the balance over the next 4 months.) I'm arguing that the manner in which the money was collected was unnecessarily harsh, rude and dehumanizing.

If you need to get your teeth or tooth extracted with no pain, this is your place. I've read so…read moremany horrible reviews on oral surgeons including the one that was referred to me by my dentist. I wanted to come in ASAP but Dr. Johnson was about 2 1/2 weeks booked out. In the meantime I received a health screening email that had to be completed before the appointment. When I made the appointment I was told it was a consultation however when I arrived I was advised they will complete the surgery that day. I was a ball of nerves to say the least and I was hungry. Before the surgery the doctor introduces himself, he asks if you have any questions, and he goes over the process in detail. I did not need laughing gas, he numbed me very well, and I did not feel a thing. I listened to my music, about an hour or so I was done. The entire was amazing, parking was great, and the office looked clean. As soon as I got there he was ready so I did not have to wait. 5/5 experience and I would recommend him! Thank you Dr. Johnson and staff for the best oral surgery experience ever.

Doctor Johnson did a great job removing my wisdom teeth. It was a quick and easy procedure using…read moreanesthesia to put me to sleep. The staff there is also very friendly and helpful. I'd definitely recommend him to whoever needs oral work done. He's good to go!

I am happy to write a very positive review for David Bastacky DDS. My daughter just had 4 impacted…read morewisdom teeth excised. When it is your kid, parents are always nervous. I thought the staff was friendly (front and back). Dr Bastacky has a very calm and friendly manner. He spoke directly to my daughter and explained the procedure, why it is being done, and the post-op care. He answered all of our questions. The procedure went fine. The staff was very reassuring afterwards re-explaining the post-op care (also in writing). They called later that day to see how she was doing. A word to the wise, they (and you) will know the out of pocket expense (copay, deductible), so expect to pay it up front before the procedure/visit. My calculations were very close to their estimate so it was not a problem. I knew I would owe the balance.

A joke of an office. Lack of professionalism, organization and comprehension in general. Seems like…read morethe doctor doesn't even want to be there most days. And the front staff.... The reviews speak for themselves

My husband needed a wisdom tooth extraction, and they clearly explained the pricing beforehand to…read moremake sure it worked for us before moving forward. Dr. Baronas is attentive, caring, and never makes you feel judged about your dental situation. The work is thorough and affordable, and the front desk staff are amazing. Props for fitting us in the same week! I'll definitely be making this my regular dentist!

Amazing office. Wonderful people, expert dentistry. They really know how to treat patients well!…read moreHighly recommend!

This is our go-to dentist office. We love the staff, how clean it is, how punctual their dental…read morehygienists and dentists are, and the ease of parking. Right off 29 North, it is a quick drive at a convenient location. They are kind, caring, competent, and honest. Highly recommended!

Qualiy care, clean environment, awsome dental care! Best dental office I have ever gone to. I…read moretravel from Florida to go here!