Business Account - Canine Health Care - Fast Setup - Easy in and Out - Friendly…read more I needed to open a business account for a canine health care company I direct, Universal Canine Health Care Company. We find Camp Verde vet visits for canine residents. We have a lot of accounts but no easy free means of depositing cash so this was a good solution, and will be used for more in the future. The representative was kind, helpful, honest, and didn't try to burden me with a bunch of decisions that were good or bad for me as a customer. Once we identified what I needed, she gathered necessary info, and we completed account opening. I'm from California, so I was expecting to give a dissertation for each product feature I would decline. Thanks NBAZ.

Absolutely the most personable and kind customer service. Friendly, helpful, prompt. On several…read moreoccasions we have needed them for more than just basic teller services and they totally pulled through for us!

Yes, yes, yes! Traci is fabulous! Helped me with a reverse mortgage. I initially called 2 other…read morecompanies, one never called me back. The other started the process and then never followed up or responded to my calls or emails‍ I called frontier and Traci immediately picked up the phone. Her follow through and assistance is the service that I expect! Do yourself a favor, call her!

In the time that has passed, they have threatened to raise our payments and interest rate unless we…read moresign a a power of attorney. They also keep instructing us to "contact your dealer" even though the loan was a refinance. They send us a letter requesting documents which I mail back immediately along with a letter clarifying our position. A week later, corporate emails us saying they received our letter and apologized for the confusion, which was nice. But that very same day we open our mail and find another letter threatening us with a rate and payment increase because they've not received the documents "despite repeated outreach." That's false. We responded to the only letter they sent. It literally said "First notice..." It's clear nobody here knows what's going on. But when their money's on the line, they'll threaten you, blame you, and bury you in their internal mess even when you did exactly what they asked. In the beginning, they even asked to pay for their paperwork. It was only after I refused that they "agreed to waive the fee." Just be careful. If your loan involves a title, get ready for a mess. Oh and these letters? All attached here so it's not just my word.

We are very grateful to this branch for helping us after a security breach on an account that was…read morelinked to all of our OneAZ Credit Union accounts. While we were in the midst of escrow, we had a fraud alert and everyone could not have been more helpful, from the teller, Amanda, to the walk in banker, Krystn, and the branch manager, Ryan who waived any cashier's checks fees for us. Krystn was so efficient and reassigned all of our account numbers, issued new bank cards and answered all of our concerns in a timely manner. It is a pleasure to work with an institution where one feels there is genuine concern. We feel like we are valued customers not just another account as we have been at past financial institutions. A+ rating all the way. We have visited five branches in the short time we have lived in Arizona. They have all been personable and welcoming.

I was trying to cash payments sent to me by moneygram and cvs wasted over a day of my time refusing…read moreto pay simply because they didn't want to take cash out of their safe. I tried ACE and got my money in minutes. The Staff, Manager Michael and CSR Laura were great unlike some rude CVS clerks. The premises is very clean, well organized and staff communicate well and respectfully with clients. Highly recommended.

3 2 1…read more4.8 (75) Reviews Allmanager 4 professional 4 questions 3 smile 3 Sort by Most relevant Newest Highest Lowest Erin Regan 8 reviews 52 minutes ago NEW Dealing with Skyler made Cash Ace Express somewhere I will never go again. I borrowed a small loan from Cash Ace Express and even though they are not supposed to call your workplace unless you are late for a payment, Skyler called my ... More Hilda Trentelman 1 review 2 weeks ago NEW Lele A Aronda (store # 1272) helped me with my account, she was patient, knowledgeable and resolved my issue quickly. I appreciate people like her. ACE Cash Express (Owner) a week ago Hi Hilda, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we're happy to hear that we achieved that with you! Please visit us at 989 S Main St Ste B again soon - we're here to help! Sarada Armenta 1 review 3 months ago Leles' expertise, knowledge, and excellent Customer Service that she provides is exactly what everyone expects and should experience when they enter a Financial Service Business.. or any business at that. ... More 1 ACE Cash Express (Owner) 3 months ago At ACE, we work hard to make things easy for our consumers, and we're happy to hear that you were pleased with our service. Thank you for being a loyal consumer, Sari. Come back and visit our ACE store at 989 S Main St Ste B soon! Daniel Chavez 1 review 3 months ago Ive had to take out a couple small loans and the few times I have been here LeLe has always helped me. She is quick knowledgeable and is always professional. Thanks Lele and Ace 1 ACE Cash Express (Owner) 3 months ago Thanks so much for taking the time to leave us this terrific review, Daniel! This is the feedback that we love to hear. Please come back to visit our associates at 989 S Main St Ste B soon! Erin Regan 8 reviews 52 minutes ago NEW Dealing with Skyler made Cash Ace Express somewhere I will never go again. I borrowed a small loan from Cash Ace Express and even though they are not supposed to call your workplace unless you are late for a payment, Skyler called my workplace and left a message with our office manager that i had a loan due the next day. She is only allowed to call my cell phone. She completely violated my privacy and all she had in response was a snotty lie and deny attitude. Her manager, Lela, was appalled at her unprofessional behavior and her lack of respect for customers and company policy and apologized for Skyler's rudeness but i won't ever go here again. Skyler also left 3 reminder messages on my phone, which she said was her job.....her manager told me she was only allowed to call once. Money Mart in Flag has way less paperwork and after the first visit you can borrow over the phone and pay back over the phone....definitely worth skipping the Skyler experience.

My experience: poor customer service. Very high insurance costs and you have to buy the ridiculous…read more'membership ' whether you want it or not.

John is a very attentive agent, very knowledgeable.read more

They gave me a chance and refinanced my car loan, making my payments affordable. I have never…read moreexperienced better customer service from ANY establishment. Kay is a true asset. Hold onto her. So personable yet professional. Thank CUW

20 years as a member with Credit Union West. Have used a few different branches as I moved around…read moreAZ. Past 5 years doing business at the Cottonwood branch. Always happy with how friendly and helpful they are with needs large or small. Thanks Daisy and Amber for your help today. Robert B.