I first contacted Leslie via email to ask questions around her services. I had various pieces of…read morejewelry from my grandmother's estate and no idea if anything had any real value. Prior to contacting Leslie, I had great angst of this whole appraisal/sale of items process. I didn't want to feel foolish or be taken advantage of in any way. I had heard how you do not always get the true value of items if you go to a jeweler who then purchases these items. Leslie was very quick to reply to my email and honest around her fees. We scheduled an appt. and I brought my various items to her office for the consultation appt. During our appt, Leslie was very respectful of all of the pieces. She tests items and uses her microscope with you in the room. I felt like she was very thorough, and any questionable items, she agreed to test further. She was always respectful- even when items were not authetic gems or gold. The items we did agree she would liquidate, she logged for insurance and then gave them approximate values. Once the items were sold, Leslie promptly called me to inform me of the amount of the sale. There were a few pieces of jewelry I had left with her for appraisal-- well, as it turns out, they really weren"t anything requiring insurance, and she was very honest about not going through an entire appraisal process as this would have cost me money. I felt she was very, very honest and I appreciated her placing my needs first. I would highly recommend Leslie George of NE Gem lab.

Leslie is smart, friendly and has a great deal of integrity. She went above & beyond to help me. I…read morerecommend her highly.

Absolute;y Fabulous! Very professional, knowledgeable, friendly. Exceeded my expectations. Would…read morehighly recommend to anyone!

Absolutely very honest and knowledgeable staff, very educational and insights .Great attention to…read moredetail with superior experience and explanation. Open my eyes to all the unknowns and fine print that most just brush off and leave to consumer by time its too late. Learned a lot and absolutely wish every proffesional took the lead from this firm who go above and beyond to define everything and understandable. Left with solid convictions and not a pile or even more questions

I got a chance to speak to Adam about some questions I had about appraising a house…read more He shared his thoughts and answered all my questions, for free. It was great to speak with him. He knows his stuff and is generous enough to share his valuable knowledge. Highly recommend him and his business.

Adam of Aladdin Appraisal helped me solve some difficult real estate issues. I could not have been…read moremore happy with the service. He is an expert in his field, thoughtful, responsive, and professional! Very impressive

I was working with Rusty on a home appraisal in a divorce case in Somerville MA and he did a…read morefantastic job! He was very knowledgeable and meticulous in his approach, he was paying attention to every small detail, ensuring nothing had been overlooked. He came highly recommended to me and I can recommend him 1000%!

Rusty is great! I was really impressed at how much time he spent on every detail of the property…read more If you're like me, the type who likes to be the most informed buyer (or seller), Rusty is your guy. He has a lot of training and certifications, has served as an expert witness in property valuations in federal court so his experience was particularly helpful to me as the buyer, trying to understand and counter the deficiencies in the seller's appraisal report. For example, Rusty saved me thousands off the price and my future condo fees by discovering the sq ft of living space was off by more than 200 sq ft - as advertised and listed in the condo docs - a huge savings for a 1050 sq ft condo! His market insight was also grounding when it came to understanding the true value of various aspects of my potential purchase in a hot north shore MA market. I feel much more informed about my purchase and the 25 page report complete with photos of what is being described in the text stood up well at the negotiating table with the seller. The report has beyond helpful to us as first time buyers. I would have gladly paid 3x for Rusty's insights and report. I would use him again and have already recommended him to friends and colleagues.

I had Jeff do a home appraisal at my home. I needed the appraisal from a couple of years back, due…read moreto me being remiss in doing so. I can truly say Jeff is the most wonderful, sincere appraiser you will ever deal with. He listens to what is needed, does his work and then follows up to make sure it is exactly what was needed. He definitely goes above and beyond for his clients. You would be doing yourself a great service if you utilize his expertise and guidance for your appraisal. I highly recommend Jeff for all your appraisal needs Deb Banks Boston, MA

We were extremely satisfied with our results using Jeff Pennini Appraisals! He was very friendly…read moreand took the time to answer all of our questions and concerns. His services were affordable and shown with a quick turn around time. We would highly recommend his services to all our family & friends! Thanks Again! - The Gomes Family

I attended a local educational appraisal library event where I brought in jewelry for Rick Keller…read moreto appraise. His knowledge and professionalism led me to work with Rick to sell a family member's Rolex Datejust and Topaz ring. I handed the watch over to Rick, who has found a good home for it. He kept me in the loop all the time. I look forward to working with Rick again, confident that his professionalism and clear communication will make future projects smooth and successful. Richard

I just had my antique trellis table refinished by Ron. It is stunning. He gave my table a…read moreshimmering, subtle shine!! Great job! Ron was helpful with refinishing information and even delivered the finished table to my house. I highly recommend his services, his experience shines through, thank you Ron! Joyce C.

Ron has done excellent work for me on both antiques and contemporary furniture. He was very helpful…read morewhen I needed a dining room chair done in a hurry for Christmas dinner, came to my house, picked up the chair, and had it ready for us in time for the holidays.

I had a watch battery installed here years ago and it failed very prematurely. I returned to have…read moreit replaced and while I admittedly did not have a receipt it is because owner pocketed the $20 cash I had paid him and didn't give me one. Most jewelers date their batteries with a marker and I believe he had as well, but he denied having done the replacement and refused to replace it. For the $1.00 or so, not more it had cost him, since he already had the watch open, the smart thing with respect to customer good will would have been to just put in a new one. But he wasn't smart enough to do that. However he is very shrewd and I think, dishonest. With respect to his incessant TV ads to sell you gold and Rolex watches there for cash, I would suggest you get other quotes on your gold/Rolex before going to Marquis Jewelers!

We needed a repair of an item and found this place was an authorized dealer to do so. You have to…read morebe buzzed in before entering, which was fine. However it was busy each time I was here, and this was my first time exploring this place. I had to wait several minutes before anyone asked if I needed help. Then the conversation was very different than what I had on the phone with them. We recently bought an engagement ring and other items elsewhere, and have spent likely thousands. We can be great customers, but no one wanted to help me, and when they did notice me it was such an uncomfortable experience. I believe the sales ladies were trying to be nice, but the space in the store is very narrow and crowded, and awkward. I was never asked my name, or any other information. They were very apologetic the entire time. I did drop off the item, but after retalking about it and seeing the other reviews, I went back for the item because It was an uncomfortable experience and I was worried something would happen to a family jewelry item. I would definitely read the reviews, as their experience is similar to mine as someone coming in for an item repair. They were more interested in people buying items right away, and did not seem interested in me or my needs as a brand new customer.