The staff were very welcoming and helpful despite it feeling like an upscale store/I didn't belong…read morelol I went to have a watch band replaced and jewelry fixed. Items were handled with care and fair pricing was done upfront. Also the place smells amazing- I know it's random but it added to the experience.

Truly AMAZING customer service! My husband and I purchased a gift for our daughter and our…read moreexperience was outstanding. All of the staff including the owner introduced themselves and truly cared about our experience. We didn't feel pressured to buy and we were so impressed that we not only purchased her gift, I returned back to the store with jewelry that needed repair but I had held off since I was nervous leaving it at a jewelers. After talking with the staff and seeing their commitment to their customers I didn't hesitate. They are a family owned business with a long history which they are very proud of (deservedly so!). I highly recommend!

I first contacted Leslie via email to ask questions around her services. I had various pieces of…read morejewelry from my grandmother's estate and no idea if anything had any real value. Prior to contacting Leslie, I had great angst of this whole appraisal/sale of items process. I didn't want to feel foolish or be taken advantage of in any way. I had heard how you do not always get the true value of items if you go to a jeweler who then purchases these items. Leslie was very quick to reply to my email and honest around her fees. We scheduled an appt. and I brought my various items to her office for the consultation appt. During our appt, Leslie was very respectful of all of the pieces. She tests items and uses her microscope with you in the room. I felt like she was very thorough, and any questionable items, she agreed to test further. She was always respectful- even when items were not authetic gems or gold. The items we did agree she would liquidate, she logged for insurance and then gave them approximate values. Once the items were sold, Leslie promptly called me to inform me of the amount of the sale. There were a few pieces of jewelry I had left with her for appraisal-- well, as it turns out, they really weren"t anything requiring insurance, and she was very honest about not going through an entire appraisal process as this would have cost me money. I felt she was very, very honest and I appreciated her placing my needs first. I would highly recommend Leslie George of NE Gem lab.

Leslie is smart, friendly and has a great deal of integrity. She went above & beyond to help me. I…read morerecommend her highly.

My husband and I absolutely LOVE this place. Got both of our wedding bands + my engagement ring…read morehere. I get so so many compliments on my ring for its uniqueness, beauty & sparkle. Strongly recommend the plan with the diamond rings since it includes replating and makes the ring feel brand new! Iqbal has a fantastic eye and even gave me a cleaner kit. Located on the 5th floor of the Boston exchange jewelry building off of Washington. We will recommend him to everyone. Even came in with a friend to have his 5 year old ring feeling brand new!!!

This is an overdue review for Iqbal and his family at Khan diamonds! I found Khan Diamonds through…read moreYelp and it was incredibly easy for me to make an appointment for after work. My appointment with Iqbal was one of the most exciting experiences of my life - he not only showed me a wide array of diamonds but educated me on quality as well which I found incredibly helpful. He is a very calm and fair business man and there was never a point in the appointment where I felt pressured. When my now fiancé came in he echoed the same about Iqbal and said that the quality and size of the diamond he was able to purchase was significantly better compared to other vendors he had looked at. I cannot recommend Khan diamonds enough!

Located in a building with a lot of jewelry stores now, I think the picture is an older location…read more Good guy to do businesss with.

I was looking rare coins to give as a present to father. I found Colonial Trading Company, not only…read morethey had a very extensive rare coin collection, they also had an amazing estate jewelry collection of rings, watches and earrings. If you are in Boston, you have to stop by their jewelry store.

i had the wedding ring buying experience of a lifetime here. i came in one night to do some recon…read moreon my own, before my fiance and i went in together. i worked with Connor, who was very down to earth, and respectful of my budget. not only did he not push me toward anything we couldn't afford, he was also very genuine and transparent on how Hannoush was willing to work with us inside our budget. when my fiance and i went in today, i actually went in a completely different direction from the options Connor had shown me previously, but he very patiently listened to my needs, and showed me every ring i wanted to see. we found the winner, and could not be happier. our transaction process was smooth and easy, and Heather the store manager was also very helpful. we felt like they were genuinely interested in us, not just the money we were spending, and we left feeling secure in our purchase. i am so incredibly happy with my ring, and will come back to this particular store for future jewelry purchases. (as an FYI- the appraisal you will need for your insurance policy is actually included in the purchase price, which is amazing. that was a totally unexpected and welcome surprise.)

I am a repeat customer at Piette's. It's a wonderful family owned jeweler who understands the…read moremeaning of great selections, fair prices, and outstanding service. A very accommodating staff who demonstrates a customer first attitude toward each and every person who enters their establishment. I highly recommend. -Rev. Marc Greenwald

I have shopped here for many years. The staff is incredible and knowledgeable on any aspect of…read morejewelry needed. This is a long time owned family business and the customer service is excellent. Highly recommend!

Anderson was able to add an extra diamond to my eternity band essentially adding half a size to the…read moreband. They did this in under a weeks time and for a very reasonable price. I was very happy with their work.

Over the past five years I have gone into Anderson's several times. Purchased beautiful estate gold…read moreearrings as a gift at a reasonabe price. The earrings were buffed, placed in a box and gift-wrapped as if they were the crown jewels. I had my engagement ring resized (up from a 4.5 to a 5) and it was done in a few days for a very reasonable charge. Made an appointment (which they require, max 30 mins) to have some items that I inherited valued (not "appraised" as appraisals require a charge for being verified, as for insurance purposes.) Hoping to repurpose some of the items into a ring. A friend had two rings made by Anderson's that are exquisite, and all done from materials in pieces she inherited. Anderson's really is a local treasure. May they stay around a long time.

My sister in law came in to look at a watch we were in the store for 10 mins. No one asked us if we…read morewanted to be assisted or if we had anything in particular we were looking for. A Caucasian couple came in after us and was greeted right away and asked what they needed help with. For context we're a minority family. We didn't receive any service till my sister in law spoke up in regards of the couple being seen before us. Emma saved the day! She provided fantastic customer service and assisted my sister in law in making a purchase. She was efficient, knowledgeable and very patient. Thank you Emma for turning the situation around.

Their customer service is horrendous…read more I am positively SHOCKED by these good reviews. I've been here 5 different times. Each and every time I've left disappointed or annoyed by the attitude of the staff. The first visit the man who 'helped' me tried to upsell me for wedding bands. I kept saying I wanted simple to accent the engagement ring my husband purchased there. Thank goodness I was with a friend who finally said, loud & firm, "You are not listening! Simple! Simple!" It just seemed greedy. I bought the bands I wanted thanks only to the friend I had with me. Went to get my ring cleaned. The person who 'helped' said in the most condescending tone, with a scowl, "well did you buy it here?" When I said, "Yes, my husband purchased it here" the response was an annoyed look as she took the ring with a sigh. Pushy and rude.