I had a great experience here with Dr. Valencia May. And that's saying something because we're in…read morethe middle of a pandemic and still nothing went wrong. Everyone there, employees and patients alike were following COVID protocols so I felt very safe. They were very very timely and prompt. If anything I was holding THEM up instead of me waiting because of the time it took for me to do the paperwork. The hygienists and Dr. Valencia May were all very friendly and I even found out that I used to know here daughter back in the day All in all, I had a very positive experience and was in and out a lot faster than expected. I was really nervous about because this is my first time going to the big boy dentist (Yes I know I'm two years out from college don't judge me), but everything was great. Strongly recommend!

I was very apprehensive to go to a new dentist. I just moved here and a co-worker recommended Dr…read more May. I called and the staff was very nice and got me in quickly. I had my teeth cleaned by the hygienist and she was very thorough and gentle. Dr. May came to do her check and was very nice and informative on other treatment I need. I will definitely recommend this office to everyone. I had a great experience!

Friendly & efficient staff from the receptionists to dental hygienists. There was new equipment to…read moreperform required procedures and it was all explained clearly every step of the way. I will definitely be a return customer!

Dr. Meadows is the best dentist in Memphis - my family and I have been going to him for more than…read more20 years! They have recently renovated the office, which is in an adorable house on the corner of Highland and Walnut Grove - amazing! (And don't worry about parking, they have a huge lot next door.) The office is very comfortable and I've never dreaded coming here. They definitely beat the scary dentist stereotypes with their friendly staff - especially the hygienists. I actually look forward to talking with them! Dr. Meadow's is like having a neighborhood dentist because he is so personable, except he is very, very good and always doing the most innovative stuff! If you're looking for a new dentist in Memphis, definitely check him out!

The office is located on the second floor in the Park Station Building, providing service for both…read moreadults and children. The lobby and work areas are clean, and the staff is friendly and helpful. Dr. Ginski is very nice and a good listener. He and his staff explain every step of your care whether a routine visit, follow up, or upcoming procedure. Your previous dental work is taken into careful consideration during consultation, and he isn't the type of doctor to recommend or demand an excessive amount of procedures. In addition, the front desk always provides an estimate of services if you're having to do more than a check-up. From a patient's perspective, doctor visits aren't always easy so it is important to have a doctor that you can talk to and that can talk to you as every doctor doesn't always have both knowledge AND bedside manner. If you're in search of a new dentist, check him out. That and side note, you can go shopping after your visit since Eastgate Shopping Center is right across the street.

I HIGHLY recommend this dental practice if you are looking for great dental service from caring and…read morehighly competent people. I just had two fillings replaced and barely felt a thing! Jessie, who was my hygienist today, was a joy and a blessing - she was diligent, thorough, and careful in cleaning my teeth. They felt so much better when she was done. She was also super encouraging (acknowledging what was going well with my teeth) and graciously forthcoming (identifying where I could make adjustments for even better outcomes). She also shared lots of sample products (proxy brush, brush handle, toothpaste, etc.) to support my dental care at home. Dr. Ginski is a great listener and he always takes time to explain things and provide options that address my needs and concerns. It's also apparent that he stays abreast of changes in the field, as they are consistently upgrading their tools and practices while also be thoughtful about keeping my costs as low as feasible. Whenever I'd had a dental procedure under his care, I have been well-prepared for the process and I have appreciated the results. Moreover, this team keeps me on track; thus, procedures beyond cleaning are quite rare. Ms. Katrina, who manages the billing and insurance is also helpful and ensures that there are no surprises when it comes to payments. In short, I feel safe with this care team and trust their guidance. I am deeply grateful to Ginski Family Dentistry for their partnership--I couldn't ask for a better dental care team.

I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

Dr. Garrett and her staff are always super polite and professional. I always feel very well cared…read morefor. All questions are answered in depth, with much care and kindness.

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

Dr. Payne is one of the nicest dentists & he knows exactly what's he's doing…read more The whole staff is just as pleasant as Dr. Payne

Excellent service and professional staff I'm always pleased with my results. I like my early…read moreappointments.

My wife had dentures made and Dr. Echetebu's staff provided the relaxed and truely caring…read moreenviornment we've ever experienced! They also make every effort possible to get you in quickly ! When it is time to go Angelia and my wife are all hugs!

The staff here has been VERY professional and friendly. I haven't been to the dentist in a long…read moretime due to lack of insurance but tooth issues made it necessary. No one made me feel bad and it was very easy to start the process. I'm mad I waited so long but they made it very easy and that was a pleasant surprise