Dr. Thomas got me in for a last-minute root canal and was an absolute godsend! I needed to have the…read moreroot canal pretty quickly due to some other medical appointments and I was in town visiting my in-laws. He and his assistant Faye were very kind to me. He prescribed the anxiety med I requested and believed me when I said I would need extra numbing shots, I'm very sensitive and usually feel everything. His attention to detail was impressive and he really did take his time with me, even though I am not a regular patient. Thank you so much!

The best dentist I have ever been to, hands down. I went to Dr. Thomas after experiencing some pain…read moreand visiting another dentist in the area who, somehow, managed to make the pain worse. (You can read my review of that person on this site as well) Dr. Thomas and his staff managed to work me in between appointments on a Thursday afternoon and did a root canal for me without having to schedule a return visit. I'm not a big fan of dentists, I rank them (not as individuals mind you, simply in overall image and fear provoking terms) right up there with politicians and spree-killers. However, Dr. Thomas made every single effort imaginable to assure that I was comfortable throughout the entire procedure and experienced as little pain as possible. More importantly, the following day he actually took the time to call me on his way home from the office to check on my comfort and to let me know that I was welcome to call him over the weekend if I had any questions or concerns. That, my friends, is going the extra mile and assuring a high level of client satisfaction that we find so lacking in today's disconnected society. Dr. John is Aces in my book and I recommend him without any hesitation. Be well!

Friendly, caring, efficient. Lots of smiles from everyone. Willing to listen to any problems and…read moretake care of them.

Dr. Higginbotham and his team are great! Kind and understanding and professional…read more Best dental office I have ever been to!

I write this as a review of both of Dr. Bailey's offices- I have been to both the Southaven, MS…read moreoffice (which is both country & sterile) and the East Memphis office (which is dark, and in a strange office building, but the staff makes up for it). I went in with an abscess, on recommendation from my regular dentist. Dr. Bailey has a disarming smile and an excellent bedside manner- she and her staff put me at ease right away. During my root canal (yes, during!), we were all talking and having a good time, and at the end of the procedure I paid my portion (the office also has private financing options available for patients without dental insurance), and was given a card. They have a free six-month follow-up appointment to make sure everything is going well. If I could give this facility 4 1/2 stars I would, but I can't so it gets five.

I drive 45 mins to Desoto Family Dental care because of the quality of their services and…read morefriendliness of their staff. As someone who suffers from dental-work anxiety, I was looking for a provider that could provide sedation dentistry while ensuring quality dental work. The high focus on the quality of aesthetics was an added bonus. The staff is the friendliest I've ever dealt with. Jana is my hygienist and is a sheer goddess. Dr. Trotter is patient, highly competent and 100% focused on patient satisfaction. The prices are above average for the area but dental work isn't a place I'm willing to sacrifice quality for cost. The facilities are very well maintained, each dental chair is in a separate room for added privacy - not to mention every room is a room with a view! I'll continue the drive to enjoy exceptional service and craftsmanship.

10 years ago they told me I need 4 crowns replaced. I did that and since the 2 of the 4 have…read morebroken. Never had one break until then. All they really managed to do is cause me to spend a lot more money than I needed to. Nice place and atmosphere but I need a good dentist not a nice place to go to get robbed.

Did not care for this place at all and was so happy to get to return to my other dentist after our…read moreinsurance changed. You can tell they are only out for the money! Terrible experience. Made me pay for a expensive X-ray I didn't need according to my other dentist. They also said I was for sure getting a root canal, then when came time to do it they said it wasn't even that deep and gave me a filling... Stressed me out for nothing!

I noticed we have some mutual friends and also noticed your reviews are seriously Elite great. I'd…read moreIike to keep in touch on Yelp. My dentist Andy although from Mississippi is both a New England Patriots fan and a HUGE Red Sox fan who attends games at Fenway!! Now if that wasn't enough to make him awesome he's actually a big fan of Veterans and he's really excellent at being a dentist but even more than that he's a considerate person who explains everything in layman terms with analogies and actually listens to his parents. I say that makes him one of the truly good ones, and my wife has been his patient for some time now and she's a big fan and her dental health has never been better. I got some extensive exams and workups done but unfortunately, it was not completed before moving. Here's the coolest thing, my new cool dentist is the bomb and believe it or not he is also a HUGE new England Patriots fan, what are the odds? :-) Bottom line: This is a pleasant and efficient dental office with a nice and professional staff. Recommended

Was a patient from about 2010 until a few months ago. Ok people, but disappointed in billing…read morecommunication, particularly over last 2-3 years. Can never just pay and leave. Each and every visit paid co-pay plus..with additional charges/billing showing up a few months later. Was being told by others that something wasn't right. I refused to listen, because I believed that's just the way it was. I asked the front desk repeatedly if I was in network. They repeatedly assured me I was. November 2023 got a call from them regarding a past due balance from July of 2022. Had been in twice since that visit, nothing had been said on either visit regarding that balance. That made no sense, but I accepted it. Final visit January 2024. Paid co-pay+, received another ridiculous bill a month later. Questioned them again if I was in network. That call I was finally told that, in fact I was out of network. When I questioned that response, they relayed to me that they had told me that I was out of network in the past. It's not really about the money. I just began to question the integrity, communication and service from this provider.

Loved him! Him and all of the staff were wonderful and made sure I was comfortable, at ease and…read moreeducated about procedure... best dentist I've ever been to! Very skilled, knowledgeable and excellent bedside manner.

Initially, I must say I was puzzled by the lack of attentiveness being it was my first visit…read morehowever I thought it may just be me... so my thinking altered to, maybe Dr. Kutas is a veteran at this ?! Unfortunately, my instincts were right. After careful consideration and research, I read reviews informing me of the exact questionable actions I experienced. There are too many vulnerable patients that trusted Dr. Kutas whom bypassed dignity and integrity for payment of services not needed or wrongfully done in hopes of suggesting additional services. I empathize with those that have experienced this and it's unfortunate. Some may handle their situation a little differently being they were intentionally scammed for personal gain/greed while others can... If you believe a dentist is engaging in a scam, you should take specific steps to gather evidence and report the fraudulent activity to the appropriate authorities. Common signs of potential dental scams include recommending unnecessary procedures, aggressive upselling, lack of transparency in pricing, and refusal to provide X-rays or records. Warning Signs of a Potential Scam Recommending Unnecessary Treatments: Be wary if a dentist suggests extensive, expensive procedures (like numerous crowns, general anesthesia for routine work, or pulling healthy teeth for implants) without clear evidence or explanation. Refusal to Provide Records or X-rays: A trustworthy dentist will share your records and X-rays and encourages a second opinion. Refusal to do so is a major warning sign. Aggressive Upselling and Pressure: Feeling pressured into making an immediate, expensive decision on the spot is a red flag. Inaccurate Billing/Insurance Issues: Issues like incorrect insurance estimates, billing for services not performed (upcoding), or not applying payments correctly are serious concerns. Poor Office Practices: High staff turnover or a lack of cleanliness can indicate an unprofessional environment focused on profit over patient care. Steps to Take if You Suspect a Scam Gather Documentation: Obtain an itemized bill: You have a right to a fully itemized bill detailing all services and costs. Request dental records: Get copies of your X-rays, treatment plans, and clinical notes. Document communications: Keep records of all texts, emails, and notes from phone calls with the dental office and your insurance company. Get a Second Opinion: Consult with an independent, reputable dentist (preferably not associated with the same corporate chain, if applicable). Provide them with your existing records and X-rays and ask for their assessment of your oral health and the recommended treatment plan. Contact Your Insurance Company: Report the situation to your dental insurance provider. They have a financial incentive to investigate fraud and can request an audit or reclaim funds. File Formal Complaints: State Dental Board: Report procedural issues and unnecessary treatments to your state's dental board. They are responsible for licensing and regulating dentists. State Attorney General: Contact this office to report billing irregularities and credit issues. Federal Trade Commission (FTC): File a complaint online with the FTC to report fraudulent business practices. Better Business Bureau (BBB): While they have no legal authority, complaints to the BBB help create a public record and warning for other patients. FBI: In cases of significant health care fraud, the FBI's Internet Crime Complaint Center (IC3) may also be relevant. Seek Legal Counsel: For significant financial loss or medical malpractice, consider consulting a personal injury or malpractice attorney.

These guys are extremely money driven. I was misinformed about the cost of a cap and they just got…read morerude about everything. Refused to accept monthly payments after they said they would.

10-6-25 I was referred by my dental for a broken tooth. My dental was out of town for the week. I…read moresaw Katie Bell and she took an x-ray. She told me that she could only put in an implant. She could not put a bridge or a crown. I told that I will hold off. I took my x-ray with me after leaving the office. I consulted with another dental that I know and he told me that she was wrong to get an implant. She was trying to get more money from me to do the procedure. Well. I got my crown and it fine.

Did a great job, very kind and thoughtful prior to the work and during…read more Will definitely recommend.