I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

The technician I had months ago did an exceptional job. Phenomenal even…read more However, today the customer service team needs an overhaul. Their communication with customers is subpar, at best. I scheduled an appointment around 9am. By 4pm I had to call and ask where the technicians were because not one "customer service" or "dispatcher" called to provide an update until after I called them. All they can do is say they understand, and couldn't even guarantee they could have me a technician the next day. As a customer I would like to think their service would be better. Not to mention HVAC is not cheap, so this is certainly not a "get what you pay for" quality review. At least offer compensation for your failure to deliver.

North state Plumbing did our work in a timely manner, excellent w/plumbing knowledge & easy to get…read moreappointment. Very satisfied w/ their expert work & will call again if ever need plumbing repair. Friendly & professional!

Donald and Levi were awesome in their work and I am very pleased with the results. The service was…read moreprompt, professional, and clean and well worth the value. I took several cards as I will be recommending Northstate Plumbing in the future.

Quick response and service. Very knowledgeable and a good price. Most importantly he was on time!read more

Once again I need to call a plumber. Adam was the first plumber I would call. He has done work at…read moremy residence before and I was completely satisfied. Having Adam working on my next project was an easy decision to make. He completed the job in a timely fashion. His work is worth every penny and more.

Luis Medina was amazing! He recognized the issue and fixed it in record time. Ask for him by name!read more

The plumber showed up quickly, did an impeccable job finding a leak under my kitchen sink, and…read moreinstalled a new faucet. He also took care of a stopped-up bathroom sink. The plumber was very thorough, very pleasant, and left my home very clean. I highly recommend Mr. Rooter Plumbing. I will definitely call Mr. Rooter Plumbing in the future.

They stayed until they found the leak. A previous local company left saying I didn't have one…read more They put their main plumber onto fixing my 1979 jacuzzi tub. Parts are hard to impossible to find and he finally found one and a way to patch my tub until I am ready to redo my whole bathroom.

Jason: I must apologize for my previous statement regarding Select Home Warranty as you are correct…read morein stating you do not use any warranty company to effect repairs. However you did debit my credit card for $288.00 ILO of the $228.00 quoted by your technician at the time of the completion of his repair attempt. Right now we have a faucet that sticks out 3/3 of an inch from the receiving end of the faucet body, does not match the original faucet head and sprays water around the sink on the granite counter top.

Great company, awesome service, professional and courteous... Came out and went right to work, they…read morecompleted the job in less than an hour...Highly recommend... Will use them for all our plumbing needs... Reasonable pricing...

These folks get it done, and have at this house for years. When you live in an older house…read moresomething always needs attention. We woke up on Sunday to find the bathroom sink stopped up and we could not clear it. These folks were called first thing Monday and they were there just before noon. After checking out the problem, they brought in a heavy duty Rigid drum machine, and they had the drain cleared in less than an hour after they arrived. Quick and clean.

Sonny was amazing! Not only was he amiable and considerate, but he evidently has a magic touch --…read moreHe was in and out in *UNDER 5* minutes!! All the plumbing is perfect now; I would most definitely hire him again, as well as recommend him to others. You'd be happy you listened to me!

I requested All Plumbing to come and provide me a quote for a drain issue I was experiencing. I was…read morevery clear on the phone when scheduling that I was looking for a quote of how much repair would cost. All that was wrong was that my trip lever drain needed replacing, and the men who arrived confirmed this. They asked to see the trip lever mechanism *I* had bought and attempted to install unsuccessfully, and then began to immediately work on installing the hardware I had purchased, BEFORE telling me it would cost over $200. So I was not given a quote for service, I was given an invoice. TO BE CLEAR, I do not blame the men who came to my home and did the fix. They were very respectful, prompt, and efficient, and they just work for the company; prices and policy decisions are not set by them. I'm also aware that their labor must be paid hourly, even if they just came and looked at the drain. I have no problem paying them for their time. What I do have a problem with is not being told the cost before repairs began, and being charged what absolutely accounts for more than the 1 hour of labor (including drive time) of two employees, and an unasked for installation of hardware I myself supplied. It felt dishonest about the intended services requested, and removed my opportunity to make a choice about whether to proceed; if I'd seen the number first, I would have paid the men for their time and then attempted again to install the trip lever by myself. Overall, I don't recommend this company for any simple fixes.

Sadly this was installed leaky and they have not responded to any of my requests to come back out…read moreand fix it. Updating review accordingly.

My toilet was backing up into my shower. I saw High Point Plumbing was rated well by all who used…read morethem. I called and they came out the same day. My toilet was flushing well that was Friday afternoon. Saturday it started all over again. I waited until Monday morning to call (I have another bathroom). They called me back shortly after I left the message Monday morning and came back out Monday afternoon. Today is Wednesday and all is well. I paid on Friday what I thought was a reasonable rate. I asked Monday if I owed anything and was told no it's covered. I would highly recommend them. Hopefully I won't have to use them again, but if I have a Plumbing issue they will be who I call.