We had an emergency kitchen sink leak and could not shut the water off because the valves were immovable. By the time I noticed the water it had spread across the kitchen floor. Edwards was one of two companies I called and only his had a real person answering the phone. Within 15 minutes the owner -who was miles away working on another job- returned my call. Within the hour they arrived and installed a new faucet and new shut off valves. I was a first time customer and found Galen Edwards incredibly patient with my questions and indulgent of my style choice when others in service businesses might have been peeved. As soon as the operator realized my emergency was serious I got a call from the owner and the help I needed. In fact, Galen changed his schedule to help us. Nobody ever has given fast and courteous service like this company. Yes, I'd recommend and will use again. read more