Hotel was nice for a family. Breakfast was good and our room was spacious. The lazy river was nice,…read moreand even though they have limited floaties, I felt we always had a chance to use them when we wanted them. If you go to the beach, you can rent beach chairs and umbrellas from a third party, however it was pricey so I would suggest bringing your own if you plan to go multiple days. They had fireworks on the beach off the pier which were nice to see. They had activities for the kids by the pool, however they do charge extra and are not included with your stay. Only a few minor complaints that aren't deal breakers such as the bathroom sink sprayed water everywhere, sit down breakfast took a long time due to crowds, very slow Wi-Fi, and outdoor showers didn't have enough water pressure to get all the beach sand off adequately. The only pain point I can say about our stay is the website states the parking is $15/day and the hotel staff indicated upon checkout that they now charging $20 and have been for several months. Even though there is nothing indicating the price increased and that they are aware that the website contains the incorrect amount, they refused to honor the $15/day parking price. Although the difference is only $5 (or $7.20 after taxes), this adds up daily. The hotel could have easily accommodated a price match since it is their own website stating a lower amount.

Second visit to this location. Still very well maintained and a beautiful facility. I have not…read moretried the restaurant in this hotel, only the breakfast. It previously had a buffet option, which has been limited now to a made to order breakfast. Still very good. Property is attached to a sister Holiday inn which both properties have lazy river pools available for use.

we very much enjoyed our stay here. the staff was great and the rooms were clean. they had…read moreeverything you needed and what was awesome was the unlimited coffee all day. will definitely be staying here again!

Very clean common areas and rooms. There is a small happy hour between 5:00-6:30 pm with adult…read morebeverages and snacks. Rooms were clean with great amenities. Complementary Dove products for hygiene. Front desk and breakfast staff (only ones I interacted with) were outstanding, very helpful and professional. Multiple easy in/out parking. This has become my go-to -stay place very time I come here.

Love how easy it was to get on and off the interstate. Parking was well lit at night and felt…read morereally safe. The room had a coffee bar with refrigerator and the bathroom had a bath shower combo. I love how clean everything was. The front desk was super accommodating and helpful when we asked for a first floor room. Breakfast had so many options and a pancake maker! Coffee was fresh ground. Also had bags and fruit and lots of to go options. Nice large area to sit and enjoy breakfast. About 40 minutes to the coast. We were just visiting family but I would definitely stay again.

The staff here is so disrespectful and have no regards for guests!! I was in the little area with…read morethe computers trying to work and two women one has tattoos all over her face i don't know her name and Kristi the one who checked me in were just being so loud together at the front exclaiming and laughing and i kid you not yelling. Having zero regards for the people that come over there to work. And even when i came over there nicely asking to keep it down because i was trying to work all i got was a " my bad" while they giggled and continued what they were doing. I had to leave and go to the local library because of how disruptive they were being, never ever going on a work trip here ever again, and neither is my business!

I had an AMAZING stay! I was only in town for one night. I chose this hotel because it had better…read morereviews and it was less than 10 mins from the airport. Check in was a breeze, literally less than 5 mins. The staff were amazing. Jaylyn was the hostess on duty and she made sure that my stay was nothing less than relaxing. I was honestly running on less than 2 hours of sleep and had a jam packed day. Jaylyn made sure that my stay was restful and that the room was to my liking. The customer service at this location provided by Jaylyn is definitely noteworthy. When in town again, I'll be staying here. The rooms were nice and very spacious. There's a large fridge, dishwasher, kitchenette (no stove), a couch, walk in shower, and large bed. The room was clean and there's a nice machine on each floor. Worth the stay. Thanks again Jaylyn!

Check in was quick. Lady at desk was very pleasant and accommodating…read more Breakfast was typical holiday inn express but Kathy (the lady working the area) was extremely friendly and outgoing. She greeted everyone like she had known them for awhile. Area was extremely clean and she went out of her way to help. Rooms were clean. The hotel looked well taken care. Very impressive with the hotel. How many people.

At the end of July, my husband and I spent a full week at Henderson Park Inn on the beach at…read moreDestin, FL. and it exceeded every single expectation. Traveling during peak summer can sometimes mean crowds or lagging service, but this resort delivered the exact opposite. From the moment we checked in, the staff went above and beyond to make us feel like VIPs. Our room was immaculate, cool, quiet, and serviced impeccably every day. The refreshment/ snack center lines the breezeway onto the expansive veranda and steps down to the beach. It's stocked with guests favorites to enjoy 24/7. A glass door refrigerator is kept stocked with variety of Coca Cola brand soft drinks & bottled water. Lower shelves are kept well stocked with all kinds of Mars and Hershey candies from Milky Ways to M&Ms. Pretzels, Sun Chips and more varieties of Miss Vicky's potato chips. Starbucks drink machine rounds it out with a variety of hot drinks and iced coffee, made to order in under two minutes! Chocolate chip cookies fresh from the kitchen always available in registration area. Meals from their five star award winning pinched and culinary team can't be over stated. And the beach area (my reason for choosing Henderson) is gorgeous and pristine! -- it's lovely and never overcrowded, with staff constantly checking in to offer fresh towels, cold drinks, lunch and shaded setups. The dining options offered incredible variety and top-tier quality every single meal. All meals are à la cart. I enjoy this freedom to purchase specifically what I want rather than carrying a degree of cost for courses I don't order. Our meals were absolutely perfection! What truly sets Henderson Park Inn apart is the genuine warmth of the entire team. They didn't just manage a busy July week; they made us feel completely relaxed, pampered, and at home. Now at home we've realized this one week revitalized us better than two weeks anywhere else could've. Destin is a convenient location for most of the southeast. We live 6 1/2 hours drive away- pretty typical distance for many people in the southeast. But to stay at this amazing 5 Star resort right on the beach so reasonably close to home is a kind gift from God. Home now, refreshed and stocked with happy new memories too. This July 30 was our 50th wedding anniversary. Just can't put into words how wonderful time, even an over night Henderson Inn always is. This was our fourth visit!

We booked two different rooms based on what they had available. The first night we booked their…read moremost expensive room, the presidential suite and the second and third night we booked the queen Juliette balcony (as this was all they had). When we arrived, no one asked us if we needed help with our luggage. We made our way to the Presidential Suite and it was filthy. The room size was massive but they clearly never cleaned it well. The couches and carpet all stained, the vents had 1 inch layers of dust all over, the fan was covered in dust balls and dust layers, some vents were falling out of the ceiling with no screws, the tile floor cracked, carpet has nails popping through and there is dirt and dust all over the floors from not being vacuumed or cleaned. There was also a huge roach on the floor which didn't add for an additional touch. It's Florida so I'm trying to be accepting of palmetto roaches but it wasn't cool finding that on your already filthy $1000 room floor. We were incredibly disappointed. For over $1000 this is not what we expected. We did share this with management and our next two nights we were supposed to stay in the queen room, was then adjusted to the king room. While the king room was definitely much cleaner, this room was also hundreds of dollars less in value. It's just very disappointing to pay over $1000 to have a room you can't sit on the couch, or walk the floors without your feet covered. Aside from the room, we also had a pretty awful breakfast experience. Eggs cold, and my husband's avacado toast was missing the egg. We sent it back and it was fixed but that lost our trust in the restaurant so we ate out instead. Our experience with the rental chairs on the beach was not good the first day either. The guy told us there were chairs set up, we walked over and there wasn't. He didn't offer to add anymore, so my husband put ours out for us. We really felt they lacked the customer service feature here. This place lacked the prestige we hoped for and we decided we wouldn't return here again. While the sunset and sunrise are just breathtaking, the hospitality and attention to detail here is lacking and not for us at this price. It seems people have been coming here for so many years they have blinders up and are missing how much is falling through the cracks or even noticing any issue. We would not stay here again and definitely do not believe 4 stars is a true depiction of this place, it could use work and improvements.

Great stay! Hot breakfast every morning was one of the best. Staff is very personal to make sure…read moreyour stay is the best. Small gym on site, but has all you need to include towels and fresh water. Walking distance to several great restaurants.

Booked a room from a third party agent (TPA) and was unable to make it due to unforeseen issues…read more Had been working with Jennifer and because my reservation was booked from the TPA, she told me that she wouldn't be able to directly refund my money and to go through the TPA so they could placed the request. Easy, right? Maybe not (fine print). I guess the "high authority" at this spot declined my request without any contact. I called days later asking if there was something that could be worked out. Possibly staying the night and we would be there in 8 hrs. There is always something that could be done right? I could at least ask. Speaking to Jennifer again, she mentioned that the supervisor who would be able to approve this had been working different shifts so I requested a call back. On the road, anxious, I called hours later and thought I'd steer on the side of caution to reserve a room (we still need to stay the night). I questioned why I did that later and ask Jennifer to cancel that and I would just wait for a call from leadership. I never got a call back. My thoughts: Money is already theirs so why call me back? Did Jennifer relay the message? I cannot say. We drove passed and went on our way. It would've been awesome to stay here as I want to be a loyal best western customer.

My wife, Juliann, and I just enjoyed our first-ever weekend getaway as a couple without the kids,…read moreand it was exactly what we needed. Let's start with the resort itself. The property is beautifully maintained, clean, and updated. From the moment we arrived, the front desk staff was efficient, friendly, and welcoming. Throughout our stay, the housekeeping and groundskeeping teams were incredibly helpful and, most importantly, genuinely proud of where they worked. That pride was evident in the care they put into every detail and the joy they showed while interacting with guests. The pool area was absolutely gorgeous, and the lazy river offered fun for guests of all ages. One of our favorite features was the waterfall--it created a peaceful ambiance with its calming sound that made it easy to relax and unwind. Beach access was convenient, well maintained, and just steps away. The breathtaking views gave us the perfect opportunity to slow down, reconnect, and enjoy some much-needed time together. A special thank you goes to the staff at Riptides. We highly recommend having breakfast there! Raelynn and Crystal both went above and beyond to make every meal enjoyable. Crystal provided outstanding service and was warm, personable, and attentive throughout our visit. During one lunch, a storm rolled in unexpectedly, and Raelynn made sure we stayed dry, helped us get settled, and quite literally saved our lunch date. Her kindness and quick thinking didn't go unnoticed. We also have to recognize Joe and Diego at the Tiki Bar. These two are true masters of their craft. They were friendly, engaging, and consistently made outstanding cocktails that kept us coming back throughout our stay. We even took advantage of the hot tub and fitness center to start each day refreshed. But as parents, we discovered something important: you go into a vacation thinking you'll pack every minute with activities, when in reality, the greatest memories come from slowing down. At this beautiful Holiday Inn Resort, it was the peaceful moments, meaningful conversations, new friendships, and uninterrupted time together that made this trip unforgettable. Thank you to everyone who helped make our first kid-free getaway such a memorable experience. We can't wait to come back!

Wonderful getaway spot! The hotel was clean and quiet for a resort with kids. The drinks at the bar…read morewere good and tasty. I ordered a burger and fries at the bar, and I asked for medium well. It came out well done, but b/c I was hungry I ate it. Otherwise, I really enjoyed this place.

I had a great stay for two nights at the TownePlace suites Marriott. It's convenient to both the…read morebeach and other small towns in the area. The room was clean and comfortable, although a little worn down. What made up for everything though was the great, friendly staff. They were so kind. That's always great after a long trip. I'll be back for sure!

Good location, close enough to the beach but away enough from the tourist crowds. Our room was…read moreclean, bed comfy. Great views of the bay. As someone who travels a lot, the suite had everything to make a long stay comfy--even though we were at this location for only 1 night. The only downer, one of the two elevators was broken so we had to walk to the other end of the building. When we first arrived, we heard a lot of kids yelling and making noise as we stepped off the elevator but thankfully it was quiet by the time we got back to our room. Glanced at what was being offered for breakfast and passed. The coffee was good though.

I have family in Niceville and remember when this hotel was built (before the homes there now…read moreimpede the bay view). When we walked through the doors, Christy warmly greeted us and was so kind. She ensured we had everything we needed and explained breakfast/the hotel layout. She was so kind. The other front desk workers were great as well. Our room was SPOTLESS. Charli cleaned it prior to our arrival and did excellent. Though we brought an air purifier to block our hall noise, we didn't hear a peep. We noticed several military families stayed at the hotel, but they were all so nice. At breakfast, we appreciated the spread of food options they offer. I can't have gluten and had scrambled eggs/bacon the first day and boiled eggs and Cheerios the second day. My husband enjoyed the waffle iron, especially the s'mores waffles. Though I wish they'd offer more gluten-free options (Udi's muffins are a great start), I realize not everyone can accommodate every food allergy. Overall, we truly had a five-star experience and thoroughly enjoyed our stay. We will absolutely be back!

Recently renovated. Staff was friendly, especially in the dining room. Rooms were clean and it's…read morein a great location by the back bay in Niceville. Small gym has all the necessities for a decent workout.

Staff were very cordial and accommodating. Enjoyed the room & it was spacious & cleanread more

Pit stop at this holiday inn as I visited defuniak springs to look at a property. Conveniently…read morelocated off I10 and 20-30 minutes from wonderful beaches. Staff was friendly and check in and check out was a breeze and hassle free. They offer great cookies in the evening with grab and go individually bagged Otis Spunkmeyer cookies. Clean and nice rooms for great prices. Nothing fancy but nice and comfortable. Also hands down the best breakfast I've had at a hotel. Seems simple but everything was tasty and awesome and you can taste the freshness of everything. Made to order pancake machine is so awesome and innovative!