A general rescue for AAA when i called for service this morning... not newly and isolated for this…read morelocation. I was assigned for archive with PRO TOWING in Chino, CA. I locked out. I had my services with an unbelievable human being that went there extra mile ensure they battery service i requested was met advice and being expectations. Below is what i wrote for PRO TOWING ABOUT THE SERVICE... Excellent service most of the time; today, however, was extra special with a "battery-service" call through AAA. The service guy, SHARIF SAID was amazing. The requested service was not only fulfilled with great enthusiasm but with well-intended effort to ensure satisfaction of his personal service was experienced. It was a great joy and Ives me thrill to endorse SHARIF for active needing help. I tried to give him incentive / tip for his work and he would not take it. He immediately noticed as he tried to plug the jumper cable that the red/positive battery connector was the concern. It didn't cooperate when he tried to tighten it. He went beyond that and looked hot alternative solution outside the box to ensure it gets tighten and I'm able to take it for recommended replacement of said connector. I highly recommend SHARIF for anyone looking for service. Truly the value of the menders was met with great enthusiasm and care!!! Thank you SHARIF

Had to renew my registration, the wait was quick and the worker there was nice and understood the…read moreassignment. I had forgotten the DMV Paper, and they found a way to still make it happen. A quick visit and had my registration and new tag sticker within minutes. Avoiding the DMV is always great! 5*s.

I really had high hopes that once the office manager contacted me my issue would be resolved, but…read morejust like his agent I dealt with I now get no return phone call or response to my emails. The issue of the billing is still the same, nothing has changed. I was an office manager for an insurance company for 12 years and never did I not make sure my clients were not taken care of. I tried to give them another chance and now I'll be shopping again for a new insurance company. Especially since the billing issues is the the agencies fault

I had the good fortune of being helped with my policy by Lori O. She took her time and great care…read moreof breaking down my policy benifits due to life changing circumstances. I all my years I have never had someone to be so concerned with my issues. I feel the most important commodity in life is time and Lori O. Took her time and great care of me and my family. I can't thank her enough. Great job by Allstate to have her in their company.

If you are looking for homeowners insurance, do NOT use Palm Trinity. They are incompetent and…read moreincredibly unprofessional. In short: -- Unorganized: Though I had been with Palm Trinity for several years, each year I renewed, everyone was still confused about how my previous insurance was paid. Last year, they almost processed payment through my ACH and not through my lender like they were supposed to. -- No customer service & account management: I always had 4 different people at Palm Trinity reach out to me during a renewal period, and it felt like no one was speaking to each other because they all kept asking me the same thing. There was 1 representative who seemed competent and had knowledge about my account - but I had to call her several times and leave multiple voicemails to even get a hold of her. -- Palm Trinity let my insurance lapse even though I signed all the paperwork on time and was assured that everything was in order. A month after I signed the paperwork at Palm Trinity for new homeowners insurance, my mortgage company let me know that my insurance lapsed. Meaning, Palm Trinity dropped the ball and didn't submit my paperwork properly.

Ron Ng with Palm Trinity has been my agent for my Apartment buildings for 7 years. He is absolutely…read morethe best. I will never use anyone else. Ive had two claims over the years and he stepped up to the plate and gave me great service. He also makes sure that I get the best pricing from my carrier. I recently purchased a new property and he got me a policy that saved me a lot of money. I cant recommend him highly enough!!

When I was referred to Peter Joseph for my Medicare plans coverage, he provided thorough, easy to…read moreunderstand coverage choices. He pointed out readily where change of plans could save me significant premium reductions, while still meeting my medical care needs, ongoing. He has continued to be easily and readily accessible, for my questions, along the way. I am very impressed and satisfied with the service he provides!

Peter at Joseph Insurance Broker is extremely knowledgeable and helpful with any insurance…read morequestions or needs. I kept getting the run around at Medi-cal/social services office and Covered CA offices but Peter was able to answer all my questions and get me and my family signed up for a plan all within a day & over the phone too. Such a relief! Super grateful for his help and his responsiveness. Will definitely use his services here on out. Highly recommend.

Fast and easy. Made everything easy and found me the right…read moreprice for my home and auto! Highly recommend.

Look no further ! This is the real deal. I was referred here and I wish I would of made the switch…read morea lot sooner. Shopping for insurance can be stressful and annoying, but they make you feel valued and appreciated, they're invited to the carne asada ! Don't waste your time elsewhere, this is it !

Never heard back from Vince about Auto insurance quotes when I called again some one answered and…read moreasked for Vince he still have not responded

Vince insured my client in a fire zone dropped their premium with better coverage. He is super…read morenice patient and will advocate for you in case of a claim. Thanks Vince

GREAT TEAM ,Maria,Sofia and Luz impressed with there professionalism customer service and got me…read morebest deal rate with great coverage absolutely the best viva trump

Thank you Cynthia for all your help! You're amazing and made everything so easy and smoothread more

Spoke with Susy today about switching my 4 cars insurance. Other places like state farm, aaa…read moreetc... all ask me same question... "Well how much are you paying now?" Dude why do they want to know this? Because they're scammer sales people. Here on other hand, Susy was very professional and personable at same time. Didn't make me feel like it was a sales pitch even once and this coming from a former dist sales manager, who can smell a sales pitch from a mile away. Cut my Insurance on the cars from my current Ins company by nearly 40%. I was sold not only because of the price but because of how Susy dealt with everything not once making me feel like I was a burden. Thank You All State Team and Special Thanks to Susy!

Gabriela Portugal was amazing! I realized that I forgot to renew my auto policy and I had been…read moretrying to get in touch with Allstate to get my auto policy back in order. I've been with Allstate 5 years and the level of customer service , diligence and communication I had with her exceeded my expectations she's amazing ,thank you Gabriela

I would like to to recommend Farmers Insurance-Tom Cunningham in Chino, our agent Cody Weck who…read moretook the time to review our current policies and found a great bundle rate for our homeowners and car insurance. He was very professional and answered all our questions. Highly recommend. Darrel

Our Home and Auto Insurance policies have been with Farmers for over 10 years. During this time…read morewe have gone to 2 other agencies before our policy was transferred to Tom Cunningham Insurance. Compared to the past 2 transfers, due to selling of the agency / change of ownership / Customer retention this place stands above all that we have dealt with. This place made the transfer so seamless, they were so professional and patient even: ( props to Melissa and Gaby) and rest of the team, when multiple follow ups were needed, for us to provide documents complete online forms and complete all of the changes the insurance industry has made and force on people! They were AWESOME! Yelp does not have enough Stars to describe the how professional, friendly and client oriented they are! Thank you!

Jeffery is awesome and very helpful. I just wasn't ready to change insurance co. Getting a…read morehomeowners insurance policy is way to expensive now. The cost has tripled.

Joel & Jeff are incredibly knowledgeable and helpful, they really go out of their way to make the…read moreinsurance process smooth & easy. I needed to change my insurance a couple of times when I purchased new vehicles and it was refreshing not to have to go through a middle man or make a customer service center esq call. These super professional insurance agents and their staff are a real gem in the Chino area! Absolutely recommend :)