Service & communication were prompt and clear. Questions are answered within minutes. Reasonably…read morepriced. Quality of service for mosquito control is the best we've had in a decade. We will be using this company from now on.

We found out that we didn't need pest control. We learned that the insect swarms were boxelder bugs…read morewhich don't bite and won't harm our buildings. I was told that the bugs will eventually fly away to maple and ash trees. Thanks for replying to our request for help.

Should have written this years ago. We have used Grenier's many times at our house and rental…read moreunits. They are wonderful to work with, provide great education, we trust their work and will definitely continue to use them when things arise.

Overall terrible experience. Not equipped to trap a housefly. Zero professionalism, and they don't…read morecare.

So I have been trying to locate this service on Yelp for quite some time to thank them for helping…read moreme with a pesky situation. I had an infestation of bees which I later came to find out were yellow-jackets. I got stung three times in a matter of 2-3 weeks. In one day, I had thirteen yellow jackets appear in the living room and kitchen. When I knew it was time to call pest control was when I saw them in my bedroom and woke up to a dead one underneath the pillow on my living room sofa(which ended dup stinging me). Nate was really helpful as was Ryley. Nate inspected every crevice in the house and sprayed some spray to help make them go away. They came on time and followed through. They were very reliable. If I ever need pest control and extermination services, I would be sure to reach out to them. Hopefully I won't ever need to, but if I did, I would recommend them. In terms of cost, I feel grateful that my landlord covered that so I am not sure how much their services cost, but Nate did a thorough inspection of the home both inside and out and for that I am grateful. I highly recommend them. It seemed like they genuinely cared in helping me resolve the issue. I have not seen a bee or yellow jacket since.

To be clear, I didn't use their service. I called to have someone come out to give us an estimate…read moreon mouse control. When their contact came out, he looked around for a few minutes, then told me since I live in the country, I'm going to have mice inside my house-there's nothing they can really do about it. He told me to buy some poison bait blocks. We did that, and it didn't work. Now I have to call another pest control company to come out, and actually provide a service. It would be really nice if they could actually help people that need their service!

Joel is thorough and answers all questions. Very professional. I would highly recommend him!!!read more

Joel was amazing and he came out so quickly to eradicate our ant problem.And there are no high…read morepressure sales tactics from him.Extremely fair and would not visit hesitate to give him a call if any further pest issues arrive

A wonderful family owned local business! They consistently provide excellent customer service, very…read morefair prices, and take care of a wide range of pests using state-of-the-art methods.

We have used L&R's services in our school kitchen for the past few years. These folks really know…read morehow to run a business! They have been consistently reliable, responsive to any requests and provide great service at competitive prices.

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

Phone interview, described services and scheduled a cleaning. Two hours before arrival on work day,…read morethey called and said they were getting complaints so wanted to clarify my expectations. "No that's extra," was repeatedly the answer when I named simple cleaning tasks like washing floors. Then they tell me they don't have the 4 hours we had agreed to, but they would arrive and talk about what needed to be done. Arrive on time and work not talk was my expectation which was not acceptable! Bait and switch! Beware.

Servpro is in the process of cleaning our basement and dealing with issues of mold…read more We are very impressed with not only their attention to detail but their knowledge overall in how to deal with the issues. Jordan, is very professional and personable, as he assessed the situation in our basement and answered our many questions. He personally found the source of the mold that had been overlooked by two other companies. My husband and I could not be more impressed with Jordan and Servpro's standards. They were very prompt in their quote/assessment/and scheduling the remediation. We highly recommend Servpro.

P&P never fails to exceed my expectations with fast professional service. Frank was my tech for my…read morelatest call and he couldn't have been kinder. Grease trap cleaned and all is well. I've been using P&P for many, many years and will continue to should another issue arises. Thank You, Billy B

Awesome. I can't say enough good things! Prompt, respectable and very customer oriented.read more