Rented a car here while I was in town (I'm from out of state) and I had a great a experience! They…read morecurrently have two cars for rent, we rented their Mazda ($55 a day I believe, great deal). Unfortunately for us, the same day we took it out we got a small dint on the windshield from a pebble so I called them immediately to inform them of what happened and they were great about it! We went back to return a few days later and they decided not to charge us for it and took care of it themselves. Highly recommend if you're looking for a car rental in the area!

Wow! We had a car breakdown this past weekend, on a Thursday, and Nancy and Keith went above and…read morebeyond by "saving the day" and offering us a rental vehicle for the weekend! They were so friendly, helpful and kind. I can't say enough about their willingness to help us and we had a wonderful weekend with friends up north after all! Thank you Nancy and Keith. Stars of Pine city

Traded my 2010 F150-XL RWD for a 2105 F150-XL RWD. Basically the very same truck. Extremely…read morepleased with the 2015 F150-XL, couldn't be more happy with it. Absolutely no complaints with it all. I found the sales experience to be quick and easy. In fact, I was taken aback by the lack of small talk, and the salesman being straight to the point, and greatly appreciated it. What also impressed me was how fairly they priced my trade-in. At first I thought they offered me too little for it. But it had rust issues. Otherwise the truck was good mechanically and I liked it. I was on the fence about fixing the rust or trading it. At first I thought the trade-in offer too low. But now that I see it that it is reasonably priced on their lot, I feel much better about the deal. So after making this deal I feel like these guys were honest and straightforward and would go back there again.

I give this place is zero rating which there is no place for zero I would have gave them 4 1/2…read morestars Before but after the experience, I just had today about a tire that I had asked him if he would warranty the tire last week he said yes on the phone and then when I asked the service manager the day I brought it in. He said yes I will get you a tire. I went on back today It cost me 360 some dollars couldn't take the new tire off my rim because now it's used so I had to buy the tire, so this Ford dealer has no warranty on any tires I didn't even have 2000 miles on the tire. Keep this in mind if you are going to buy tires here. Customer service is the worst I've seen other than a few other places around Pine City, since I've been retired, I've tried to do business with local businesses Now that I am in the area during the hours that they are open.

Best customer service I've experienced in any market!!! From sales, financing, service, and auto…read morebody... Larsen Auto has been wonderful to me. I most recently had my vehicle in for routine maintenance, (oil change, tire rotation...) and I also asked them to look into a service alert with my park assist & collision warning that had appeared. The issue was quickly identified and the service manager immediately began working with GM to cover the repair (as it was, for whatever reason, not covered by my warranty). Larsen Auto takes care of its customers!!!

We have been using Larsen since we moved here a year ago for all of our auto needs. They are simply…read moreunsurpassed in customer service and honesty. There is not enough space to describe all the situations they have proven themselves in. We have lived in 4 states and have never come across a business like this one in any area or line of business

This place is fantastic along with the customer service. I came in because of an exhaust issue,…read morehaving no idea what was going on. When I got in there they looked at my car and welded a crack in my exhaust free of charge for me. The whole process took about 25 minutes.

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

I fully understand the shortcomings of dealing in used and junker cars. I have driven them and…read morefixed them for my entire driving career (56 years). I just bought two cars from Sands Auto. They appear to be great deals for the money so far. We looked at about 6 vehicles closely and test drove at least 4. One which was purported to need a power steering box stopped shifting 5 miles down the road and just after we put $80 worth of gas into it. We had already purchased this vehicle. Bad tranny. When I called Sands fearing the worst Dave (Zimmerman) said "bring it back and we'll work things out." We discerned that the power steering box was actually in pretty good working condition. Dave took care of us, deducted the price of the gas, and set things right. We ended up buying a significantly better vehicle for a very reasonable price. If you buy a car from Sands Auto deal with Dave. He will get the job done to everyone's satisfaction. He had me by the balls but did the right thing. So I say don't be afraid to buy a car from Sands Auto. Just make sure you deal with Dave. He even returned my message while on his way to work early on Black Friday. We had no idea if the truck was still available or if we could even look at it. They highly recommend and suggest that you have to set up an appointment first. And we were already on our way by Uber. The $110 gamble turned out to be worth every cent. We all left with smiles on our face. Dave included. Happy Holidays to you and your family Dave!!! And thanks again for being responsible and displaying such integrity!!! Dave Hafner Maplewood, Mn

Do not ever buy from here we got a suv from here a couple days ago and it's already having engine…read moredifficulties. We talked to the buyer when we first bought it and before they had mentioned they checked everything. Then later into the day the engine light came on and it stayed on until today. So then I got it checked and we already needed to replace the timing chains in the engine. It costs 1,500 to 2,000 dollars to fix. If you do buy from here take someone who knows about cars with you, or else ask for a in depth analysis. But honestly I wouldn't.

After looking online, it became clear that Poquet had the most to offer of the cars I was looking…read moreat and the best pricing. Glad we decided to stop here first (didn't need to go anywhere else!)! The second we pulled in and started to look around, we were greeted warmly, but not in a pushy way, by Dan. Just told us he'd get whatever cars we wanted to drive ready for us! Answered questions and was readily available, but didn't hound us at all. The entire staff on the grounds was very friendly. Even on a very busy Saturday, we were well taken care of and were in and out with a new car in no time at all! I agree with another reviewer that said they are generous with what they give for trade ins. I feel 100% like I got a great car at a great price and couldn't have been treated better. I immediately told a half a dozen friends/family who are in the market for a newer car to go there! Couldn't be happier!

I've had many dealership experiences over the years but nothing compares to Poquet and their…read moremission to put the customer first. They were extremely fair and willing to work with me throughout the whole process. Purchasing my Acura was a five star experience and I look forward to doing business with them again! Thank you to Brad and the entire Poquet team for exceptional customer service.

I grew up when you did everything you could to never go back to the dealership. Boy has times…read morechanged. I highly recommend Anderson to anyone looking for a reliable and honest repairs.

Brandon was an amazing sales person! I recommend him to everyone! Top notch Ford dealer!read more