I come from a CHI group where the front desk staff blocked care and lab draws for me. I was not…read moresickly until this year and was unable to get an appt at CHI. I was referred by a new neighbor to this practice and my world is flowing as healthcare is suppose to be. They have treated me with compassion and dignity and have quickly helped me get the services I need. From the time I enter until I left in two times there I have felt truly cared about and cared for. As an old nurse from another state, to see it is still out there speaks volumes.

This is a terrible place to go, they denied seeing me for my asthma because I was on Medicaid and…read moresaid it was ILLEGAL to see me. I have never had this problem before. They were rude and made statements indicating I was poor and couldn't be seen. Overall recommend finding somewhere a lot better with a lot better staff that ACTUALLY cares about your health over the amount of money they make.

We saw Doc Forsman for years, and we both have one thing to say about him..we LOVED this man…read more Excellent doctor that actually listened to patients and cared about his patients overall health and well-being. One example, I found a spot lower back that made me suspect shingles coming on. On the Wednesday am before Thanksgiving weekend...quick had my husband snap a pic and send it to Doc's nurse Jane. Doc called me right before they were closing for the long weekend and confirmed shingles, called in a script to help prevent it from becoming worst case. He did this knowing I couldn't wait over the 4 day weekend and it worked. Still got the rash and itch but cleared up in a few days with mild symptoms instead of weeks of severe suffering AND saved me a trip to the er. I have different medical team now due to a small cell lung cancer diagnosis, they're great. But I truly miss Doc, even just to have a conversation with him. Enjoy your retirement Dr Forsman and take comfort in the knowledge of how many people you helped and saved over your career. Susan and Tom Egr

I've been seeing Doctor Forsman my entire adult life, going on 20 years now. He always listens…read moreattentively and takes the time to make you feel like you are his only patient. His office furnishings maybe out dated but his knowledge of current medication and medical advancements never ceases to amaze me. In the rare case he doesn't have the answer he's quick to get you in front of a specialist without wasting time or expense on pointless tests.

Dr. Hutteger has been my doctor since moving to Omaha almost 3 years ago. He has been an excellent…read morephysician in terms of his bedside manner, listening skills, and his willingness to answer questions. The staff at the clinic are also respectful and have a good sense of humor - which is very important to me when I'm in a stressful situation, like a doctor's appointment. Overall, I would highly recommend Dr. Hutteger and his staff.

Today I had appointment with Dr. Hutteger. I was on fast for my bloodwork. Due to confusion on his…read morestaff's behalf, I was asked to wait for more than half an hour in his office. When I thought its getting longer, I went outside to ask his staff. Then he came to see me. He started lecturing me about time that he is not that late as other Dr's are. Then he asked me to change the Dr. if I cant wait that long. Then I canceled appointment with him and not seeing him again. I had enough of his tantrum. I wouldnt recommend anyone else unless he changes his attitude as to how he treats his patient.

The service of caring for the patient is lost in recent months as they put patients on hold…read moreindefinitely and blame them. My cousin was sent a letter indicating she was not living up to their standards because she missed two appointments. How rude! Don't they understand customer service never blames the client?

My experiences have been good so far. Their office is quiet and I've been able to get appointments…read morepretty quickly. However, like many doctors in Omaha, they tend to follow a more traditional approach to care rather than a progressive one. That said, if you advocate for different treatments or care options effectively, they are open to considering alternatives. The doctors are caring and willing to listen.

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.