I had a $10 off $10 or more coupon. Went inside the store and found a $9.99 shower gel and foot…read morecream that said on the price tag on the shelf that it was $2.49. I went to purchase my items with the coupon and the prissy cashier totaled my amount to $9.95. I paid for it but asked her why wasn't the foot cream $2.49 like it said on the shelf. Her reply "you got to use your $10 coupon!" I then told her, well why does the shelf price say $2.49? Once again, her reply "I have no idea." Good grief, at least check out the customers complaint!!!

I'm just going to get into the encounter I had earlier during my trip to Ulta. I had gone to Ulta…read moreto test new products & overall just look around to purchase new products. Today had been my birthday, and my friend and I had been swatching items in the high end section. A few minutes went by, and an employee stopped us to ask if we needed anything. I politely declined and continued to look around. The same question was then repeated a new employee. I, again, politely declined and continued to look around once more. This same routine happened numerous times before I realized they must think we had been doing something wrong. One employee even went as far to follow us across the entire store. Overall, it was humiliating and I do not suggest going there unless you like being treated like a criminal the entire time. (I did end up buying things at the end so it was pretty irrelevant being treated the way we did.)

Though this place is incredibly compact you can find things here you cant find anywhere else. The…read morestaff I've met are all pleasant to get help from and are always available to do so. The prices can be on the high side but for the hard to find selection its warranted. I'd definitely say if your in the area to check them out if your in need of a gift for someone important to you!

Salesgirls were too busy talking to even say hello when I walked in. When I ask for assistance I…read moregot the "eye roll" and "what do ya need" along with a very bad attitude. I had to retrieve the products in question from the shelf and bring it to her to get any response. The girl that checked me out was condescending, disrespectful, and downright snarky. I just moved to Longview and was happy to see there's a Sally's here. I have shopped at Sally's for 20 years and never encounter this level of rudeness. I will never return to this store, ever!!

Professional & attentive. Mandy is an expert in every aspect and knows exactly how to enhance…read morenatural beauty. Can't wait for my next event to get all glammed up again.

We had an absolutely fantastic experience with Mandy for my sister's wedding. She did an amazing…read morejob on everyone's makeup (obviously!), but she went completely above and beyond to help with so many little things to help the day go smoothly. Mandy was such a joy to work with - we loved having her as part of the special day!

Fantastic soaps for body, face, and hair. I use all three regularly!…read more The soapmaker is friendly and helpful.

The sweet couple who own and operate the shop showed me all their amazing soups and shared their…read morecompany history with me. They have been there 25 years! Wonderful soaps, friendly and warm greeting and I get to support our local merchants, that's a definite win!

This is the last store of its kind in the mall! But that doesn't mean it's not still a great store!…read more I think there's a lot of reasons to stop by here! One of the biggest is back to school shopping for kids of all ages! (College even but maybe not as much!) I've always found the employees to be extremely nice and helpful! I've come in several times to pick up orders for my Grandma and they're always super fast! I think the selection and prices are GREAT! I think I always preferred this store over Macy's and Sears! (Which is probably why it's the last store standing! Overall I think this is a very necessary store to stay in business and it helps the mall somewhat! It's great for clothes shopping of any kind and has great helpful employees! (Side note I'm not sure what they're playing but every time I've been in recently they've been playing GREAT Christmas music!) Thanks for reading if you did!

I love this Penney's store. It seems most of the other stores in this mall have gone out of…read morebusiness. I'm so glad this one remains. The store is loaded with great bargains. It seems items are always on sale. Plus, they have great employees. They are always there to help. The store is clean and racks are loaded with items to look at. Hopefully, it'll stay open!

The stylist who did my hair, Arianna, was amazing! She was very professional and knowledgeable…read moreabout what color would work best for me. She was very pleasant and nice to talk with! Would definitely recommend this facility and this particular stylist!

I've always enjoyed shopping at this Ulta and have generally had great experiences. The employees…read moreare usually friendly, helpful, and know how to make the store feel welcoming, which is why this visit stood out so much. When I walked in the other day, I was greeted by an employee with bright pink hair who offered me a shopping bag. I politely declined and started walking into the store to browse. Instead of letting me shop, she continued talking to me while following me around the store. I tried several times to politely disengage by continuing to browse, but she kept following me and speaking very loudly. The interaction quickly went from friendly to overwhelming. I understand greeting customers and offering assistance, but this employee seemed unable to recognize that I wanted to shop on my own. It made me feel extremely uncomfortable and like I couldn't simply browse in peace. By the end of it, I just wanted to leave and come back another day. I've never experienced anything like this at this location before, which is disappointing because I genuinely enjoy shopping here. I hope this employee receives some coaching on reading customers' body language and recognizing when someone is politely trying to end a conversation. Great customer service isn't just about being outgoing... it's also about knowing when to step back and give customers the space to enjoy their shopping experience.