I am trying to contact the health department but not sure where to call... my friend stayed in room 38 upstairs and when I say they have bed bugs, trust me they are infested. My friend woke up to a bed bug biting him so he took pictures and the owner did nothing about it... he didn't even offer a discount. He wanted to move him to a room right next door to the one that's infested. He checked out of the room and then they refused to give him the key deposit of $20 back claiming he never took money from him. read more

El Cajon Inn & Suites - Bed bugs with spots of bed bug fecals - Hotels Near Me - El Cajon, California

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DO NOT BOOK. not only is the place sketchy, but the room was horrible. the floors look new, but definitely weren't even swept up, mopped, ever. the bed frame was disgusting. i used my own clorox wipes to wipe everything down. i check for bed bugs so i look at the mattress. oh yeah, that was the final straw. we immediately found a different hotel, didn't get full money back. read more

El Cajon Inn & Suites - Hotels Near Me - El Cajon, California

Omg omg omg this place needs to be condemned and torn down!!!!!! We stayed there On the 3rd and it was A NIGHTMARE . First the walls are BROWN and you walk in and it's totally dark. You can't see anything which now that I think about it MIGHT be a good thing. First 2 hours we were there our toilet flooded. Over spilled with NOTHING in it. I had to put towels down to keep it IN the bathroom. It over flowed twice! We were afraid to use it. There was noooo toilet paper holder. No HOT water from any faucet and they had a huge table right across from the bathroom door so it was a tight fit. The little refrigerator almost fell over when we went to open it. The A/C did not work. We could not even see any thing to turn it on. The A/C front cover was also falling off. The room was filthy the window sill was sticky and in the morning when we went to fix our coffee there were at least two roaches we saw crawling on the brown entertainment center. We decided to get the heck out of there. And when I told the guy they needed to exterminate he just smiled and said yes we will. Well if they don't believe me I got pictures!! So not only did the toilet run all night but we had to deal with bugs. For 120 bucks a night you would think it would be better quality!!!!!!!!! read more

I don't even know where to begin. I'm very easy on hotel reviews especially if the place falls in the economy tier. What I have come to expect is minimal maid service which pretty much only includes making the beds, taking out the trash & replenishing towels. And I've never once stayed at a hotel/motel that didn't meet these expectations--& we've stayed in more than a handful of different tier hotels. We stayed at this facility for 4 days (and only because it was a convention weekend, I made a mistake with a previous booking AND I didn't want us to sleep in our vehicle) & not once did we come back to the hotel with the beds made, trash taken out & towels replaced. They say there is a first time for everything and unfortunately for us, there's a first time for staying at a truly awful, awful hotel/motel. We walked into our "non-smoking" room to be greeted with the awful stench of cigarette smoke. Upon investigation, The Huz discovered that someone had covered the smoke detector with a plastic bag (I guess to allow the freedom to smoke). My question is, did no one from the staff notice this? Furthermore, they has many smoking ash trays placed just outside of the non-smoking rooms. The bed sheets had stains on them! The walls had chipping paint. They had a refrigerator but it made so much noise (sounded like a growling Wookie from Star Wars). And when I put some stuff in it, it froze everything! The door did not have a second lock bolt. It was there, but it didn't work & appeared to have been tampered with. It looked like someone previously kicked the door in because there was a rectangular cut into the door that was poorly patched back together. There was also no eye hole to view who may be right outside the door, instead it was covered by an unusual type of material, maybe toilet paper? Every time we left for the day, we made sure to pack everything because there was no way we were going to leave anything we considered of value in the room. There was no stopper in the bathtub so you couldn't take a bath (thank goodness the showers worked at least). In addition, the water pressure in the sink was awkward because it kept splashing everything (what's up with that). But the most shady part of the experience is when we checked in, the attendant asked us to cancel our booking so that he wouldn't have to pay commission fees. He also proceeded to ask if The Huz wanted to "check the room" just in case he didn't want to go further with the booking. The Huz responded, "Uh, does that happen often?", which was answered by a shrug. Truly, truly awkward & eye-opening experience. I reported them to Booking.com If my "Elite Yelper" reviews hold any weight at all, I wholeheartedly warn all to stay away from this place. Please book & stay at your own discretion & may the force be with you. read more

El Cajon Inn & Suites - Smoke detector covered by a plastic bag. That's not how that works, I would presume. Good for covert smokers, bad for fire warnings. - Hotels Near Me - El Cajon, California

WORST HOTEL IVE EVER BEEN TOO! Smelled really bad inside, couch all stained up, everything dusty and dirty, blankets all ugly, bathroom curtain all stained...there was a pubic hair in bathtub, I have 3 small kids..in no damn way was I going to even stay there one night. HAVE NO DAMN IDEA HOW THEY LET THIS HOTEL BE IN BUISNESS, WORST WORST PLACE EVER!!! read more

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This is the worst place to get a room in El Cajon. I stayed in a single King room last Tuesday to Wednesday (11/13/18). No A/C as advertised, cockroaches, ticks( which I killed one on one of the walls), interior run down, TV reception was awful, guy in room next to me was hacking up a lung and cussing and yelling all night, if you stay here enjoy sleeping with cockroaches, ticks and whatever else might pay an unwanted visit. read more

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A horrible place of business. There were fights breaking out every other day . Loud music coming from 3 doors down . Drugs being sold almost daily outside of my room. The owners never came to give clean sheets or towels . A man was killed not long ago . He was shot to death . The rooms have roaches , messed up painted rooms and even the air conditioning smelled like mold when turned on. The little boy who claims to clean room actually doesnt clean unless you are checking out I here for months cause I had no Id the only place who helped with no id card. The owners are rude the wife is actually worst then the husband. At night hours they shut the ice off as well and tells you oh well I cant help you after 8 PM. Disgusting place of business. Definitely reporting to better business bureau. Dont come here . Worst place of business. read more

Worst hotel I've ever been to. Room smelled like mold and cigarettes, the bathtub and toilet were disgusting, there was no toilet paper in the room, the bathroom mirror was broken. It looked like the room wasn't even cleaned prior to check in. The whole place is extremely run down and in bad shape. The bed and comforter were also disgusting. read more

I actually really like this place. The owners are really nice and accommodating to your needs. Affordable prices and nice rooms. I would recommended to anyone on a budget who wants quality rooms. read more

This place is alright. It's real simple. Good night's sleep. Quite. Management is nice. Spent 4 days there, and they were very accommodating! read more

This place gave my son pink eye, then my ex was propositioned for sex by another man. Their Rice's are different for everyone. They don't have one set price. They say they do but they are saying that while giving everyone different prices. read more

MGMT and staff are very kind and thoughtful of our stay we were able to relax and enjoy the rest of our stay

Hell hole dump. Roaches, reeks of cigarette and didn't feel safe at all. Do not stay here.

I checked into this hell hole on Wednesday, July 20th, 2016 approximately 130pm. Prior to checking in, the owner and his wife both asked me at the same time, "A room for how many people?" I responded for two people and was then given a room with a huge crack underneath the door of the entrance, that you can see the entire parking lot! I booked a room online with a queen size bed, and a sofa bed with 2 person maximum capacity. The owner of this rundown palace, gave me a room with a king size bed. I told him, my email confirmation said I have a sofa bed and I would need that sofa bed. He asked, "How many people in this room?" I said, "2. Me and my friend." Owner then said, "This bed is big enough for two". I said, "That is not the point. The point is I want what I paid for." He then tells me no, he don't have any rooms available with a sofa bed at all whatsoever. I then said I might need to book somewhere else then. He left my room and I went thru my emails for the booking confirmation. About 10 minutes later came a knock on my door, the owner. He told me he found a room with a sofa bed. Magically he found a room with a sofa bed after he said there was nothing available at all whatsoever. I had to move all my belongings and moved into another room. After moving into the new room with a sofa bed, I settled down and went back into the office to ask for extra bedsheets, blankets for the sofa bed for my friend and extra towels. There are only two towels in that room. The owner's wife was at the front desk. When I requested for the extra stuff, she gave me a bewildering look and said to me in an almost screaming voice, "How many people in your room!" I told her, "Didn't you just asked me that when I checked in?! I said two! How many do you think there are?! I need the stuff for the sofa bed." Her husband then walked in and she ignored me and turned to him and asked, "How many people in her room?!" At this point I lost my temper and said to both of them, "Both of you asked me like 10 times already how many people and I keep saying two!!! And both keep asking and asking the same damn question!! How many times do you want me to answer this same question and how many more times are you going to ask?!" The owner then hushed his wife and said to me, "ok ok never mind, I will bring you the things." Needless to say the "things" took quite awhile to show up. I had the air conditioner running thru out the day because it was 100 degrees outside in El Cajon, CA. The air conditioner was leaking of water. I didn't say anything to the owner, because I'm tired of talking to him and his wife about this stupid room so I put a towel on the floor where the water was dripping. The next day, Thursday July 21st, 2016 my friend and I left the room early in the morning. We left the AC running so that when we get back the room will be cool. When we got back the entire floor was wet from the AC and had to use all the towels to mop up the floor. I took a trash bag, picked up all the wet towels and took it into the office in exchange for clean ones. Later on that night my friend saw roaches running on the floor by her sofa bed. I went to brush my teeth and saw a small black roach running from the back of the faucet and baby roaches in the bathroom floor. Saturday, I got back at 230am morning. The office has a neon light that says open. Again, I needed more towels. I went into the office and rang the bell. His office is connected to his motel room. I rang the bell again. Two minutes later he stumbled into the office, with his eyes still half closed. I said, "Sorry to wake you up but can I get some more clean towels?" The owner looked at the clock and ask, "Do you know what time it is? 230 in the morning". I said to him, "I'm sorry I need some towels and I'm sorry to wake you up. I'm exhausted too and I just got back. Can I just get the towels and you can go back to sleep." The owner then looked at me up and down and said to me, "Wow. You look amazing for being so tired!!" You know, at this point I lost it. I do not need or deserve any f'n comments and I let him have it at this point. All I asked for was for towels!! NOT ANY KIND OF COMMENTS!! I literally screamed at him at this point and said to him, "I didn't ask you to own this shitty ass motel nor did I ask you to take this kind of job! You could've hired some kid to do your crappy work during graveyard shift while you sleep but instead you're too cheap!!! I want my f'n towels!!" Needless to say he got me my towels within 5 minutes. He also called the cops on me. Cops told me he calls them on a regular basics with issues he has on his tenants. This goes to show you, this person have no proper business etiquette and have no people skills. The next morning he kicked me out of the shitty ass motel. Just note, if you decide to come to this crap hole, make sure you are ready to see the roaches and make sure you are ready for the tight ass he is on his towels. This guy is a bitch. read more

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If i could give a negative star rating I would! This place doesn't even deserve one star! The management team here is sketchy at best! They change their story every time you talk to them! They are liars and cheats! They take advantage of people! They charged my husband and I $575 dollars for a 5 night stay and threaten to charge us $100 dollars if we backed out of our reservation so we were stuck! The kitchen is a joke! Its a closet with a sink and two burners and one didn't even work! Their floors are so filthy the bottoms of your feet turn black as soon as you walk barefoot! The AC kept freezing over and they have a roach infestation! Don't get me started on the drug dealers and crack whore's who are always on the property! This is by far the worst hotel in El Cajon! Do yourself a favor and bypass this location! read more

I would give this a negative 5 star! Don't give your information to this place, I stayed here in September 2016 and someone from the hotel gave my information to their friend and was contacting me. They now know where I live and know my number. He said he has seen my picture and when I asked where from he said it was from my ID. So i then said "you saw my ID like from when they photo copy it to keep in their records and he said yes. I definitely don't recommend giving your information to them! The names were "Manojmanu" and "Tijo" and the number that called me was 1(619)-598-5733. read more

Do not stay here needs to be investagted by healt department ASAP its gross 5 sheets on the bed and pillows upon doinh my own investagation i also found roachez evey place including my bed its filthy its poor management things are dirty broken and the thing that bothers me is tharlt they come in our room to get to stotage what the hell maintance fighting in parking lot told my son cant bounce a ball unless we give.them 100.00 they will not allow visiters they will not let you leave your room at night this is unreal i bought my own cleaning supplies and a gallon of bug spray washed all sheets and towels and cleand the room they also made us take out the furniture and put newer furniture in drug deals also found needle caps. and holes in sheets the matteress are filthy they store stuff outside the back window and speaking of window the curtins dont match and are dirty and the back window will not open not friendly here thay also said city is on them for bed bugs we told them about roaches. But nothing was done do not rent here read more

If you want to stay in a place that is filthy with cockroaches, weird bugs with wings sharing the bed, cigarette holes in the comforter, AC and fridge that do not work, empty drug bag goes under the bathroom sink, inches of filth on the floor and a strong smell of BO, this is the place for you. Immediately after showering, my husband and I made the mistake of walking on the floor. Our soles were black with filth. There was a hooker bringing customers to her room all throughout the night. The room next to us had people up all night that were obviously on an illegal substance. From their looks, it appeared to be meth. They made so much noise that we got no sleep at all. The locked cover on my husbands truck bed was pried open and a lot of high price tools were stolen. The freezer in the mini fridge did not work and ice cream my husband bought melted and dripped into the fridge. It appeared that the place had not been cleaned for over a month. This is a disgusting sleazy motel. The owners obviously don't care about customers and just want to rip people off. Stay far away from this place. If all hotels are booked and this is the only place left, sleep in your car. read more

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I reserved a kitchenette that was pet friendly and when checking they said they didn't have one and still charged me the same price. Then when they noticed my small dog, they said I snuck her in & pets weren't allowed in our room. We were then moved to a smaller room that was filthy. There were blood stains on the bathroom wall, trash and dirt on the floor and you could smell the body odor from the previous renter on the sheet. Shortly after getting in the room we noticed bed bugs. I Immediately went to the front desk and demanded a refund. My husband put the bug in exist lock and we took it to the front desk to show her and she Asked if we wanted to leave or move to different Room. I want to re fun she said I had to be moved out 1st, then when I went to get my refund she tried to only give me the $25 deposit back. After a heated argument and threatening to call the police I was finally refunded some of my money. I would not recommend anyone stay here ever. read more

If it were possible I would rate this hotel negative 5 stars. Not only for the awful experience, and horrible service! The rooms were smaller than the pictures, smells disgusting, bug infestation, rips in the couch/ blankets, showers were moldy. And I'm pretty sure this room or water or something in there got me and the people I stayed with sick. The ABSOLUTE WORST PART IS I stayed in this hotel September of 2016 and a few months after I stayed in this hotel I got a random call and text from some number. And when I answered over a few hours of just trying to figure out who this person was he finally answered the phone. I found out the manager at El Cajon Inn and Suites had a friend names Tijo and he showed him a photo copied picture of my California ID and and gave him all of my information. Phone number name and more. This man harassed me telling me he saw me at the beach and that he wants to be friends. Asking me were and live and more. This is highly illegal and I wouldn't stay here on the fact alone that your personal information isn't safe! It's going to some creepy old man, that loves young girls. I am only 18 and was when I stayed there. Just an honest review. DO NOT STAY HERE! For your personal safety. read more