Very friendly and helpful staff. Everyone was kind and…read moreaccommodating. They even helped us both the tax free stuff.

Spent a day sampling smells and for at least 40 minutes sampled the fragrances and told the…read moreassociate I'd be back the next day to get the fragrance I like the best. They told me they'd hold it. I come back and was sold the wrong fragrance than the one I picked out. I come all the way back to the store to let them know they sold me the wrong bottle exchange it for the correct smell, turns out they never had the fragrance to begin with. Overall an utter waste of my time and money. Will take weeks to months for my refund and manager did nothing for my inconvenience. Overall extremely dissatisfied with this store. Will not be shopping with LV again.

Super creepy experience here on a busy Saturday afternoon. This was the busiest I have ever seen…read morethe Super Selecto. Lines extended down the aisles. I got my items and used self check out, which took under 5 minutes. An attentive employee was there assisting people. I had Ubered to the Selecto and asked the driver to wait, saying I would pay him directly for the return to my hotel. It's the first time I had done this. I usually walk down to the Starbucks and grab an Uber from there. Thank God I didn't. When I reached the ground level exit a man had followed me! I stepped outside the entrance and he was shouting questions at me in English, asking where my husband was and where was I from, and didn't I want to talk to him!!! I looked for my Uber driver as the man was advancing on me. My driver saw what was happening and pulled up to me quickly, nearly running the man over. He literally saved me from a BAD situation. Where was the Super Selecto security??? I am in Cancun once a month. This is the first time I have felt unsafe.

Great store to grab groceries, health needs, and souvenirs while staying in the hotel zone. Prices…read morewere a bit on the higher side, but nothing we weren't used to back here in the States.

Picked us up from the Cancun airport right on time, with a sign right outside the exit. Also picked…read moreus up from the hotel back to the airport right on time.

Booking with Cheap transfers was easy and reasonable. I called the number on the site after having…read moresome issues trying to book on my iPhone. I expected to get a voicemail being that it was after 6 on a Sunday, but the representative was able to make my reservation with in a few minutes and emailed details and a PayPal invoice shortly after. The airport pick up transfer was there with our names on a small white dry erase board, he greeted us and walked us down to a parking spot then radioed the SUV which arrived within 5 minutes and the pick up was just as smooth. When I booked I relied on trip advisor reviews and they were 100% correct, this company is cheaper than all the rest, but there is no catch. I will book them and recommend for future trips to Cancun.

Costco Cancún was just like any other Costco here in the states. Great value selection and a few…read morelocal options that bring its own flare to the locals. We enjoy stopping by Costco when traveling just to see what may be different. Some of the more notable items were 5 gallon paint, mini split AC units, local cheeses just to name a few. The costs were much better than in the dates wish I could bring stuff back with me.

My luggage broke while on vacation so it was really convenient that there was a local Costco in…read moretown. The luggage selection was very limited but when it is an emergency anything will do; and they were reasonably priced as well so it was fine. The store was clean, organized, and with friendly staff.

The staff at MSC Cruises told us that the crew will get off at this port and go shopping at Mega…read more They said to go right from the port. The walk was not so bad, maybe 10 minutes from the Plaza. You see government building and hotels. There are very few tourists on this street. We ended up seeing Chedraui on our way to Mega and stopped after. I found the prices to be better here. The selection is about the same. We were souvenir shopping. They had a wide selection of souvenirs but I found the prices to be about the same as at the touristy Plaza Longosto. Nonetheless, I came to get treats for the ship crew and found what I was looking for.

Store is okay. Was clean and relatively easy to find things…read more But omg the service is horrendous slow. The 15 item or less line literally took like 45 minutes to get through. Ive never seen lines like this in my life Cashiers were not friendly and just very indifferent. The only time they say anything is when.its time to pay

We found this super market in the Plaza Al Americas. The place was pretty expansive with all…read morethings a tourist would need - bottled water, bakery, produce, deli, souvenirs, clothes, etc. Not much English was spoken but the staff were very polite. Prices were very economical.

We absolutely loved this store due to the amazing prices and selection! Staying in an Airbnb in…read moredowntown Cancun we wanted to do some cooking to help make our stay a little cheaper. Chedraui was a short walk from where we were staying and we shopped multiple times during our visit. We were able to find beautiful produce, tortillas, alcohol, and all kinds of other things at a fraction of what we pay here in the states. The staff was very friendly, although not much English is spoken. The store is very bright, clean, and feels very safe. We felt very lucky to have found Chedraui and fr it to be so close to where we were staying. They also have lots of souvenirs and vacation essentials like sunscreen and aloe. There is also an amazing bakery inside with delicious breads and sweet treats. Everything was so inexpensive and so delicious. I ate way too many carbs from this little section of the store.

Can it get any more convenient than this? Right in the middle of downtown Tulum. Few steps away…read morefrom the town center. The bus terminal is small but is so intelligently designed and very strategically located. Another addition to the long list of outstanding things about this wonderful town called Tulum! Here are some of the key highlights: 1. It's best to book your tickets a few days in advance given how much the locals and tourists rely on the bus connections going in and out of Tulum. Especially if you are going to the Airport or down south to Chetumal or even up north towards Merrida. Playa del Carmen - maybe not. Too many collectivos plying back and forth on that route. 2. Booking in advance also helps you choose the seats on the buses. It is not first come first serve system for boarding here. Seats get assigned and you can choose your preference when you book them. (take notice Greyhound / Peter Pan / Megabus / et al!) 3. The staff at the counter is very friendly. And they all speak la ingles! 4. One very important point: During the month of February. some parts of Quintana Roo (that includes Tulum), turn the clocks forward by an hour as compared to Cancun time. The buses leave according to the Tulum time. So booking the tickets at this bus terminal becomes even more important so that you know you are going to board your bus at the right time and not miss it by an hour. There are 2 Big Clocks showing The 2 different times - right next to the bookin window! This is of importance because in this modern day and age, the cell phones (if they get the wireless network you are riding on) refuse to come to terms with this reality that is followed only in this beautiful region. No auto update for Quintana Roo time? Take that iOS and Android devices - some place you guys are completely useless! 5. There is a small store attached to the bus terminal that sells essentials - water, soda, juices, coffee, to go snacks and sandwiches, Hola magazines en espaniol, and such. Pretty awesome! PS: No cerveza! (Nothing in this world is 100% awesome) 6. The terminal also has a very well kept, Neat and Very Clean public rest room that is pay-to-use. Huge, tall 8+ feet turnstiles to get access after you drop in the coin. Guess what - 5 pesos Only! ~ 35.3 US cents - that's some DEAL! 7. The information board outside the booking counter has a lot of information - in English and Spanish. Destinations, departure times, trip time, and fare prices that you can read and plan your move towards the booking counter with less queries. My many a college degrees come handy somewhere at least! 8. Finally, the seating area is not huge. For a terminal that can handle 4 buses standing next to each other, the hall has benches that can seat approx 30-40 (depending on people sizes and accompanied luggage) max and can get crowded pretty fast. But the benches are well apart that when to full capacity, you won't be feeling like one of the 37 sardines crammed in a tiny can. No - you will be just fine. As goes common sense - arrive a little early. Grab a good spot. Do some people watch. Maybe you will get lucky, catch a free show, before you go. Awesome tourists from somewhere in Wales, taking out zip locks of baby carrots, eating healthy before a bus ride to Chetumal, asking their tour Italian guide about whether the mini bus they will be on for the second trip will really be a chicken bus and he replies, yes, but no birds on board, but crowded enough that there won't be seats - just standing space for the 2 hour ride through the mountains... Precious!! I know where I will be going to next... Enjoy!!

We had a good experience with BD Experience (or "BDExperience"), a business line of Best Day Travel…read moreGroup, based in Cancun. I'm surprised to see an average 2.2-star Yelp rating for this business (137 reviews), at the time of writing this review. Our experience was a solid four stars. Side note: Based on some of the pictures here, I'm also surprised to see that Best Day Travel hosted what appeared to be an official Yelp event back in March 2016. My wife and I booked a vacation package to Grand Velas Riviera Maya resort, located in Playa del Carmen, through Costco Travel. As part of that package, BD Experience was our ground transportation between Cancun International Airport and the resort. The arrival and departure transfers went well. Both ways, we were safely and efficiently transported in nice, air-conditioned, private vans with music. Each way, it was just us and a dedicated driver. Getting from the airport to Grand Velas took about 45 minutes. The return trip from Grand Velas to the airport took less time, about 35 minutes. Upon arrival to Cancun and exiting the airport, it was very easy to spot the BD Experience employees holding Costco Travel signs. There were many BD Experience employees, wearing red shirts, and BD Experience branded vehicles. This appeared to be a popular service with a lot of American customers waiting in groups, clustered near the vans. We waited about 5-10 minutes outside before we were led to a van, our luggage loaded in, and on our way. Going to the resort, we rode in a BD Experience branded van. Going back to the airport, we were picked up in a sleek, luxurious, black Mercedes van. Both drivers were great. One of the drivers spoke very little English while the other spoke good English. Communication with BD Experience was done via WhatsApp. I mostly messaged with BD Experience's business account at +52 998 321 5963. I also messaged with Hugo Figueroa regarding our departure confirmation. I had a pleasant experience with Hugo. We had a good laugh about my WhatsApp profile picture with "Nature Boy" Ric Flair. Woooo! But seriously, everything with BD Experience went smoothly. Pickup times and other details were well communicated in advance. We had no issues. Bring cash to tip your driver. I suggest $5-10 USD each way. Tip more if you have a larger party with lots of luggage. In case we had any issues, Costco Travel gave us the following phone number for BD Experience: +52 998 113 1814. Check out BD Experience on Instagram at https://www.instagram.com/bd_experience/?hl=en

Avoid BD Experience -- Especially If You're Traveling with Kids or Want a Stress-Free Trip…read more We recently traveled to Cancun and booked BD Experience as part of a Travelocity package. I strongly advise avoiding this company if you're traveling with children or simply want a smooth, reliable experience. To confirm your shuttle, you're required to reach out to BD Experience about 24 hours in advance -- but they don't make it easy. You have to contact them through WhatsApp Business, and even then, they redirect you to a different number because the first one supposedly has issues. I followed the instructions and confirmed our arrival. No one ever reached out to me directly. Upon arrival in Cancun, we located their kiosk and were told to wait 30 minutes. Eventually, we -- along with several other groups -- were shuttled to our resorts without issue. The problems began the day before our return flight. I messaged them to confirm our pickup, only to be told that our booking only included a one-way trip to the resort. This was incorrect -- my itinerary clearly showed a round-trip transfer. I even sent them a screenshot as proof. Still, they insisted I contact Travelocity to obtain specific voucher numbers. After wasting time tracking those down, BD Experience finally acknowledged our round-trip booking. I requested a 10:00 AM pickup for our 1:00 PM flight. They refused, saying we had to leave at 9:00 AM because another guest was scheduled at that time and we'd have to share the shuttle. This change effectively cut short our last day -- our kids couldn't even use the pool before leaving. We were ready in the lobby by 8:30 AM. Multiple shuttle drivers arrived and called out guest names, but no one ever called ours. By 9:10, still no driver. I messaged BD Experience -- no reply. Ten more minutes went by. I asked the Hilton staff for help. One kind employee tried calling BD Experience (he speaks Spanish), but they didn't answer. At 10:14 AM, an hour after our scheduled pickup, BD finally responded via WhatsApp saying the driver was there and we weren't -- a complete lie. They didn't even attempt to send another vehicle, just told me to contact Travelocity for a refund. At that point, we were stranded with two small kids and no ride to the airport -- and already late. Thankfully, the Hilton staff stepped up. One of the lobby attendants (guy in a black t-shirt -- please thank him!) called us a taxi, which cost us $60 USD. We barely made it to the airport on time. If I hadn't insisted on leaving early, we might have missed our flight -- with a 3- and 5-year-old in tow. Can you imagine missing your flight, having to rebook last-minute, possibly being separated from your children during seating? Travelocity -- why are you partnering with a company that provides such unreliable service? BD Experience -- you caused us stress, wasted our time, and left us scrambling with young kids. If anyone wants proof, I have the WhatsApp chat log.

To me this is the best supermarket in Playa. CLEAN and easy…read moreto navigate. The only supermarket I have not been disappointed with their beef, poultry or seafood. Fruits, vegetables, and bakery also excellent. They do seem a bit higher than their competitors, but not too much and I think worth it for the quality. Complaint: they do not carry any high quality butter! Odd...

Es super. Es híper! Es un mercado muy híper!…read more Seriously this is a huge, huge mercado, and the best last stop for groceries on the way to Tulum. This supermercado far outstrips any of the offerings south of this point, and should be a stop you make on the way from the airport to Tulum or really any points south. Located inside a weird sort of mini-mall, the Soriana has a surprisingly decent selection of produce, a very large and diverse selection of regular groceries, a big meat, deli and cheese selection, and pretty much everything you could want. The spirits selection is larger than your average supermercado. Prices are pretty decent. Don't miss the little deli section on the left hand side of the store (when facing in from the front) with various types of interesting Mexican cheeses and chorizos. Nothing too artisan or fancy here, but some decent stuff. The only things this place is missing are maybe a fresh salsa bar, some more artisan things, and maybe a little bit better produce section. But compared to other markets in the area, it easily holds its own.