This was the second time in the last month we have done this same exact tour. My nephew plays…read morebaseball for the Quintana Roo Tigres so we come down here now quite often. The weather for this excursion prevented us from going snorkeling, so they just let us cruise in the fast boats for 2 hours thru the marinas, bays, shorelines and mangroves of Cancun. So much fun. Alex our guide did a great job, even though one of our boats in the party suffered a propeller malfunction, they replaced the boat quickly and made up our downtime. Great time, and will do it again.

I know some things are beyond our control, especially when it comes to weather. We had booked the…read morespeedboat/snorkel tour. We spent the morning getting ready for our noon tour, then took the bus to the location. Through a bit of overzealousness on our part, we arrived 45 minutes early, only to find out the tour was cancelled to do...maybe the wind? The boats and snorkeling weren't possible to go out. A few of us cancelled, but some decided they wanted to still do the trip the following day (our last day), but we asked them to please notify us in case it was cancelled beforehand so they didn't have to take another bus ride for no reason. I emailed the morning of, because of the strong winds all throughout the night. I did receive an email back, saying they hadn't heard if the tour was going to take place but I'd be notified in case of something had changed. Welp, those that were going had no choice to leave and hop on the bus for their tour...only to find out, the snorkeling part was cancelled, but they could do the boat ride if they wanted. Since snorkeling was their main reason for going, they decided to cancel. It would have been great to know this before hand. The refunds were processed pretty promptly and we were grateful for that, but it's a shame there wasn't much communication that wasted time (and money) that could have used for something else both times.

I think I had the best tour guide! His name was Jose and he was very active! An answered any and…read moreall of our questions! He was super informative and funny! And hearing all of the stories of this Monument are incredible! And there are plenty of vendors to buy souvenirs. Good souvenirs at that! Wear tennis shoes and shorts. Wear clothing that you don't mind sweating in. Bring plenty of water. I wish they sold food at this place. I mean the vendors. And what was up with all of the dogs at this place? They were just chillin like don't mind me. Just walk around LOL

From the owner: Chichen Itza VIP Tours centra se servicio en Tours de calidad y servicios vip. Puedes tener la…read moreconfianza que en nuestra empresa solo obtendrás tours que exceden en mucho los servicios regulares a Chichen Itza. Tenemos servicios desde compartidos, privados, privados de lujo por tierra y por aire.

We did a 1 day tour of Tulum with cenotes, zip lines, ATVs, and underground cave snorkeling…read more Antonio was our driver and tour guide. He was very kind and funny. He answered all of our random questions (believe me, we think of lots) with a smile and great attitude. He took us to a restaurant with the most delicious fresh fajitas. The best!!! Luis was our guide for all the activities aside from Tulum. He was helpful and kind. Everyone had a great attitude and was polite, always making sure we had a good time. At the end we had some tasty tamales. There are other tours similar to this, but the friendliest guides (who spoke good English) and the best price are found here!

Such a fun experience! Went with a large group to go on ATVs, zip lining, snorkeling in caves and…read moreswimming in a beautiful cenote. The staff was great and never made you feel rushed, but we still finished within a timely manner. Our resort had recommended this excursion to us and we had so much fun doing it! I would highly recommend the Mystic Adventure!

We used these folks for our recent vacation to Cancun. We got excellent service, both via email…read morecommunications and coordination of all activities, and then in-person once we got to Cancun. Our agent was Liliana, and her driver she assigned to us was Gabriel. Both provided us with great service. All activities and tours were excellent and exactly as described in their literature. And, their pricing is very competitive. When you overlay the flawless service we received, everything about these folks was outstanding! We definitely will use them again for our next vacation to Cancun!

This was one of the best experiences of our lives. We left a little late, so we ended up getting…read moreback late. There was some confusion, however the lady in charge took very good care of us when we made it back. The boat ride was about 2 hours out to find the whales. Our kiddos got sick, but the crew on the boat helped out as much as possible. The other tourist on board with us were also very kind and understanding. The divers stayed with us and guided us while we were in the ocean. They made sure everyone was able to see and experience the whales up close. Whale sharks are not to be confused with sharks FYI! After we swam with the whales the captain took us to explore some reefs, then to isla mujares, which was my favorite place to visit. They made fresh ceviche while we swam off the shores. If you are in cancun while the whale sharks are in season then I highly recommend you take the opportunity.

My first five star review ever! Incredible experience!! Yes a long boat ride to and from the…read moresharks but this was not a touristy thing like dolphin swims end up being. You just snorkel and swim and just watch the sharks. We saw multiple sharks and watched them eat and even smaller fish feeding off them. All seven people in our party loved the experience. Just wonderful. Yes it costs a little more than other excursions but well worth it. We got three turns swimming with the sharks. Also water, soda, a light breakfast and light snack at the end. We also did some snorkeling at end of tour.

We had a really fun afternoon on the Cenotes and Ecopark tour at Labnaha. The activity is split…read moreinto 2 parts; the ecopark and the cenotes tour. The whole day is pretty much water based. If you have a fear of water, or don't' enjoy water; don't come here. At the Ecopark there is ziplining, canoeing and a refreshing dip into this gorgeous pond. The canoe ride was really fun, the water was amazing... clear blue, lily pads everywhere, turtles fish.The only issue with the canoe is that there was no guidance about how to canoe. Lol! It took us a while to get the hang of it, then it was over. With a little guidance we may have gotten to explore more. After the canoe they take you to a smaller pond where you can jump off a little cliff, swim or snorkel. I've never seen water that green and clear in my life. Really cool. But the water is deep... so again, if you're not a good swimmer it may be anxiety producing. After a snack of local fruits and guac, you head out to the cenotes, which are underwater caves. The guide takes you down stairs into a cave that's about thigh high in water, gives you a lifejacket, scuba light, and goggles and tells you to come with him. I thought the original cave was the entirety of the activity, but actually he takes you through a tunnel of caves that takes about 20 min. Once you leave the original cenote, you're treading water for the entire tour. The water is deep. Maybe I just didn't' know what to expect, but I really think the guide should have explained what was going on more clearly. I was ok b/c I know how to tread, and I thought the experience was pretty cool, but only 2 out the 4 people in our party actually participated in the cenote tour... they just weren't as comfortable with water. Anywhoo, I give them a 4 because it was a unique experience. I would give them 5, but the guidance was a bit lacking. I'm a little conflicted about docking a star because the guide was a lovely young guy from Tulum and I'm all about supporting local business and local guides, BUT it could be a dangerous activity and in this situation a bit more guidance would have been good. All in all, very much recommended.

**A Day of Sun and Discovery: Chichen Itza Adventure, local lunch buffet, and cenote visit**…read more I recently had the opportunity to visit the ancient Mayan ruins of Chichen Itza, and I must say, it was an unforgettable experience! Despite the scorching heat, our group had an absolute blast exploring this incredible site. **The Weather: A Sizzling Challenge** Let's get the obvious out of the way - it was HOT. Like, "I-can't-even-wear-my-sunglasses-because-their-frames-are-melting" hot. The sun beats down relentlessly, making every step feel like a marathon. But, as they say, "no pain, no gain" - and we were determined to make the most of our day. **The Ruins: A Treasure Trove of History** As we ventured deeper into the site, our eyes widened in awe at the sheer scale and grandeur of the ancient structures. The Pyramid of Kukulkan (El Castillo) stole the show, its intricate carvings and stairways a testament to the ingenuity of the Mayans. The Temple of Warriors, with its 9 pillars, was another highlight - each one adorned with symbolic carvings that told stories of battles and mythological creatures. **Cenote** We were also lucky enough to visit a local cenote and were thoroughly impressed. Despite the short visit, the experience was refreshing and rejuvenating. (about an hour 1/2 or so) The water was crystal clear and a perfect temperature - a welcome respite from the hot Cancun sun. The calm and peaceful atmosphere made it easy to unwind and relax. If you're looking for a quick and easy way to cool off or experience the natural beauty of Cancun, I highly recommend checking out one of these local cenotes. Don't expect to spend hours exploring, but do expect to leave feeling refreshed and invigorated. **Tips and Takeaways** * Bring sunscreen. Like, a lot of sunscreen. * Bring a canteen filled with Ice and water * Wear comfortable shoes - you'll be doing a lot of walking. * Take breaks in shaded areas or under umbrellas to avoid heat exhaustion. * Don't miss the acoustics demonstration at El Castillo - it's an impressive display! * Be prepared for crowds and long lines during peak season. * Consider booking a guided tour to get a deeper understanding of the site's history and significance. Thank you NOE and team!

Our tour guides, Miguel & Carmona were very helpful and knowledgeable. The deluxe tour package to…read moreChichen Itza and the cenote was well worth it. I was truly impressed with everything they planned for us.

Absolutely incredible! We were surrounded by whale sharks on all sides. The shuttle service was…read moreexceptional, and the guides and boat were very very professional. I would highly recommend this to anyone.

Great experience! Once in a lifetime event for me. The guide and boat captain were professional…read moreand super cool! It is well worth it.

If you do the Chichen Itza trip don't do the deluxe. For an extra $35 (us) my "continental…read morebreakfast" was a bag with a banana, granola bar, bologna sandwich and apple juice. The person next to me had the non-deluxe and had everything I did except the continental breakfast. There is a guy at a taco restaurant across from Riu Palace Americas who sells trips a lot cheaper. He is from Portland, OR, and people said good things.

booked 6 months in advance for wedding, and paid extra for car seat. Checked in 24 hrs ahead,…read moreconfirmed. And no one came to get us, taxi had no car seat and my baby is driving through mexico with no seat belt on....... DO NOT BOOK AMSTAR! They are far from professional.

When finding an excursion for Cancun is really difficult. There's so much to do so little time…read more After a couple of days of looking, my Mr found this one from Amigo tours. We booked it on trip advisory. Plus you have to pay Mexican tax, so that's separate from the purchase you made online. It's a two hour drive so make sure you pack alot of water, sunscreen, towels, extra clothes. Please make sure you pay attention to the guides and what they have to say. There are rules. Each destination has a time limit. One more thing, they do pick you up at your hotel depending where you are staying. You go to three places. Here is the itinerary: -Valladolid, a colonial town in the Yucatan Peninsula (1 hour behind) -Sacred Cenote - refreshing, enchanting underground sinkhole, sacred to the Mayan people. -Lunch at Cenote grounds (Restaurant-Buffet style. -Tequila Tasting (Chichikan Tequila) ONLY found at this location. -Chichén Itzá, a UNESCO landmark and an important relic of the Mayan civilization. One of the seven wonders of the world. My favorite was swimming at the Cenote. You are required to purchased a life jacket separately and it's required. You have to shower before you go in. They want to keep the water clean so no sunscreen. Third was the ruins. I absolutely love the history behind it. I forgot about the tequila tasting. It was short but the tequila was so good. They only make it for Chichikan, no other place. I wish we could've had more time at the colonial town of Valladolid. I would've liked to explore more. What a great experience and my Mr and I had a blast. Hats off to Romeo, Juan and Hugo. They were amazing guides. They looked out for us and made sure we were okay. I would highly recommend this trip! It's worth it!

I had a terrible experience with Amigo Tours on October 30th and would not recommend them. While I…read moreunderstand that unexpected issues can happen, the level of unprofessionalism I experienced was completely unacceptable. Their vehicle broke down, which I was patient and understanding about. I waited over an hour for pickup, even rearranging my evening plans to accommodate the delay. Despite this, communication was awful -- I asked multiple times for an update and got no clear response. When they finally arrived, they didn't bother to call or text me to say they were outside. Instead, they left without me, after I had been waiting in the hotel lobby the entire time. This was a complete waste of my time and money. I didn't receive the service I paid for, and the poor communication and lack of basic customer service made the situation even worse. Amigo Tours needs to take accountability for how poorly this was handled.