Unbelievable management at this place. They were out of waffle cones (which are included) and the…read moremanager insisted on charging to substitute waffle bowls - the same exact thing I'm a different form. And they were out of our 2 favorite ice creams, so we were going to get substitutes - $50 worth of ice cream to take home - all of which we left without purchasing (with mixins so hopefully the staff likes the flavors - sinful to waste all that). The manager talked to me personally on the employee's cell phone (super unprofessional) just to confirm that policy. Worst manager I've ever heard of in the food industry and I do hope he is out of a job soon - for the sake of the owners of this place. We are regulars and now not only will we never be back, I will be sure to share how horribly they treat their customers the next time anyone mentions the place. Such a shame since they are the only one in town.

Great ice cream and giving it two stars because you might need to take out a second mortgage to…read moreafford it. For these prices, this ice cream should cure cancer.

First time to have these cookies. It was interesting. Warm cookies were f various flavors. We…read moresampled the oatmeal chocolate walnut- very good sugar/ can't go wrong pina colada -very good They have ice cream but none dairy free and other treats. Worth a stop for a sweet tooth. Easy to find and parking. Cookies range to just under 5.00- 2.25

When everything is closed they are still open, I was excited to see an insomnia here on my way to…read moreTexarkana and the quality has not changed. My fiancé had never been to insomnia before and she loved it.

BR has been on the decline nationwide but I haven't complained before. Being an optimist, I kept…read morehoping it would turnaround. But I'm about to give up. Today's North St shop was a little messy but not bad. The dead fly in the display cup sitting on the display case was icky but that could have just happened. The bathroom not having toilet paper may have just happened but the roll of paper towels set on the dispenser spot makes me think there's a management issue. Then the service. The young lady at the drive up clearly was busy and after waiting, going to the rest room, returning and waiting a bit more she turned to tell me she'd be right with me. After a while the guy making a sandwich (and had seen another day smiling, friendly, helpful) went to the DD side and stood there. After a bit another customer said the guy/clerk was trying to get my attention for an order. Ahhhh, I had no clue since I was facing the BR ice cream display at the far end and he was mostly hidden by displays at the far end of the DD area. I went over to let him know I wanted ice cream and then he went to the ice cream side. Hmmm.... Not sure what that was about. As he approached the ice cream area he walked with his eyes closed like he was asleep or about to pass out. Then he looked at me so I asked for a sample and he gave me a big scoop of a new flavor. Should I have asked if he was ok? Was he upset over something or ill or angry? No clue. I asked for 1 scoop. He put a spoon on the display top and I realized he wasn't going to offer scoop or cone so I pointed to a picture of the cone I wanted and asked if I could have that, though I didn't see any out. My mistake I now realize. He took stuff off an old box on a shelf and got out the cone, serving a generous portion. He said nothing as he rang me up then said the total while telling the trainee (? who was complaining someone moved the directions), that she was supposed to memorize the list. She replied she has memory lapses. Hmmm, and where's their supervisor to get the customer service back on track? I'm guessing someone gave this poor guy the Supervisor or Trainer's workload but no title or pay. Clearly he was demotivated compared to the last time I ate there. Back then he was the perfect customer service guy. So, back to my realization. The ice cream was perfect. The cone was less tasty than the paper wrapper on it. Stale, almost leathery. More like wet cardboard than cone. After the first bite I was too grossed out by the whole experience that I didn't want the cone anymore. Really I think BR has pushed me out their door and on to a competitor.

Out of everything. No waffle cones of any kind. Regular cone was stale. I've had the best…read morestrawberry sundaes from Baskin Robbins, but not at this location. Got the feeling they didn't want to make anything except just plain ice cream cone.

This is a great local spot with space to gather, enjoy a beverage and snack or study. Yummy matcha…read morelatte!

We checked this place out for the first time since we went to SFA in 2007. This place has stayed…read moreconsistent. Great coffee, great people and a cozy 2 story spot to hang. My wife enjoyed her iced mint mocha. We were hoping they had a few more breakfast options (sandwiches or bagels), but our daughter loved the chocolate beignets. There are other big chain coffee stores in town, but this local business is better. Check them out.

I mean it's dry donuts. If that's your jam come here. Very nice employees but decent donuts at…read morebest. If you like donuts, like good donuts. Drive to Dallas or Houston. Don't waste your calories on any place in Nacogdoches. Sorry..

I went today because I wanted to get a dunkinlatte and hashbrowns. The service was okay but I got…read moremy order wrong because she gave me a Carmel latte instead, I wasn't going to trip out but I literally ordered what I always get and I understand if people miss hear but I also forgot to order my hashbrown as-well but when I did, a guy in the back looked done with me and gave me an ugly look. I was like, well wtf did I do to him bro?? I questioned myself because I was trying to be nice but then I guess the girl who was on drive thru tried to apologize and I understood, but the way I opened the bag and saw how they threw crumbled napkins in there had me feel very disrespected. Like dude was it bad of me to add something to my order, I do apologize if I became a bother but wtf how do yall mess up an order and get more upset when I ask for something else ‍

When I called about the issue the manager was apologetic and offered to remake the coney and…read moreoffered a complimentary drink. I do appreciate their willingness to make it right.

You might be able to get an order in if you do it online but unlikely…read more It is literally faster to go anywhere else including dining in. Today sat in drive through 4th car in line, no other cars in stalls, 5 minutes I just drove off after zero movement. Went to Whataburger and got my shake there. Was able to pay and have shake in hand, drove back to sonic and I would have been the second car. Shoulda pulled in a stall to enjoy but didn't.

Good good good prices very good customer service. Just a real neat place to visit…read more Great menu choices.

Great place to hang out, relaxed vibe. Service was great! Bailey was a great host. Riley was our…read moreserver and did a fabulous job. We took advantage of the Fri (all day) drink specials $4 margs, $3 fireball. All were really tasty, the bbq burger fell a bit short as it was dry/overcooked. My salmon was really delicious and well seasoned. Would recommend!

Always delicious! We usually start every visit with skillet queso, and maybe southwest egg rolls…read more Anything else is just a bonus!

Just check the pics. It's worth it! Food! Service! Ambiance! Nachilis has it all! If you can't find…read moreit at Chilis in Nac, then honestly you don't need it.