Maldito servicio horrible. Llegamos 20 minutos antes de la apertura sin tener idea de cuándo abrió el restaurante. La música estaba sonando, las puertas estaban abiertas y otros esperaban también. Así que asumimos que estaban abiertos. Entramos con un grupo de 12 y los camareros nos pidieron que esperáramos. (y estaban comiendo a pesar de que éramos los clientes) Así lo hicimos. Los camareros/camareras no nos dejaban usar su baño y nos dijeron que no tenían uno. Pero para nuestra sorpresa, lo hicieron a la vuelta de la esquina y nos dijeron que no podíamos usar SU BAÑO a menos que pidiéramos comida. ¿Pero no se nos permitía sentarnos cuando parecía abierto? ¿No se permitía pedir bebidas AL MÍNIMO? Como cómo carajo. Estábamos esperando su tiempo cuando en realidad debería ser nuestro tiempo. Al ser un miembro del servicio de invitados, los clientes son PRIMERO. Independientemente de si hay 10, 15 o incluso 20 minutos antes de la apertura, los clientes son lo primero. Todos fueron personas tan repugnantes, irrespetuosas y horribles con nosotros. No nos permitirían hablar con su gerente ni darnos sus nombres para DECIRLE a su gerente sobre sus acciones. ¿No te presentas a tu mesa? ¿Tratas a todos tus otros clientes con tanta falta de respeto? Me sorprende que este negocio siga funcionando. El servicio, los empleados y la experiencia en general es absolutamente horrible. NO COMER AQUI!! No recomiendo ni siquiera poner un pie en este restaurante. No nos trataron como clientes y acogedores como DEBERÍAN TENER. A la mierda este lugar.
Fucking horrible service. We arrived 20 minutes before opening without having a clue when the restaurant opened. Music was playing, Doors were open, and others were waiting as well. So we assumed they were open. We came in with a group of 12 and the waiters asked for us to wait. (and they were eating despite us being the customers) So we did. The waiters/ waitresses wouldn't let us use their bathroom and told us they didn't have one. But to our surprise, they did around the corner and told us we weren't allowed to use THEIR BATHROOM unless we ordered food. But we weren't allowed to sit when it looked open? Weren't allowed to order drinks AT MINIMUM? Like how the fuck. We were standing their waiting on their time when really it should be on our time. Being a guest service member, clients come FIRST. Regardless if there is 10,15, or even 20 minutes prior to opening, clients come first. They were all so disgusting, disrespectful, and horrible people to us. They would not allow us to speak to their manager nor give us their names to TELL their manager about their actions. Do you not introduce yourself to your table? Do you treat all your other clients with this much disrespect? I'm surprised this business is still up and running. The service, the employees, and the overall experience is absolutely horrible. DO NOT EAT HERE!! Do not recommend even stepping foot into this restaurant. Did not treat us as clients and welcoming as they SHOULD HAVE. Fuck this place. read more