Sauk Rapids resident. Local guys who came out the same day I called. Great to support a small local…read morebusiness with owners that seem like your neighbors. They were friendly and seemed very trustworthy. It was a great price and I appreciate the work they did. Thank you!

This fall, our 20 year home in St. Joseph was in need of a new air exchanger. I normally contact a…read moreminimum of 3 providers of the service I'm searching for since larger jobs/services typically vary significantly in quality and pricing. I placed 4 calls the first day and only Dustin from Brothers returned my call almost immediatey. Within a day he had already researched the product I needed and was ready to schedule an installation. Although I was impressed with the attention to detail and responsiveness I was receiving, I still wanted to do my due diligence in researching other companies for products and pricing. In the end these guys turned out to be the clear front runners in all areas of concern. They completed our project at a competitive price and even gave us a follow-up call to ensure our satisfaction. I would recommend their services to anyone and will undoubtedly be calling them with our future needs.

Of course, my a/c was out when I turned on for first time of the season (Memorial weekend). I…read morecalled Tuesday & Brandon was out right away Wednesday morning ... unfortunately, it was determined that my 23-yr-old unit was DOA & resuscitation efforts were futile. With absolutely no pressure, I was offered several replacement options & price ranges ~ and work was done/installed & cooling wonderfully by 1pm today (Thurs). Wonderful from start to end ~ would give 10 stars if I could!

Pure Comfort Solutions earned an easy 5 stars. From the first message, communication was quick and…read moreprofessional. Brandon arrived on time, explained what he was seeing with our unit, and gave clear choices with transparent costs before doing any work. I appreciated that there was zero pressure or upsell--just straightforward help to get us cooling again. Highly recommend, and we'll be using them in the future. Thank you guys!

I agree with the other reviewer that they are much more expensive than other services in the area…read more Mark up seems to be like 10 times.

Total rip off!!!! The prices are incredibly high, the service is poor. We had then to our house…read moreand their bid was nearly three times what another local installer sold us. We have heard from several other people that they have not dissatisfied with Lyons service as well. Go call anyone else and get another bid. I will not do business with these people ever.

Long-term experienced employees, always professional. I've used them for almost 20 years. Furnace,…read moreAC, plumbing. I've met many of their technicians and at this point don't want anyone else coming in my house.

I bought a new air conditioning system this summer; installation went well, I paid cash, not cheap…read morebut everything seemed fine. Come heating season, and it turns out, the new thermostat they built in does not connect to the furnace. Made two phone calls during business hours and spoke with "Tessa" from their office twice. Nothing. Friday afternoon, I called again! Oh, did you know, they close at noon?! There's only their Atlanta-based answering service, and they can't do anything. With low temperatures in the 30s forecast for the weekend! Now it's Monday afternoon, and still, no call back, no technician, no attempt to fix the faulty hardware they installed. I'm fine though; I called *Five Star Plumbing Heating and Air* Friday night, and they came out within the hour, accurately diagnosed the issue, and replaced the faulty thermostat from MES. So if you need equipment or service, go with Five Star the first time; Mechanical Energy Systems is not able to back up their "ten-year warranty" that is still sticking on my equipment: Once the installation is done and paid for, they will nof return your call again.

Scheduled an install estimate over the phone. The receptionist told me they would call when they…read moreare 15-20 minutes away. I received the call, called them back and said I would be at my house within 8 minutes. After 30 minutes of waiting, I called them back and they told me the tech just finished a job and that they were ~20 min away. After another 25 minutes of waiting, I had to go back to work. Could have all been a better experience if they would have just called me when they were close to my home. Never got an estimate, but was told they overcharge anyways.

They came to my home and I had a leak in my outside faucet. Ted looked it over and found the burst…read morein the pipe gave me a price and fixed it for what he said it would be. Thanks Ted and the Neighborhood group.

Great craftsmanship and easy to work with. Had them run heat ducts in our basement. They did a…read moregreat job and were quick and friendly. Kevin will offer some help over the phone too and save you the cost of a service trip. Highly recommend!

Worst work ever done. They did the in floor heat in a new home we bought. Must have came out 30…read moretimes to get it working, it's never worked right. Today Lyons heating came out to replace the whole thing. $8000 later. Call anybody but Kevin

I suggest anyone else but Rol Air. Rol Air caused 27,000 dollars worth of water damage to our home…read more Will not discuss a refund with us, someone made a decision we will not be getting a refund without even discussing anything with us & the impact this has had on our life. Not pleased with customer service.

They sold and installed the wrong part for our furnace. We had to hire another contractor the next…read moreday and pay for the correct part AGAIN. They refuse to give us our $468 back for a part that was completely useless!! Do NOT whatever you do use this company. They are scammers!!!

This is really a good business. Shawn is a down to earth but a damn good plumber. He needed a part…read morefor a leaking (20 year old) shower handle. He looked all over town for it and found it. Came after hours, installed it successfully and got it in good working order. America was built on the shoulders of small businesses and this is a very good one. Go ahead and give them a call, you will be glad that you did.

Outstanding plumber! Shawn installed a toilet, a dishwasher, and a garbage disposal for us, all at…read morea reasonable price. He was quick, efficient, professional, and personable.