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    El-Jay Plumbing & Heating

    3.9 (7 reviews)
    Closed Closed

    Services - El-Jay Plumbing & Heating

    Plumbing inspection

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    Roto-Rooter Plumbing and Water Cleanup - Phone number called

    Roto-Rooter Plumbing and Water Cleanup

    (12 reviews)

    UPDATE: 7/1/2026 I received a phone call from the manager,…read moreBrent. Brent was professional and I felt like I was heard. Brent agreed things were not handled properly and that there would be changes and re-training going on (I did not want to see anyone fired). After a discussion between the two of us, we came to a conclusion that made my husband and I a little happier where I changed my review from 2 star to 4. 6/6/2026 I am terribly disappointed. We had a burst pipe, when they arrived, they wanted a copy of our homeowner's insurance, I told them we hadn't decided if we were filing a claim. They took a check for $2,500 for a "deposit" (our deductible) of 2 technicians (NOT plumbers) for 1 hour of work, rental of fans for a weekend, and misc. supplies. The plumber arrived and charged us another $675.00 (now I have spent $3,175). They wanted me to blindly sign an invoice - I denied. I continued to ask for a breakdown of my invoice - I received 2 e-mails with a blank piece of paper. When I would contact the office to let them know to resend it to "my" e-mail as all communication was from my e-mail and I was the one in contact with them, the supervisor Kyle continued to send it to my husband's e-mail that he does not read and my husband does not monitor - it took several days and they kept asking me to sign to close out the bill but I kept asking for a breakdown of the bill. Once I finally received it, they charged me $1,600 from the initial $2,500 (I still was out the $675 from the plumber) - I asked them to review the charges because I felt it was too high, the admin said a supervisor, Kyle, would call (never did). After 11 days Kyle replied via e-mail, they have all the signatures they need they decided to close out the account and gave me $900 back from my initial "deposit" (total cost $2,275). I still have a 1 open hole floor to ceiling & a hole in the ceiling, along with carpet damage that needs to be fixed/cleaned. I never signed agreeing to the price and I never got the call from the supervisor... Next emergency - I will call someone else.

    Would give zero stars if that was an option...lack of any service. 1st called Roto-Rooter on a…read moreFriday ...was quoted $700 for clearing a plugged sewer line, was then told they needed to put in a clean out drain in order to clean the blockage was quoted $1500 but they had to come back Tuesday after the holiday weekend was then told it would be $8500 to fix the issue...after calling the city was strongly advised to get a 2nd opinion...Their response that I never called they cashed my check and I still haven't received a refund for zero services...thank goodness the company that unclog our drain provided videos of the lack of service because my attorney & the better business bureau is my next call for fraudulent business practices

    AAA Sewer & Drain Cleaning - AAA Sewer & Drain Cleaning, Inc.

    AAA Sewer & Drain Cleaning

    (5 reviews)

    I like to help out small businesses so this was a very disappointing experience for me but I will…read morenot be doing business with them again in the future. Pros: Service guy was nice and unclogged the drain. Con: I spoke with the owner what needed to be done because I knew it was roots that was causing the problem. Told him I need a snake that can remove roots. He said it would be between $250-$300. They showed up around 9:00 am and had everything cleaned up and out of the house around 10:15 am. Technician tried to charge me $375 saying it was 2 hours of work, when I was told it would be $300.00 max and a lot of the time was wasted due to their equipment not working and the technician trying to fix the attachment at the end of the snake. Equipment was old and literally broke after one use. I paid with cash and asked for a receipt and the tech said they were going to send me an invoice in the mail, but I think he meant receipt. I called back to make sure it was a receipt and not an invoice that they were sending out because I had already paid for the service. Owner gets mad at me and starts yelling profanity over the phone dropping f bombs every other word, because I told him I did not want to pay the $375.00, when he quoted me over the phone $300.00 and a large portion of their time spent was trying to fix the snake that broke right away. There were other issues also but when the owner of the company goes off swearing every other word and will not even let you talk that is when there is no point in supporting them anymore.

    These guys are amazing! We had an emergency situation with a bad sewer backup plus with a recent…read moredeath in the family money was an issue. We had other plumbers qoute outrageous prices in the thousand amount. Called AAA and it was a quick fix and only a couple hundred. They were quick, professional and most definately affordable. We will go to them first if needed again. Thank you for helping us you did great.

    El-Jay Plumbing & Heating - plumbing - Updated August 2026

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