EXCELLENT! Dr Sherman is the Real Deal, Loves animals, Very Knowledgeable Doctor, Great communicator! Small, yet very qualified Veterinary Clinic! Very fair prices..... After years of being bent over by our local Vet, we finally made the decision to seek out a new Doctor for our pups...(should have done it years ago...) I read the great reviews of El Norte Vet Clinic and even though it was a little drive, we decided to give it a try.... Making an appointment was easy, the staff were friendly and helpful We had high expectations of Dr Sherman and he definitely didn't disappoint... He greeted us, then actually sat on the floor and hung out with our pups to put them at ease while he examined them... You can tell he actually loves animals, it's not all about the mighty dollar like it is with most Vets, including our former Vet..... We had exams, vaccines, and some RX for way below the prices we were used to paying.... If you're thinking about changing Vets, visit El Norte Vet Clinic, you won't be disappointed.....Your only regret will be you didn't switch to Dr Sherman way before... Highly, Highly Recommend! AAAAA+++++ read more

I called El Norte Vet Clinic during an incredibly difficult time. My parents' cat took a sudden turn for the worse and we needed to arrange euthanasia quickly. We had already lost our family dog a few months ago, so my mom was struggling, and I was doing everything I could to help my parents through this while juggling their schedule and my own stress. When I called, my first question was simply whether the clinic offers euthanasia for cats. The representative actually scoffed and sounded offended at the question before answering "yes", which was bizarre, considering that's a standard service at a vet clinic. When I tried to explain our situation, she cut me off and told me they didn't have availability until the following Wednesday. I had actually been considering this clinic for my other cat and dog, but after this interaction, I can't trust them with my pets' care. If this is how they treat someone who is losing a beloved pet, I don't want to imagine how they'd handle other stressful situations. A little compassion goes a long way, especially in this line of work. Please reconsider how your staff talks to grieving pet owners. read more

Small, quiet vet clinic. My pup is quite anxious, has a really hard time in vet offices. But this office and Dr. Sherman were great with my pup. Very calm demeanor. read more

Dr. Sherman and his entire staff are outstanding! My Frenchie gets quite nervous at the vet, but Dr. Sherman immediately got down on the floor, sat with him, and helped him calm down. His genuine care and patience make all the difference. I couldn't be happier with the care my dog receives here. Highly recommend! read more

Dr Sherman and his staff is wonderful! They care for all my rescue Dachshund's. So satisfied. Thank you Lilly and Christy read more

Dr Sherman is the best! He's been our family veterinarian 10 yrs now. He's the greatest Man in my opinion. Dr. Sherman took time to volunteer at the North County veterans standdown (NCVSD).His assistance allowed quite a few veterans to get medical care for their animals. read more

Front desk staff needs training and development in customer service and basic skills related to her job. I'd strongly suggest putting her in the back of the office but the animals don't deserve that ether. I would find it best to look into another vet before coming here to avoid dealing with an unpleasant front desk worker who clearly has no respect for others. We had a bad experience with her and I requested after our pets surgery to have Dr. Sherman call and that was ignored. read more

We were first-time patients and had our dog neutered, microchipped, and tummy surgically fixed to prevent bloat (gastropexy). They took such great care of Seamus. They were the kindest and nicest people when I called to make the appointment. They took our baby in for the whole day, and gave us clear post-surgery instructions, and he is back to his normal, playful self in just a couple of days! We've been in search for a good vet clinic and so happy and lucky to finally have found one near our home. read more

El Norte Veterinary Clinic - Seamus in PJs while he recovers from his surgery - Veterinarians Near Me - Escondido, California

I love Dr Sherman and the entire staff here. It's a small quiet peaceful place. Not a bustling harried practice. They're always kind and my pets have always received exceptional care. I trust Dr Sherman. Their services also cost less than some other places. read more

I was very disappointed in the customer service of this facility. My normal vet was out sick and needed to get our new puppy vaccinated. Those visits went fine, except for the one younger lady that sits at the front - not personable at all, almost to the point that we were bothering her by being there. I called one evening at a 4:45pm because our puppy was crying and we didn't know why and I was a bit frazzled. When I asked if the doctor was in, she replied with "Um, no!" I asked why are you open if the doctor isn't in, she replied with, "Um, we have people that pick up food!" This was all with a nasty tone, like I was bothering her. She could tell I was super upset and panicked and she couldn't even bother to say I am so sorry he is out but it is an emergency, please take your puppy to X, Y, or Z. Instead, she left me with a very nasty taste in my mouth. The doctor is fine, but the customer service has driven me away. read more

Highly recommend this Vet in Escondido. Very affordable and easy to get an appointment with. Having been to a lot of vets, this one is really good! read more

Small town feel with high level of professionalism. No wait time, greeted with a smile and leaving with a reasonable cost for services rendered. You will not get any upsell here, just true understanding of what your pet needs! Highly recommend! read more

Congratulations Dr Sherman, you have a baby! Now on maternity leave.... But could you take 2 minutes answer our question we emailed to you? Fritz has been diagnosed with lung cancer, now what? His rear end is not working - do to the lung cancer diagnosis? Very frustrating, we need to know where to go from here. The front office is very protective of Dr Sherman, he is on maternity leave, in surgery, can't be bothered. Looking for a Vet that is available and not refer you to any emergency clinic. read more

Fabulous service from the front desk to their epic vet, Tim Sherman. Our 17 year old cat, was lethargic and not eating for a few days. We noticed white thick liquid, coming out the side of him. Concerned, we called El Norte vet . They squeezed us in the next day, even though they were booked for the next 5 days. Dr. Sherman called and gave me the scoop that morning. He was kind and professional at the same time. Our cat received excellent care from a cat bite, that was infected. Thanks El Norte , we have changed vets after 17 years!! Our cat is back to being his feisty self! read more

If you want a warm, fuzzy vet... DON'T go here! Unfriendly office staff and a vet who couldn't care to talk to us regarding our dog's post surgery recovery. Very upset with the way we were handled. read more

We have been going to this vet Dr. Sherman for a while now. We love him as a vet. Very nice. As for the ladies at front desk. Probably the rudest women ever. No compassion. Ask a question they bite your head off. Give rude answers. Ignore people. They don't smile or say anything when I walked in just stared and said " what do you want" said I have an appointment she said " so what?" I asked a question..said "I don't know what to tell you that's not my problem. You have to figure out yourself" The two women should not work with people or pet owners. Ever!!!!! I thought it was just me. Started asking around and reading reviews come to find out everyone I talked to said the same thing. He is a great vet but people stop going cause the two women up front at the desk. I could call them the meanest name in the book. Please please please Dr. Sherman. Get nicer people up front!!!!! read more

If you care about your pets or your money, this is not the place for you. Take the other reviews seriously. My dog had dental extractions in May. After a few weeks, my daughter and I noticed that her gums were significantly receding. I was seeing a small hole appear that lead to her sinus cavity. When I called the office about scheduling a follow-up, they informed me I could be seen in 6 weeks!! I told them I believed she was having a complication due to a surgery performed at their offices and I'd like to be seen sooner. Nope. Not only was the front office unsympathetic, but they were also flat our rude. So, I decided to take my dog down there in person, in hopes the doctor or nurse could take a look. The front office staff was immediately combative and defensive. The front office told me my dog's issue "was unlikely related to the surgery". I was so caught off-guard by the lack of care or professionalism. My dog is currently undergoing corrective surgery for what's called an oronasal fistula. This is where the sinus cavity is exposed due to gums receding after surgery. This is costing me another $600, on top of the other $600 I gave El Norte Vet clinic. It's really unfortunate that people like this are able to take your time, money, and trust. Especially when they have your beloved pet in their care. ZERO STARS. Below is an image from the internet that gives an example of the condition my dog is suffering from as a result of the surgery performed at this office. read more

El Norte Veterinary Clinic - Veterinarians Near Me - Escondido, California

The doctor is great - there is nothing else good about this office. Our dog of 17 years is facing his last few days of life and I wanted to be sure that we had no other options - just to be absolutely sure - before we make the decision to help him pass. It's very painful and hard to even accept, but I called the offices to ask for just a few minutes with the doctor for one last consult before we finalized our decision. The person who took my call said that they couldn't get us in for another week. When I asked if there were any option - as this was the vet who has been there for years for us - she actually said, "what do you want me to do...cancel everyone else today just for you?" I burst into tears and am writing this now because I honestly don't know how else to let the doctor know or how to reach him. And because I just can't imagine anyone else experiencing this kind of unnecessarily cruel treatment when they are in a traumatic situation. Please do not take your pet to this office. There are many other options out there that are much less likely to break your heart and leave you alone when you need them most. read more

The perfect place to get your freshly adopted pet checked out. We came here because the other vet we originally used "VCA Acacia Animal Hospital" was way too expensive and very pushy with up-sells and so-called recommended tests. The experience at El Norte Veterinary Clinic was casual and the new resident Vet - Timothy Sherman was friendly and knowledgeable. If you have a pet and need a down home Vet than I would recommend coming here. All told, we saved over $150 in fees that Acacia was planning on charging us for tests that were far more "nice to have" but definitely not required.. read more

El Norte Veterinary Clinic - Veterinarians Near Me - Escondido, California

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Don't don't don't take your pet here! They are rude and not comprehensive. Please save your time, money and your pet, refrain from going to this vet's office. read more

Disappointed with the lack of empathy from the front office staff and the poor communication. Was promised a call back on two different occasions and didn't get one either time. Won't be back. read more

I have never been happy with the front office customer service at this place. Curt, rude and somewhat unpleasant. But my wife has been taking our dog here for 4-5 years now, no more, ever. I'm not going into every detail, but they left us hanging when our dog had an abscess tooth. They also appeared to not care, this may not be the Vet personally, and yet, you must go through the office to get anything done. They cannot give an inch when you have an emergency which most Dr.s and Vets make arrangements for these situations. I don't dispute the level of care, although they've done some things in the past without calling and charged us for. More than anything, when your fur baby is hurting you would like some care and compassion. They're fresh out of that I'm afraid. read more

I have been thrilled with the care we have received from this Vet Clinic. Dr Sherman is very even keeled, knowledgeable and communicative. The prices seem reasonable to me for this field of practice, even low. I have had many interactions and many phone conversations with the front staff as well. They are informative and to the point. I don't need a bunch of sunshine blown up my ass when I Interact with these folks but apparently many of these reviewers do. Also, this is a very small practice and not an emergency clinic. Don't expect them to be widely available all the time, or ever. If you want that then pick a huge clinic where you never get to see the same vet and see how that turns out. Bella and I will be sticking with Dr Sherman and El Norte Vet Clinic. read more

I don't understand the negative reviews. Maybe a group of Karen's! Friendly, knowledgable, reasonable pricing, quality veterinary care all rolled into one not to mention the time they spent on the phone with me patiently answering my questions even though I called multiple times! I found my go to for sure! read more

Really happy with this small veterinary practice. Started taking my dogs there a couple of months past, have started referring friends as well. Reasonably priced but thorough. read more

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Came here after hearing how great Dr. Sherman was and how affordable the prices were. It turns out he wasn't here when I went and the prices were not affordable as I have been to other vets with much lower prices. I don't know how much Dr. Sherman is better than Dr. Craig Frobom but this visit left a negative impression on the clinic as a whole. Exam fee: $49.50, coupon available on their website for $10 off 1st exam. Cerenia injection $49 Baytril injection $49 Metronidazole $1.70 each Diagel $23.22 Dr. Craig Frobom was the most unprofessional vet I've ever met. He did not wear a uniform of any kind, he reeked of cigarettes, had poor listening skills and bedside manners. He made a lot of unnecessary comments and asked what we did for a living (probably to determine how much to charge us?) We asked if my dog looked like he had hip dysplasia. He retorted that he doesn't have x-ray vision. Such poor choice of words for a doctor, since he could have worded it in a much more professional manner. The visit was very rushed and he had the nerve to repeatedly say that he hopes that he was helpful. Unfortunately, it turns out that he was not. read more

I have been going here for years!!! I love this place. They take great care of your pets and are very personable. I recommend this place to everyone. read more

I have been going to ElNorte vet clinic for at least 40 years. I knew all the doctors that have been there over the years. All of them were great and took wonderful care of our many animals. Dr. Sherman, is our favorite out of all of them. He has saved and cared for all of our animals. I know we are in good hands. I love his staff too. Many have been with him since El Norte vet clinic opened. I will never go anywhere else. Thank you for being there and giving our animals the best care! read more

Doctor Sherman is the best veterinarian I've ever had. He takes wonderful care of all my dogs. He always gives us time, answers all our questions, provides the very best animal care and is a very caring person. I trust him completely. We are so lucky to have him as our veterinarian. The office ladies always are so helpful and friendly. Nina and Dennis Fox read more

Review for Dr. Sherman: professional, communicates well with empathy and takes his time to listen. Billing/estimate is upfront with no pressure. Reasonable fees. Timely appointment and pick up times. Referred from a friend & checked other YELP reviews New things learned: 1) Get 2nd and 3rd opinions for major procedures that are not emergencies. 2) Some vets do tooth extraction, some do not. I was referred to a dental vet and had an estimate for up to $2500 Dr. Sherman's office was about $650 for the same procedure 3) Check each line item # and ask if it's necessary. It adds up. For example: If your pet already had labs somewhere else, you do not need to repeat the same tests that were normal, save $100+, just bring your copy If you have old medicines at home (not expired): bring them and ask if you can use it instead of buying new ones (antibiotic, steroids, pain meds) $50-$100 read more

This clinic is an absolute nightmare and treat me and my dog as a hassle. My dog is epileptic and every try I try to refill his medication, it's the a fight every time. I explained to them I have been having trouble refilling his medication through his pharmacy and the front desk person told me " I just don't know if I can get to that today". I then pleaded and told them I've been working on this for days and getting the run around. I told them my dog has had 3 seizures in the past 24hrs and she had 0 sympathy and just responded with "I'll try and get that done". If you want a vet who loves your animals as you do, this is not the place. read more

We have been taking our dogs here since Dr. Sargent and generally have had good experiences. But he's my frustration, if anything, and I mean anything, is wrong with your dog, they want you to go to urgent care. The last straw is my aging maltipoo who they diagnosed with kidney disease. Now she won't eat and we are worried she is declining. Will they see her, nope go to urgent care they say! They don't have an appointment for a week! This is the same dog whose hip wad dislocated and set at urgent care and who told us to follow up with her regular vet. They refused. We're had to go back to urgent care. SSI if you want a more expensive place to get shots and food... go here. Don't expect them to be there when your furry family really needs it. read more

Very nice clinic. I liked the fact that every time i come in it is very clean. Everyone is super nice and professional. I would definitely recommend their services. read more

El Norte Veterinary Clinic - Met the staff. Everyone very friendly and professional! Would definitely recommend their services!! - Veterinarians Near Me - Escondido, California

My little 8 month old puppy got neutered. First time here, front desk unfriendly, standoffish. Did not explain procedure and what to expect . When I asked questions, she acted like I should know this and why am I asking!! Finally, my son picked him up as I was at work, they did not send any paperwork as to how to take care of him, no pain meds, nothing at all was sent with him home!! My puppy was crying all night, when I called office, no answer,no urgent number to contact vet. They do have a emergency vet info on their website, when I called the emergency vet explained they are not affiliated with this vet, have to pay again for exam and meds!! Extremely disappointed. read more

El Norte Veterinary Clinic - Veterinarians Near Me - Escondido, California

I've only had great experiences at El Norte Veterinary Clinic both with my personal dogs and with my client's dogs. As a professional dog trainer who works with shy, fearful, and aggressive dogs, finding a veterinarian who understands and will accommodate special needs dogs is imperative. Dr. Sherman and his staff are always kind and understanding. They go slow with the shy dogs and are always happy to help us with the dogs that need more work. One of my favorite things about Dr. Sherman is that he actually sits on the ground with the dogs. Being a tall man he can be a bit intimidating to a shy dog but he always ends up winning them over. They never over charge or try to upsell you at El Norte Veterinary Clinic which I really appreciate. The front desk staff is always so sweet. I just can't say enough good things about El Norte Veterinary Clinic. read more

I've always talked highly about this vet because we've been coming here for 10 yrs. However, the last couple of appointments, I feel have been less that friendly. More so, our appointment today was terrible. NEVER COMING BACK HERE AGAIN. If you truly care about your pet, don't come here. We've been so worried about one of our cats for the past few days, my sister specifically has been so stressed out. We were really looking forward to the appointment today to get our cat treated. After walking in the door and talking to one of the front desk assistants, she rudely rushed us into the back room and told us that we were late because our appointment was at 11:00. We thought our appointment was at 11:45. We told them this and apologized but it didn't matter, it felt like they were trying to rush us out. Also 11:45 is an ODD TIME, so how would we misunderstand the time. I feel like they quoted us the wrong time. Even if it's our misunderstanding, why treat us so rudely about it. They kept telling us that they were about to close up so it would be a quick appointment. Same thing with the vet. I met him years ago and loved him because he was so friendly. This time, he just told us that because he was on his way out, he wouldn't be able to do much today, and that we should take the cat to the Emergency clinic (also crazy expensive). I'm upset because I know we were quote the wrong time, how would we make up a 11:45 time. And because of this, they had to treat us rudely and not treat our beloved cat. Even more frustrating, although they said they were on their way out, they had more people waiting in the waiting room. I hope they would show more compassion. My sister was crying at the end of the appointment. It has been so frustrating because we used to love this place. The assistant, older woman with blonde/light brown hair was just rude. The other young one with dark hair, was a little more compassionate, and I thank her for listening to our concerns and putting up with my complaint at the end of the visit. However, this visit truly made us feel defeated and very disappointed. After 10 years of being regulars, we will NEVER come back. read more

This is not a review that I am excited to post but I do feel that it is important to share your experiences with the hopes that maybe some positive changes may happen! I have never been unhappy with Dr. Sergent's ability to provide care to my pets. What I have been unhappy about is the lack of people skills that I have experienced at this clinic. It seems like the passion for pets is lacking at times. It's like the staff is just going through the motions and not really enjoying the whole pet experience. People like me do question things and look for guidance.I don't pretend to be a Dr. but I have had concerns that have not been met in a professional and mature manner. I have opted to switch vets. I was pleased that this clinic was prompt in forwarding our records. I will not pay to take my pets to a place that has lost the ability to understand that sometimes pets get scared and pee on the floor. I was starting to feel like my Dog was the "red headed step sister". read more

I've been taking my doggies to Banfield at Petsmart for the longest time, but I didn't like that I didn't have the same vet every time I went in. So I decided to try a new place, and this was it and it's awesome! Dr. Mike Sergent is very sweet and understanding. He's also thorough and caring. His receptionist and assistant is very nice also. When I called to set-up the appointment she was very sweet and listened to everything I had to say. His prices are great too! A lot cheaper than I thought that they would be. Nice place! read more

I've been bringing my animals here since 2001. I've always had top notch service and Absolutely the best care. I have a new puppy that is now 12 weeks old and alive and thriving, thanks to the care that I've gotten from this doctor. read more

I brought my pup in for a check up and some shots. I was in and out of there so fast! The staff was very friendly and the Vet was great! We will be back again if we need anything! read more