This experience was simply a-ok. It wasn't horrible but it wasn't anything that was above and beyond. I had a procedure scheduled in the morning and with check-in I found myself from lobby to hospital bed within fifteen minutes. I was thinking this was a pretty good sign that I would be in and out within the appointment timeframe, but that wasn't the case. The staff here is a bit chatty so I was able to hear them taking bets on when the doctor would arrive from my bed. In that moment it was clear that the tidbits they told me that I was about to go in soon was not accurate. I think the professionalism here dealing with people's health could be a bit better, but the procedure itself once it finally did happen was quick and efficient.
What truly made up for the experience was the aftercare when you wake up from anesthesia. The team was so friendly, communicative, and you could tell the patients were top priority. read more