I work with 6 doctors and when I went to this office I could not believe how Dr. Leyva talks to his assistant. I wonder if that's why they don't last maybe customer service is not a quality you need in order to work in a busy Dr's office. I have gone with my family member who is disabled and I always see a different assistant. I work as a patient acct specialist with my Dr's and I love it I would hate working in this type of environment. Good thing my family member has changed provider we will no longer be returning. I'm sorry for the assistants I truly am!!! read more

This is a clinic where mostly all the patients are seen for joint problems and the elevator doesn't work down stairs. You must go up several stairs, making very difficult for people in wheel chairs, walkers and canes. When you approach the ladies down stairs opposite side on the reception depending on the mood they just shrug and say they don't know. If they are willing they call someone to help and take you around to the other side of the building where another elevator is. It would help everyone if this elevator could be fixed. read more

Whatever you do, don't see Dr. Y. Caballero. He put me on medication which caused symptoms, when I brought it up at least three times he ignored it. My druggist recommended I get off the medication immediately. I was doing really well until I went there. When I had a mishap, he and his nurse thought it was funny. He does not care at all, see this Dr. at your own risk. read more

They put the responsibility on the patients that it's their duty get the medication right at the pharmacy. I responded it's not my job to are sure that the transcripts to my pharmacy is sent right . It's their job they do it right yes. I can check but I'm not getting paid to make sure their transcripts are correct. She bluntly said I don't like the way you're responding so I refuse to give you services so I got up and walked out the office. The office was so full there wasn't enough chairs to sit on its a rheumatologist people are in pain. To top it all off she is leaving this is her last month. Dr. Cruz Frensheca is leaving back to her country this is her last mont smh unbelievable horrible services... read more

I only gave it one star because the front desk staff was professional and nice. But other that that, do not waste your time coming here. They have absolutely no respect for their patients. They do not care about your time. They honestly just plain do not care. They do not call to confirm appointments and you might as well go into the office to talk to someone cause the phone is pretty much a joke. This place is a joke and not a funny one. read more

I really appreciate the doctors and the staff. They treated myself and my family very well. I can definitely recommend them.

Dr. Edward Leyva is one of the kindest Dr's I've ever met takes his time with all his patients . The waiting time is long but at the end it is worth it ... read more

My husband had an appointment at 12:30 pm. We arrived at 12 pm, filled out the form, sat in the waiting room. He was finally called in at 2 pm and placed in the exam room and waited 35 minutes before he just left. Not one single staff member came in to inform him that Dr. Leyva was running late. Nothing. Not one single word! What's even worse, not one single member of the staff noticed he left or called to ask what happened!! He took time off of work to see this doctor and lost 3 hours pay and for what? The doctor and staff are the most inconsiderate so called professionals we have ever encountered! I called the next morning and spoke with the office manager and she apologized but had no explanation other than it's cold and flu season. Inexcusable! read more

El Paso integrated physicians group is one of the best groups in town they take their time with their patients really listen to their patients I would strongly recommend family and friends to see any of the doctors in this group plus they have different multi specialty read more

Excellent Service, Excellent Staff, Excellent Care. Dr Moreno is one of the best Doctors I have ever met. He truly cares about his patients and has a huge heart. Great place and great guy! read more

I called to make an appointment and there phone service sucks! You are left hanging in the cue for 1/2 hour, technology has changed a great deal you think there wasn't enough people to answer the phone read more

Good doctor - lousy phone access - endless rhetoric listing hours you can CALL and hours they are open - different days and times - on hold FOREVER after yocu finally get through - doctor assistant's DIRECT line NEVER gets answered - spent 25 minutes trying to get new RX sent to pharmacy that should have been sent by doctor on day of appointment. TOTALLY NERVE-WRACKING! read more

BE AWARE and STAY AWAY. the office staff is absolutely horrific. the doctors, especially Dr August will just leave you out to dry. they/he doesn't care about properly taking care of you. advised the doctor several times I was sent for an injection not for pills. he said an injection wouldn't work and several times I asked why and he NEVER explained. I went and got 3 other doctors opinions all 3 said the injection would help. in just a matter of a short time I had over given me over 8 different meds, last appointment I brought in all the meds which none had been taken and also brought in the only 1 over the counter medication to show him, I didn't need the other junk he was given, so I guess he didn't like the fact that I wasn't going to take nor pay to get all this other crap from them as well as not waste my money and insurance on this place anymore. all they want is your money and insurance money, they don't want to properly treat you. as well as the office wait times are the most horrific. stay away and trust me there are a lot better doctors out there. STAY AWAY read more