My experience at Medway Pain Center has been nothing short of exceptional. From the moment you walk…read morethrough the door, the entire staff makes you feel welcomed, respected, and genuinely cared for. The front desk team is friendly, professional, and efficient, making scheduling and check-in smooth and stress-free. What truly sets Medway Pain Center apart is the quality of care provided by the medical staff. They take the time to listen carefully, understand your pain, and explain treatment options in a clear and thoughtful way. You never feel rushed, and every question is answered with patience and professionalism. It's clear that they truly care about improving their patients' quality of life. Dr. Tochi Umunakwe goes above and beyond for her patients. Her compassion, professionalism, and dedication to patient care are evident in every interaction. She takes the time to truly listen, ensures patients feel heard and understood, and works hard to provide the best possible treatment and support. Chronic pain can often leave people feeling overlooked or discouraged, but the team here treats every patient with dignity, compassion, and understanding. Their dedication to helping patients manage pain, improve mobility, and regain function is evident throughout the entire treatment process. If you are looking for a pain management clinic with knowledgeable providers, a supportive staff, and a genuine commitment to patient care, I highly recommend Medway Pain Center. They consistently go above and beyond to ensure their patients receive the highest level of care possible. Mr Depew

So far, so great. Instant connection with the doctor. She is genuinely concerned with your…read moreproblems and is eager to help you get pain relief.

I went in today for epidural shot I was nervous dr came in talked to me made me feel calm explain…read moreeverything he was going to do took me right way for epidural dr MOHAN Y KARETI. You're the best and you're staff I'll be coming back Thank you. Sherri Turner. This is what kind of staff we need

Scheduled me for a procedure and then when I got there told me they couldn't do the procedure cuz…read morethey didn't know where to insert the needles . Waste of time to go to this place .

There are doctors and then there are extraordinary ones. Dr Bàcerra is of the latter scale. I've…read moreseen him for years and he, by far, the most compassionate, sincere, and genuine doctor... Person I've had the pleasure to be a patient of. If that's first not say it all, let me explain further. If you ever need anything, even when they're closed on holidays there's always a way to reach him and his great staff each and every one of them to help you with genuine care. When you're in the room with him, or speak to any of his staff, they see you. Not just a patient with social security number, they see you. They hear you out listening to every word. You don't find that with me doctors anymore. Most of them already have their ideas formed before you even utter a word. His bedside manner is exemplary. There's not a thing that goes unnoticed any genuinely wants to know how you are, how you truly are. I wish I could speak to so much more about them. I just can't speak highly enough about this doctor, Juan becera, or his staff. I hope people who are reading this who need help go there. Reach out to them. They will help you if they can in any way shape or form. No stigma attached. No drawn out previous conclusions based on nothing but conjecture. Empathy is such a high quality there. It is my sincere hopes that you reach out to Dr becerra and his staff you won't regret it and that's a guarantee.

Dr. Becerra is one of the best pain management doctors in El Paso for me. He's the second pain…read moremanagement physician I visit. I had nothing against the first one I went to. I just felt like Dr. Becerra was a better fit for me due to his specialties. One of my physicians also referred him to me so that was a plus. His staff got back to me that same afternoon I spoke to my other doctor! They gave me an appointment the next day. That really left a lasting impression for me! That doesn't happen to me quite often. You can tell he really wants to help his clients feel better. He also has good bedside manners. I recently started going to see him and I've already been really pleased. A couple of meds weren't working as much as I liked. He immediately resolved that. His staff got back to me right away...none of this waiting a day or so for answers. I heard back from his staff within 15 or 20 minutes. That's a pretty quick turnaround. Aside from his knowledge, his staff is also helpful and kind. I've enjoyed talking to them in the office and over the phone so far. I feel like I can trust the the doctor and staff. I told Dr. Becerra I wasn't feeling well during my first appointment. After he gave me my prescriptions, he also gave me a shot on my right arm. It didn't help until later that night. I'm glad he was able to give me that shot. It took the pain away and I was able to sleep much better. I plan to continue visiting Dr. Becerra for as long as needed. He has two locations. His other location is on Zaragoza. I'd visit him at either location. I highly recommend him.

Dr. MARTIN IS A Beast!!! He operated on my pops head, there was about a 7" cut, and its barely…read morenoticeable!! His skills are superb, and he has a great raport with his patients!! Follow visits are a breeze, doesnt mind even if the whole family comes in to hear what diagnosis and prognosis is! I highly recommend him for whatever ur needs are! My pops had a cancerous tumor removed, 2 months later he is well on his way to recovery! Thanx to God and Dr.Martin!

The staff at Dr. Martin s office were so nice and helpful. I've had back pain for a few years now…read moreand went to other spine doctors in El Paso and they told me I needed surgery. Dr. Martin told me all I needed was therapy and pain management. Dr. Martin gave me my life back and the process couldn't have been easier!

Dr Vega is a God sent Angel!!! I suffer from chronic back pain for years and have the spinal…read moreinjection with steroids I had immediate relief!!! Dr. Vega is kind, explains everything with patience, wonderful experience! Staff at Paso Del Norte Surgery Center was also great! Highly recommend Dr. Vega!!!

I went to Dr. Vega to help me with chronic back pain. As a pain management specialist, he was…read morehighly recommended to me by many people. I now understand why he was so highly recommended. He explained in detail the causes and what steps to take for correction. He was very thorough in his explanations as well as his interest in any questions I had for him. Before an epidural procedure was to take place, he made me feel very much at ease as he fully explained the details and assured me of my comfort.

I recently visited Dr. Annabi's office. I was having issues with other doctors and getting…read moreprescriptions so I visited him. I enjoyed my visit with him and his staff. They were all really kind and professional. The entire staff also had great bedside manners! This unfortunately seems to be more and more rare to find these days. It shouldn't be but it is! A lot of doctors don't really care about their patient and their health...only about making money! This is NOT the case here! I didn't have to wait that long to see the doctor. That's always a plus because who likes waiting and waiting at an appointment? I know I don't! During the first appointment, the staff asks you a lot of questions about how you're feeling so be prepared for that. They'll also about previous surgeries and health conditions. They'll check your weight, vitals and do a short exam. You'll also have to fill out some paperwork. A plus is that they're able to get most, if not all, of your previous medical records/history immediately. This doctor will see you with or without insurance. He's kind and full of jokes. Lol. I was sort of able to straighten things out with my other doctors so...I probably won't visit Dr. Annabi for awhile. If the need arises, I would come back immediately. I enjoyed working with him and his staff. I felt like I was a priority to them. A+ transaction.

Dr.Annabi is one of the best doctors I have ever seen! He has great bed side manner and he explains…read moreevery question you have! His office ladies are so beautiful and so kind and very knowledgeable. I am very thankful for all of them !!

I had a Semi Truck accident on Nov 18,2025 and I couldn't walk and pain 24/7 no doctor could help…read moreme, finally I was sent to doctor Lopez and he did surgery on me and my pain pills were administered and 8 weeks later I could walk and no more pain, I can hardly wait to be able to go to the gym, the main thing is have patience and don't worry about the overcrowded waiting room this doctor is extremely busy but he will get to you, believe me he's GOOD, He knows his stuff just be patient and keep the Faith

If you want to use Dr. lopez, you are just a number. No bedside manner, had a injection in my…read moreback, did not ease the pain. Called 3 days in a row and had no response. Did not hear when I asked for medicine for pain. Promised a call back in 2 hours. Good luck. Phil McClure

I'm fairly active but was recently sidelined due to extreme pain on my left foot. After a trip to…read morethe urgent care clinic I was given a referral to the podiatrist. I wanted to try something different. Not the typical pain meds/walking boot, and crutches scenario I probably would have been posed with. So, I gave Airrosti a call. I was skeptically optimistic after hearing they could reduce my pain after only 3 visits. Well, I'm here to say that, in my case, that happened. Dr. Kayla Gonzalez tailored a treatment regimen for me and the pain I presented. She was extremely knowledgeable and was able to diagnose what was wrong along with the best way to treat it. She also went above and beyond for me. My insurance wouldn't cover my visits so she agreed to work with me on a more affordable price. She truly cares more about her patients recovery than her bottom line. That is something you don't see everyday. Her staff was great as well. Abraham Quijas helped coach me with my recovery exercises. He showed me how to get the correct form and laid out the exact amount of reps/time limits needed. Plus, I was provided with the necessary equipment needed to get the best out of those exercises. At first, going through the workouts was challenging. The pain was off the charts. However, slowly but surely it got easier. That along with the treatments Dr. Gonzalez put me through (also painful) I can honestly say I feel great. When I showed up I was using crutches, but now I am able to walk normally. As they say, no pain no gain. I would absolutely recommend this place first before going through other medical procedures if you are experiencing pain. Dr. Gonzalez and her staff just might be able to keep you from having surgery or having to take potentially habit forming medications. If I could give this review six stars I would. Thank you Dr. Gonzalez, thank you Abraham Quijas, and thank you Airrosti!

I came in with lower back pain and after the first visit, I was able to feel relief and left with a…read morerehab plan to work the affected muscles for the long term. I learned a lot about muscle relation and will continue the exercises to maintain myself pain free. As for cost and insurance coverage as has been recently and negatively reviewed, they are very clear that some insurances may or may not cover their fees. Do your homework prior to the visit.