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    El Patio Inn

    2.0 (101 reviews)
    Open Open 24 hours

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    Bugs

    Wish I would have seen the bad reviews before booking this hotel. Room is not as advertised at all. If you are looking for a clean hotel this is not the place to go - mold in the shower, black mold on the walls and the icing on the cake was the bug that I watched crawl out from under the blanket on the bed. When we asked for a refund (within five minutes of checking in) we were denied and they offered to "clean the room more" and told that the bug is from outside not inside. There's no way I was risking sleeping in a black mold and bug infested hotel.

    Door

    This motel is DISGUSTING--It's a dump. Upon check in you get to deal with a very argumentative employee who forces you to leave a higher deposit than quoted and sign a contract waiver that one would maybe expect at a $3,000/night VRBO. The room was absolutely disgusting and POORLY maintained. Mold in bathroom chipped paint everywhere in the room. Floor was filthy and there was no cold water only boiling hot water -- way too hot for a shower so couldn't take a scalding hot one. There was no refrigerator in the room as promised. Not as described. Very shady place says renovated but there is nothing renovated about it. The negative reviews are 100% accurate. Wish I had seen them before I booked. ---------- update: My response to "Bobby's" unprofessional reply to my rating: Note- there is NO apology! 1. I NEVER insisted on staying anywhere -- how dare you put words in my mouth! 2. Did your crew offer to get me a fridge, NO! Did they fix the water- no! I had medicine and needed a fridge you had NO fridge for me as room depicts having 3. I can't "make pictures look bad." The room was as the photos show--a disaster. The floors were dirty, the mirror had black stains on it, the inside door paint was a mess ( see photo), not to mention the bathroom mold and deteriorating walls. 4. There is no offer to correct the problem, refund me for not providing what is said they will provide in the room listing. Your customer service skills are sub-par. SHAME on you!! Clearly you're only interested in deceiving customers and gas lighting their feedback. I'll will be reporting your email and the hotel to the local health authorities. I am very familiar with the hotel industry. Clearly I'm not alone in this assessment of the hotel.

    Corner of the room just piled up dirt
    Lisa A.

    So my husband booked the room for some reason he has always wanted to stay at this hotel. I think a "Hollywood Feeling" the building does have an older feel to it It was last minute trip and we just need a room for sleep and shower Walk in and i start to do my clean up which I do at every hotel but this one takes the cake Hair all over the sheets, dirt on the floor, what's it looks like a some type of gunk on the wall in the bathroom snd the toilet moved from side to side. Not a wobble when you sit down but it was crooked when I walked in the bathroom Bed beds, towels were old and thin and the cover on the bed was stained. Bed was lumping. I'm just glad I had blankets in my car Room itself was very dusty as well We arrived late so there was no way to find another room or even ask for a refund I hope they start cleaning better and upgrade the rooms I have pictures hopefully I'm able to post I'm almost scared to write the review because the owner will respond but never takes accountability just blames the customer

    The teeny room
    Virginia M.

    I will never stay here or their sister property, Nite Inn, again. Check in for El Patio takes place down the road at Nite Inn which means there is no staff on premises to help when problems arise. And we had a major problem when we got to our room and found only one bed when I had booked a double. I called over to the Nite Inn where the man insisted he didn't know we needed two beds because we booked through a third party and weren't informed. First, I highly doubt a third party would leave out an important detail like that. Second, I went through their website which sent me to a third party I had never heard of. Of course, all of the double rooms were booked but he told me that he could get us into one for the second night- for an extra $10 since two beds cost more. I was pretty upset since we had already paid for two beds and weren't getting it. We ended up going online and finding a new hotel and will be disputing any charges with the credit card company.

    Hair on sheets.
    Erica L.

    Disgusting. We literally just got here and are leaving. We got trapped into a contract. We can't cancel because regardless we still have to pay for the first night. So we are paying to not stay here. Beware. Cigarette burn on the bankers and hair all over. I wouldn't doubt it if there are bed bugs. Going to report this place to the better business bureau. Because they are literally making a business out of taking peoples money not to stay there. On top of everything, they literally had us check in at a different hotel before going to the actual dump we are supposed to be staying in. What a joke. Waste of money. Fraudulent behavior from this place.

    Renee M.

    Spent 1 night with 2 kids in tow. We were looking for something affordable and close to Universal Studios and The Patio fit the bill. We were very pleased with the place. We reserved a room with 2 queen beds which were comfortable and very clean. We were cold or hot. The room has a ceiling fan and ac if needed. The room is cozy, but small. Think studio apartment without a kitchen. Not a negative but just be aware in case youre expecting more room. The bathroom was clean and spotless. Again, small but it has what you need. The front desk staff were friendly and kind. There was fresh coffee, cookies and loaves. Checking in and out was quick. The front desk has important information about your stay, deposit collected and parking rules; they had some flyers of some restaurants near by Parking is tight!! WiFi was poor, tv was great. We had a pleasant stay and definitely would come back. Its a great place but I took off a star because the room was smaller than I anticipated.

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    Super bad hotel bad service The blankets are duty I never recommend this hotel extremely bad

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    Page 1 of 3

    Ask the Community - El Patio Inn

    How much is the jacuzzi room ? Is there more then one jacuzzi room? I need to rent one asap

    We only have one Jacuzzi room. For rates and availability, please check our website or call our front desk for availability and rates. On our website, click on the Book button to check on our availability and corresponding rates.… 

    What are the weekly rates?

    Don’t See Your Question? Ask Away!

    Review Highlights - El Patio Inn

    Very clean, super friendly staff, budget friendly, and a nice little spot only a mile away from Universal Studios.

    Mentioned in 15 reviews

    Read more highlights

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    Hilton Los Angeles/Universal City - Exterior during sunset

    Hilton Los Angeles/Universal City

    (1.1k reviews)

    $$$

    Studio City

    Came here for a work related conference and stayed for 3 nights. The check in process was pretty…read moreeasy with two staff members handing the process during peak hours. I called in advance and was told half of the rooms type I booked came with bath tubs and half didn't. I requested one with a bathtub and the person over the phone said they would note it in the reservation. I forgot to ask when I checked in and was a bit disappointed when I got to my room that there was no bathtub. If half of the room types had bathtub, I would think it would have been an easy accommodation request. The hotel is located within a 10 minute walk to Universal Studios/City Walk so that was very convenient. They also have a shuttle that comes every 30 minutes or so but the walk is so easy to do that I would recommend that. The hotel lobby and conference rooms were very nice, including the small break out rooms used for the conference. I didn't like that you have to be a Hilton member to get free Wifi but the conference came with its own wifi password so it didn't affect me. The King Corner Room was very spacious and had a separate sitting area. The room seemed a bit dated. The sofa looked very worn, like something you would see at a college dorm, so I avoided it. It did have very large windows with a beautiful view. No robes/slippers included in the room. Although I stayed for 3 nights, housekeeping only came one morning. They have a Starbucks in the lobby that is open until 11am daily. Staff was very friendly. It was a big conference (about 200 people I think) and staff did an excellent job with catered breakfast and lunch serving that many people at once. Not a luxury hotel by any standard, but for a work conference hotel, it was good. And the 10 minute walk to Universal Studies/City Walk is very convenient if your purpose is to visit those places since you won't have to pay for Uber/Lyft/parking for those places.

    4.5 My family and I stayed at Hilton Los Angeles/Universal City when we visited. We chose this…read morehotel to be closer to Universal Studios Hollywood. Upon arrival I noticed that the lobby area was nice and had places to sit. I also noticed that there was construction as part of the area was closed off. We walked over to the reception desk and were met with smiles. The people that worked there were very friendly and helpful. They answered our questions, checked us in, and we were off. We got two rooms for our stay. Photos are from the room my husband and I stayed in but the room next to ours where our adult kids stayed was almost identical. The room was spacious. It had a decent sized bathroom and I liked that the bathroom was spread out in sections. The actual room had plenty of room to move around and the view was nice. The beds were very comfortable with soft pillows and sheets. The bathroom towels were typical. We stayed for several days so we used the cleaning service several times and they always replaced our towels and tidied up the room. My only complaint is about the toilet paper. It's very thin and not soft enough. We bought some extra at the local grocery store. Overall Hilton Los Angeles was a great place to stay while vacationing. It was close to the theme park, it had a shuttle to get there and back which was convenient, the service was really friendly, and the room was comfortable.

    The Garland - Relax Poolside

    The Garland

    (694 reviews)

    $$

    Studio City

    The Garland is a boutique hotel that has retro vibes of old Hollywood, maybe from the 60's and…read more70's. The rooms and amenities are all updated however, and if you want to be close to Universal Studios or Studio City in general, this hotel is excellent. They even have a free trolley that runs hourly to/from Universal Studios and a LA bus terminal. Our 3-night stay during Memorial Day was great - comfortable rooms, beds, and friendly service. Rooms had plenty of storage space and charing ports, and wifi is free and fast. They also have an agenda of daily activities like group exercise classes, LA hot dog/taco nights, and classic movies next to the pool. Their main restaurant, Front Yard offers a daily breakfast buffet and ala carte brunch, lunch, and dinner. The only reason for the -1 stars is that their AC is an older, in-wall unit that gets loud when turned on. Outdoor Parking also isn't cheap at $50/night with in/out privileges but that may be typical for the area.

    Starting off, when we checked into our room, they had us in a 1 king room, when we had originally…read morerequested a 2 queen room. We had 4 people traveling and 4 people were not going to fit into the 1 king room. When we asked to be switched, they offered us a roll in bed, which was the size of a twin bed, would not fit two adults. When we got up to our room, there was hair on the wall between the shower and the toilet, making us feel like it was not cleaned thoroughly. Our electric car was charging on site and we were running back and forth doing things for the wedding, setting up, etc. No one informed us that there would be an additional charge if we were still parked there after our car was done charging. $58 later and when we mentioned that in our review through the hotel, they said they'd comp our food bill, which was 2 drinks and a fruit bowl, probably $20+. This was disappointing to my mom, who went beyond her means to stay on site for the wedding. This was completely disappointing as we were traveling for a wedding that took place on site. 2 of us were luckily able to stay in the luxury suite which was reserved for the groom get ready room (2 nights). If those stars hadn't aligned, we would not have been able to sleep comfortably in our 1 king room. Also, the suite does not have a microwave in it, we had to request one to be brought up, which I found unconventional. My cousin had their wedding here for how much money my aunt spent between the suite, a bride get ready room, and just the general costs of a wedding, it was disappointing to hear she had a difficult experience here as well. She mentioned that they pulled her away from her son's wedding reception to place her credit card down for incidentals. Why hadn't that happened beforehand? They had her card on file already between all the rooms she booked, so the fact that they took her away from this once in a lifetime experience is ridiculous. She also mentioned that they asked not only for her card info but for her ID. She told them she was not going out of her way to find that when she didn't have it on hand and they were in the middle of celebrating. Needless to say, it was an unfortunate experience this time around. I've been here before and didn't experience the lack of professionalism we experienced this time. The valet service and the staff that supports with luggage were very helpful and kind. It saddens me to have to write such a poor review for such a beautiful place. I have recommended this place to people in the past for general lodging. However, for weddings or any big event, this is not the best of places to host.

    The Prospect Hollywood - 5.5.26

    The Prospect Hollywood

    (81 reviews)

    $$

    Hollywood

    5.10.26 Highlights:…read more-Service: Exceptional and genuinely friendly. According to their website, the hotel has been designated with a Michelin Key. -Ambiance: Vibrant colors paired with elegant design elements throughout. The lobby and courtyard are especially stunning. -Design: Thoughtfully designed spaces, including a courtyard with cushioned seating, a fountain, and two gas fire pits--perfect for relaxing. -Location: Conveniently within walking distance to the Hollywood Bowl and Hollywood Blvd. -Upgrade: We were upgraded at no additional cost--a pleasant and unexpected surprise. -Fun Fact: A reality show I watch, 90 Day Fiancé on TLC, filmed at this hotel--and coincidentally, we stayed in the same room. How cool is that? Feedback: -Provide additional waste receptacles in the lobby and guest rooms; currently, there is only one in the bathroom. -Consider switching to key cards instead of manual keys for added convenience. Helpful Info: -Complimentary Breakfast: The website description is misleading--breakfast is only "complimentary" if you pay a $30 service fee, which is actually tied to internet access. Worth paying the service fee if you need reliable internet. Our connection in the room was spotty--we had to step outside our room to get a stable signal. -Phone Coverage: Staffing is limited, with one team member often covering multiple roles (front desk, valet, driver, breakfast prep). As a result, calls may occasionally go unanswered. -Parking: Valet parking is available on-site for $45 per day. -Accessibility: The property has only two levels and no elevators, which may be challenging for guests with mobility concerns. Final Verdict: Highly recommend based on the stellar customer service, prime location, and beautifully designed ambiance.

    Had to update after another wonderful visit with more pics of the beautiful courtyard and grounds!…read moreAs I said before, the impeccable customer service is even better than the beauty of this place. A gem and a home away from home.

    Hotel Mariposa Los Angeles

    Hotel Mariposa Los Angeles

    (92 reviews)

    Valley Village

    What a clean and convenient place to stay if you are in town for universal studio. It's also very…read moreclose to Santa Monica beach and walk of fame. There are gas station, while food, and some restaurants nearby. The staff are nice. We need the extra blanket, they literally show up in 5 minutes! I love their Contemporary design with nice arts on the wall. The whole property is so clean and well maintained inside and out of the room. The public areas, fitness room, jacuzzi, patio relaxation area and the complimentary coffee and tea with nice booth seatings are all very enjoyable. They do not provide breakfast, but there's some vendor food you can purchase. It's a very nice place to stay. The only complaint we have is the noise from our upper floor neighbors. We thought we had T Rex or King Kong live above us!

    I stopped by this morning while searching for a coffee shop and Yelp led me to Hotel Mariposa. I…read moredidn't realize at first that it was actually a hotel, and the coffee station I saw was clearly meant for guests. When I mentioned I was just looking for coffee, the kind lady at the front desk smiled and told me I was welcome to have a cup anyway; no charge, no hesitation. It was such a simple but genuinely kind gesture that completely made my morning. I didn't stay at the hotel, but this small act of hospitality says a lot about the people who work here. Thank you for the unexpected kindness and warm welcome.

    The Aster - Grand Suite

    The Aster

    (40 reviews)

    Hollywood

    Nice rooftop hang. Very fun and full of lovely views. Parking at the hotel is 33 dollars with…read morevalidation. That's pretty steep for valet but I ate that cost because I didnt wanna feed the meter or walk Hollywood streets solo. I ordered the Ceasar salad with anchovies and they gave me a loteral dead fish on top of my salad. I took that home for my English Bulldog. Service is quick, staff was nice. I got blankets towards the end of the evening because I was cold. I spent close to 200 for my parking my Golden Lady drink and salad. Yes, it was expensive. Music was mid. It was more background noise than anything. I don't see myself coming here again. But, it was a nice time.

    Overall it was a good stay and I enjoyed the hotel…read more Pros: Good location- I felt like I was able to get to every place I needed easily, whether it was around the city or getting on the highway and driving further outside of LA Friendly Staff- Every staff member I interacted with was pleasant. They always welcomed us back with a smile after being out for the day. Clean Room- Room and bathroom were clean. Amenities- Though our schedules didn't allow us to take advantage of the hotel amenities, I appreciate how many there were. Cons: Staff communication- Simple information like WiFi or how to access housekeeping and front desk was not communicated (not on phone). Staff responsiveness- I asked for extra towels and never got them. I had to remind the front desk. I ended up getting them the next day. Linens- Multiple towels were frayed or ripping at the edges Smell- Room had a slightly old musty smell

    Magic Castle Hotel - Living room/kitchen

    Magic Castle Hotel

    (414 reviews)

    $$

    Hollywood Hills

    I had an amazing time at this hotel. I in recent weeks have stayed at the one hotel, the ritz…read moreCarlton, and four seasons all in various cities. The realness and kindness and overall hospitality of the magic castle hotel is very worth it. It has a very cozy feel, and the amenities are all worth looking into/ utilizing. I was greeted by Kevin and Kit who were wonderful, and then the night ended with Randy at the front desk. Randy sat and entertained all my silly questions about the history of the hotel and a bunch of movies that related to old Hollywood culture. I've lived within 30-40 minutes north and south through 27 years of life, and this is one of my favorite hotel experiences I've ever had. If you're a real one this is the place for you. Shoutout Randy, Kit, and Kevin.

    We went to the Magic Castle for dinner and the shows a few weekend's ago and wanted to give some…read morerecognition to the Magic Castle Hotel. We were able to get admission to the Magic Castle through the Magic Castle Hotel by booking a room at their location which is adjacent to the Castle. We made a day of it by checking in with Nicole who took great care of us, the hotel offers complimentary car service to Yashimiro which is located on the hill above both the Castle and Hotel. We went up there (as I posted earlier) for drinks and nibbles before the show which was later. When we came back we were able to clean up and dress into the accepted attire for the Magic Castle. Nicole and her co workers offered us complimentary champagne upon arrival, a cornucopia of delicious snacks, assorted cappuccino/lates, soda and soft serve ice cream all with 24 hour access. We got a great 2 bedroom room which worked perfect for what we needed, our besties daughter and husband met us at the hotel later and they spent the night when we drove home. Room was great, pool area was very inviting with the intense heat we were having. Staff were amazingly helpful and the room rate was very reasonable for a Hollywood location. What a great way to get access to the Magic Castle if you are not a member. We had a great time at the Castle but photos are not allowed in the Castle during the shows and didn't want to take a chance to photo our fabulous dinners. The food was much better than the last time we were there 2 years ago, shows are always superb and fun. So if you want to visit the Magic Castle for dinner and a magic show book it through the Magic Castle Hotel And make it an overnight experience, the shows run late and it beats driving home after. Nicole and the staff will take great care of you and you can also visit Yashimiro and other local spots in Hollywood. Bravissimo Magic Castle and Hotel. We will be back!

    El Patio Inn - hotels - Updated September 2026

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