The food is ok but it's very greasy and one time my grandpa was almost hit in the face by a hot pan ( it was on accident but the waisted was in a kinda bad mood read more

El Rio Mexican Grill - Mexican Near Me - Rocky Mount, Virginia

Horrible experience! 1. Dirty environment 2. Understaffed ( the ones working their had attitude) 3. Poor service We left because the waited on another table before us. We will never return, I found the corporate office number but it's disconnected. It speaks to the low quality of this food chain. read more

Drove here from roanoke because we had been told the food was good, I was not disappointed. They make their seasonings in house so it is their own special blend. Very flavorful and not too spicy so the flavor shines through. The service was great. Our drinks were never empty and they refilled the chips and salsa often. The food and service was good enough that I would make the trip again just to eat Mexican here. read more

El Rio Mexican Grill - Steak Fajitas - Mexican Near Me - Rocky Mount, Virginia

Went for lunch and was pleased with the results. Food was fresh and good. Had a house margarita with mango . Overall I liked my meal and experience. read more

Amazing food, generous portions, good value for the money. COVID-19 protocols Staff all masked Every other table marked off Paper menus read more

First impression: when we walked in the door there was a very bored-looking woman at the register. I don't know what she was doing but she didn't greet us or even look up and acknowledge us for several minutes. We came for the "buffet" which is the saddest buffet I've ever seen. Limp, colorless food that wasn't even hot. Everything was dry and there were no sauces at all. We asked if they had enchiladas but were told, "not for the buffet". Really? A Mexican buffet with no enchiladas? There were only three meats and some soggy tortillas. Something that looked like a taquito but only had dry, flavorless chicken inside. I would like to eat locally instead of driving to Roanoke, Martinsville, and Greensboro, but Rocky Mount has really lousy restaurants and this is one of the worst. I guess when people grow up eating Taco Bell they think this is *good* Mexican food. Guess what? It isn't. read more

Food was excellent. Had a fresh guacamole that was delicious. Also I had the burrito California that was fantastic. My husband had the mexican cheese steak that was great. My son had the enchilada de crema that also was very good! Service was speedy and very pleasant. Jose and Gus gave excellent service and were so nice.! Also the margaritas were marvelous! Highly recommend. read more

This used to be the go to location for Mexican in Rocky Mount. Service is terrible and food quality has diminished greatly. The new location on 220 is a joke. I would not recommend at all. read more

The food and service was great. I had the Mexican brisket tacos! Delicious! We were greeted and seated as soon as we arrived. The waitress was there to take our order and bring us drinks. She was pleasant and happy to serve us. We enjoyed our dinner and plan to go back. read more

El Rio Mexican Grill - Brisket tacos, refried beans, rice, Mexican corn, tortilla chips. The red chili sauce was great. - Mexican Near Me - Rocky Mount, Virginia

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These folks are the best. The food is so much better than any other Mexican restaurant I've ever been to. Idk what is different, but wow! You won't regret stopping by!! read more

I'm from Texas, and there is no better Mexican food to be found north of my home state. I fully embrace this disappointing fact but nonetheless have still been searching high and low for a restaurant here in Virginia that will satisfy that food craving. Sadly, this is not that place. It was cute when we walked in and the menu had a great selection. Lots of TVs, too, so potentially a new place to watch our games! And hey, free chips and salsa! Not bad. But that was where the positive experience ended. My boyfriend got a diet coke and he was brought a regular one, and I had a lime margarita that was still warm because the ice hadn't chilled it yet. This is straight from the room-temperature jug, nothing "fresh" about it. I was excited to try the tableside guacamole, but our waiter forgot to bring it. I had a chicken taco salad, which wasn't bad but I wish it had more flavor. I didn't even realize there were beans in it until I noticed the very bottom of the taco shell had a small amount of thin paste. My boyfriend always gets a hamburger at Mexican restaurants (yes, really...) and he said he enjoyed his, but we both agreed the fries were previously frozen and not cooked all the way through. One of them was actually still ice cold, lol. Once we were ready to leave, it took an additional 15-20 minutes to get the bill. Thank goodness for that refill of regular coke! Lol. There were people there, but the restaurant wasn't even mostly full. We still tipped the waiter but I don't think we will be going back. read more

Great service, great margaritas, and great food! This is my new favorite Mexican restaurant.

New restaurant with large menu & moderate prices. Grilled fish tacos are excellent. The order includes four and satisfies the largest appetite. Meals are mildly spiced but you can ask for the "hot stuff" if you prefer. read more

El Rio Mexican Grill - Grilled Fish tacos, 4 to an order with black beans & rice. - Mexican Near Me - Rocky Mount, Virginia

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I have eaten here before but today the service was horrible. Food tasted good but took 10 minutes after being seated for my order to be taken. Other parties that arrived after me had orders taken prior to me. I am not sure I really had a server assigned to my table as the gentleman that took my order appears to be bewildered by my lunch order. Minutes later a young lady came by to retake my order explaining the original server was confused as to what I wanted. Eventually received my Burrito California and I enjoyed the taste and large potion size. I sat after finishing for at least 15 minutes with no check delivered and no plates cleared. I went to the cash register with out a check and payed for my meal. Might be a while before I return to Rio. read more

This restaurant is absolutely terrible. My wife ordered Pollo Feliz with shredded chicken It took 40 minutes to get our food. When the food came her dish came the chicken wasn't shredded. My food was not good, it had no flavor and was like warm. Do not come here. read more

El Rio Mexican Grill - Empty Glasses no one has checked on drinks we have been here 35 minutes waiting on our meal. - Mexican Near Me - Rocky Mount, Virginia

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Love this place everything about it it's incredible the staff is so friendly the owner is a nice guy that cares about his business everything is good very wonderful restaurant and their food is incredible read more

We're setting and people at the bar are yelling/screaming there is 4 and there all yelling at once.and smoking in front of 3-4 little kids

We're in town for the weekend and decided to try this spot. We did takeout which might have affected the quality of the food, it was cold so we had to microwave it. The chicken and steak on the fajitas were tough. But the white sauce on the side (not sure what it's called) made up for it!! I would say you get your money's worth but the food is not amazing per say. read more

We stopped by yesterday. I had chimichangas deep fried with meat and she had chicken stir fry. All went well. Food tasted great. Service was excellent. Price was reasonable. Would recommend. read more

This place is a great place to get a meal. Everyone is so friendly and welcoming. The food is amazing and tastes like actual authentic Mexican food. The location is also has a very nice set up and is very cozy. It has lots of tv screens to watch games and is overall a great place to eat. read more

El Rio Mexican Grill - Mexican Near Me - Rocky Mount, Virginia

The food was pretty good, but they cheat you on alcohol in the margarita. Drink the entire thing and you'll get a brain freeze before a buzz. In other words, you're paying $7.25 for a slurpee you could have got at 7-11. Also I felt uncomfortable when a staff member looked at us then make a joke in spanish to the other employee. read more

Nice restaurant. Good decor. Service good except that our server forgot that I ordered unsweet and he refilled with sweet. It's all good, I can drink the half and half. I'm spoiled I guess. Moving to this area from Texas/Oklahoma, I'm not finding the spice and quality of food I'm used to eating. I hate that every Mexican restaurant in the area smothers everything in a cheese sauce. I had the nachos and had to use the chips from the basket on the table to eat them. My hubby ordered the poblano rellenõ. So much cheese you couldn't taste the pepper Maybe they have to do this for the palettes of the people of this area but please- offer us the chance to get some GOOD spicy Mexican food. Spice your ground meat while cooking it. Get some flavor into that meat!!! read more

The margaritas are made with a fake lemon-lime mix and taste like Gatorade. I got the mahi mahi tacos and that might have been the worst decision of my menu ordering life. I took two bites and regret both. It tasted like I could be getting food poisoning in the next 24 hours (I'll keep you posted). I really hated the food here. I don't recommend this "Mexican" restaurant to anyone if they're in this area. Just terrible. read more

Fantastic food, wonderfully hospitable employees and owners, convenient location. You can't go wrong here!

Typically my favorite go to Mexican restaurant in FC, but the last few times I've placed to go orders, I've been disappointed. I always get the ACP, then a side of white sauce and salsa with chips. The ACP either has barley had any food in the box or there was hardly any cheese sauce at all. So therefore it was super dry and it taste very bland. Sad to see such a good place slowly going downhill. read more

First off....the portions are amazing, especially for the price. Food was very good. Drinks were cheap and slightly watered down. Service was ok. Attentive but not informed of specials and the menu. Overall good experience. read more

If I could put 0 stars I would. My party and I were taken to an outdoor table where we had to put up our own umbrella and for 8 people we were only given one table that could fit four. The family next to us gave up one of their tables so we could fit everyone. Our waitress took our drink and food orders. Within the next hour she brought out pitchers of water and tea so that she would not have to check on us anymore. We didn't see her for another hour. As we were about to leave, our food was finally brought out but half of the dishes were cold. I asked to speak to the manager but the manager never came. She handed us our bill, expecting us to pay for practically no service and cold food. I asked to speak to the manager again and she said I would have to go downstairs to the kitchen to talk to him. It is extremely disrespectful to be treated poorly and then the manager not even have the decency to come talk to us about the issues. I went downstairs and he never apologized to us about the almost 2.5 hour wait outside (I ended up getting sunburnt we were outside so long). He made excuses and was going to make us pay full price for the food. I told him we would not pay full price for such negligent service and obstinacy on his part to confront the issue. He begrudgingly gave us a discount but was not going to unless I told him we were not going to pay. I have not been back since and never will go back to El Río. El Rodeo is much more respectful and courteous. They have the superior food and overall experience. read more

Great food, friendly staff, reasonable prices. We've never had bad service. Taco Tuesday is a fun time to go.

Good place. Friendly staff. Was just drinking on this particular visit. Margaritas were stiff and at a good price. Chips are dress and table salsa is fresh. Overall no problems here. Come on down. read more

I honestly do not recommend this place. The food is not great and the service sucks. I do not recommend this place.

I'm not the biggest Mexican fan, but this place is my husband's absolute favorite!! I am a fan of the chicken and rice with veggies.

Excellent Mexican restaurant in the area. The atmosphere and waiting staff is hard to beat. It has always been quiet and relaxed when I have attended. I have eaten there several times and I have no complaints on any of the food. They have a variety of foods and even have fish, which is mildly spiced. Top notch Mexican restaurant in the area, one of my favorite and regular eating places. read more

Absolutely, hands down, the worst margarita I've had EVER. The food wasn't much better and even though we had reservations, the restaurant overbooked and we ended up in the basement. I was not impressed. read more

my name is mary moran I was there for a party of ten on Saturday the 7th after Ferrums graduation. my nephew kevin minter is a regular at this restaurant. our waiter was very rude. I went to get some extra napkins he told me to go sit down and not to touch them. I was standing right in front of them.i was only trying to help. my mom and myself both ordered cheese nachos. everyone else had there food we had to ask for ours. it was not hot at all. I didn't dare complain to him. I am glad that the people at el rodeo where I visit in Roanoke are better than this, I will give credit to the young lady and the cashier they were very nice and friendly. thank you very much read more