I did finally get a response from her and she explained due to sickness and personal reasons on top…read moreof it being a busy time of year she would not be available until after the New Year. I appreciated the response and communication and understand personal reasons behind the delay. Outside of that I cannot speak on anything else but just wanted to update my initial review which was based on her initial response with no explanation.

Outstanding high quality service. Best cleaning service we have ever had during 50 years of…read moremarriage. Rocio is the best of the best delivering perfection in cleaning services.

This service is OK, but I think, based on my experience, that they're a little, I don't want to say…read moredishonest, because they're really upfront about their pricing. But the way it was implemented seems a little suspect I guess. They came to my condo which is under 1000 ft.², two bedroom two bath, and asked what rooms I would want cleaned. I opted only to have one of the bedrooms cleaned because the other one is a spare room and I never go in there and it never gets dirty as far as I'm concerned. Even my cats don't go in there. They said the charge would be $125 per hour for the first cleaning. If they were there for two hours then it would be $250 plus tax. So I'm fine with that because I figure it will take around an hour. They said that the second cleaning would just be $125 plus tax the entire time that they were there so if it took two hours the second time it would just be $125 plus tax. The first time they came to clean it took over an hour. And I was OK with that, because we didn't go over one hour by much. The dirtiest areas, obviously are going to be the bathrooms and the kitchen. So I expected they would spend more time in my kitchen and my bathrooms, and then there was vacuuming the rooms that I wanted vacuumed, and some mopping. So the first time they came it was around $162. No big deal. The second time they came they did all of the same areas in 45 minutes. It was second time they came, and they knew the layout a little better, which honestly is not confusing, but it's all stuff they've done before, and it was the same women as the first time. I just feel like the second time they came when they knew they weren't getting paid by the hour, but only for the job, they finished faster so they could maximize their income. And I don't blame them. Who doesn't want to maximize their income, right? But I honestly feel like they could've done all of that in 45 minutes in the first visit. It just seems crazy that when they're not charging by the hour, and only charging by the job, they work as fast as they can which can lead to missing some things, or not being as detailed. I also noticed that one of the women used Comet in my biscuit (yes, that's a color) sink. I had previously told the people who came for the estimate that I didn't want any kind of scouring cleaner used in my sink, but then they did it anyway. I never use an abrasive when I clean my sink, because I don't want it scratched or to become discolored. I discontinued the schedule they had me on, which was every four weeks, because I had some other financial issues that I had to take care of and having to spend $125 plus tax every four weeks would limit my ability to take care of my other financial issues. But knowing that they can clean my house in 45 minutes, I don't feel like I need to stay on a schedule. They said initially that if I did not stick to a schedule that I would have to pay $125 per hour each time they came. This is because they try to get you on a cleaning schedule. You can do every week, every two weeks, or every three weeks, or every four weeks. But the maximum amount of time you can go between cleanings would be four weeks, and if you went any longer than that, then that would not be a schedule that they could accommodate, and then each cleaning at five weeks or longer intervals, would be $125 per hour. Whereas if you were on a cleaning schedule then the second and subsequent cleanings would be $125 per job (not per hour). I hope that makes sense. Anyway, it doesn't make sense to stay on a schedule if they can clean my house in 45 minutes. But if I had a larger house where the cleaning regularly took two hours and they were really consistent about that, then obviously I would stay on the schedule because I would not want to pay $250 every time they came. Of course I would want to pay only $125 per job. But since I have a small place and they have shown me that it does not take even a full hour, I just figure I will call them for occasional cleanings, as long as they don't use a scouring powder in my off-white sink. The women who came were friendly and listened to what I had to say. They were very nice women. I don't have any complaints about them per se, except for the Comet, but that's probably a communication issue between the administration and their workers.

Big shout-out to Yani, Rosa, and Tulia of Route 74 who came to my home for the first time…read more Everything looks wonderful. I've never seen my shower that spotless!

They did an excellent job getting our new home clean. they took out layers of build up and didn't…read morestop till it was thoroughly cleaned. Great people and very trustworthy!

TLDR: Hey, Y'all, be careful booking services. This business requires you to pay upfront before…read morecleaning, and the move-out cleaning for me was subpar. The owner was unrealistic in making things right for a Move-out Cleaning for me and refused to give me a partial refund. ----- I told the owner I wasn't happy with the service and sent many pictures. He had a reason for everything they decided not to clean, but when they finished the job, they never told me of any issues cleaning items or that they wouldn't clean the sides of the floors by appliances .., etc. Lastly, the price was MORE than what they originally quoted me on Yelp. Response: it was way more than two items, I'm not sure if this owner is confusing me with another client. Also, I wasn't going to do a review! He texted me to do a review on Yelp. When I told him, actually I wasn't satisfied with the cleaning, and the reasons why with pics... it went down hill from there. I'm truly sorry, I just don't want anyone to get burned like the way I was treated and want to warn them about paying upfront. This was a move-out cleaning not meant for reoccurring access, and I asked him for "half back or something"...

The very best in the the cleaning industry =) All heart and a faith based local family business…read more What more can you ask for when seeking value. Good fair competitive pricing.

We were searching Yelp for a business that provides home cleaning. I used Yelp to search my zip…read morecode and send out price requests for those that work in our area. On 2 January, I received a Yelp message from Oscar and I had many questions i.e. price, inclusions, location, etc. I was quoted $90/he with a driving fee of $95. I only needed our bathrooms cleaned, however for $185 I also needed to know what was included, I received that list a day later. I text today at 2pm to confirm the appointment, Oscar Hasegawa responded and stated he "never heard back from me after he messaged the list to confirm". Apparently he skipped the text sent on 5 January at 4:55p confirming the price and again on 7 January at 5:10p confirming the date and time. I would not suggest using this "company", apparently customers are supposed to read this man's mind and provide a specific statement in order to confirm.

I had a tenant decide they didn't want to pay on their rent anymore. And after a few conversations,…read morethey up and left without any notice. Once I arrived at the property, it was a disaster! Stains all over the carpets, scribbling on the walls (probably from the tenants children) two toilets clogged with toilet paper. So they flooded into the hallways, causing mold. Garage had trash all over along with the patio. Ohh yeah also feces was all over one of the guest rooms. (we have a no pet policy, because this has happened before) Anyways I contacted CNBC that evening. And they responded very quickly and scheduled a call. After discussing the details of what had happened and sending pictures. I decided they offer everything I needed for a deep clean of my property. And I needed it done yesterday! They can the very next day and let me tell you, I was amazed! My property looked as if it was brand new again. They managed to get all the stains out, walls cleaned,mold cleaned, garage was spotless, bathrooms were flawless, patio spotless. I would recommend CNBC to anyone who needs a big deep clean of their property. Even if it's emergency last second cleaning need. Quick, efficient, good price, courteous and very professional. You'll thank me later!

From the owner: Let’s make life a little brighter with a one-time service clean, weekly, or bi-weekly clean. We…read morealso offer a one room cleaning service as well. So, if you only want one room cleaned you can make it the kitchen or even better the bathroom. CBNC knows that budget may be the only way to go from one room to the entire home. Let's make a "Cleaning" that is best for you.