I called looking for immediate guidance and sargis was definitely responsive and attended all my…read morequestions. He went out of his way to find solutions to help Provide the attention I need for my mother , he was very informative and was willing to do whatever it takes to find the proper care .

I was looking for a place for my grandfather and after contacting so many places with no luck I…read morecame across to ValleyVillageSeniorLiving. Sam who answered to the phone was very knowledgeable in answering to our questions and concerns and putting us onto the right direction. It has been few months already that my grandpa is in ValleyVillageSeniorLiving and can say they deliver what they stated initially which was crucial for us. Thank you guys keep up the hard work!

Look... the staff are super nice. For the price idk what people are complaining about. It's a great…read moreoption for people not able to spend 10k+ a month. You can do your room up however you like. They even helped me with getting my husbands grandmothers social security approved. Good location. Good for people who need minimal help.

Response time poor. For example: an hour for bathroom assistance. Food quality mediocre. Neglecting…read moreto advise on various services.

The peace of mind of knowing that my mom is being well taken care of, living in a beautiful…read morecommunity and happy where she is living a child cannot put a price on that. Since Keith Payne joined there is a noticeable able difference. Many improvements, much more organization. Thank you to whomever had a good sense to hire Keith. Thanks to everyone there for keeping my mom happy!

Unfortunately that is a blatant lie. It was weeks of me constantly getting ignored with lots of run…read morearounds before any information was given to me. And there were no alternatives given to me in the assisted living community. Months later I finally decided to go elsewhere. I should never have been the one to have reached out for answers ... they should have kept me informed.

Can't say enough about this facility! The staff are amazing and hands on with the patients…read more After pulling mom from the prior board and care this place is like a breath of fresh air! Mom is so happy here!!! Armine, the owner and a registered nurse, is so loving and caring to her residents. We feel very welcomed when we visit and comfortable spending hours with mom. It's an open door policy for visiting during the day. You can also take your loved one out for the day at any time. Love, love, love this board and care. *parking available in the front lot. There are 2 homes on the premises. **Maximum number of residents allowed are 6

Best care for your loved ones. Professional staff, excellent service! Cant find a place like this…read moreanywhere now

The Gardens is truly a gem! From the moment you walk in, the ambience is one of peace and calm in a…read morelush and lovely setting. The rooms are generous in size and wheelchair-friendly, and many have beautiful views of the courtyard and small private patios for mini gardens. There is a restaurant-style dining room serving up award-winning meals--and ample desserts! The activity and living rooms have a cozy, family feel, and there is always something going on in the way of games, fun exercise classes, lectures, movie showings, field trips, and special events. The greatest asset, of course, is the patient and caring staff of the family-owned facility. Community Relations Director Jonathan is warm and welcoming. Health Services Director Laura is professional and generous with her time. Javier the Dining Services Director takes pride in his cuisine. The caregivers are loving and nurturing, and they keep lines of communication open. But perhaps the best indicator of the quality of The Gardens is how happy the residents are. They extol the virtues of the place with no prompting. (One woman said she'd tried five different facilities, and this was the best.) They're eager to welcome new residents into the family--by the third day, lunch-goers were calling my mom by name to sit at their table. As with most assisted living places, there is a sliding scale of services based upon need, and when a transition to a higher level of care is required, Safe Haven offers memory care with a higher caregiver-to-patient ratio. Safe Haven is safe and secure, with its own small garden and dining area. Caregivers encourage residents to spend most of their day in activities with others rather than remaining isolated in their rooms. I'm delighted I found this new home for my mom. She's still in the process of settling in--she's been there just under two weeks--but I can already sense this is a perfect place for her.

I recently moved my mom into The Gardens at Park Balboa. It wasn't a move she welcomed, which of…read morecourse was stressful for both of us! The Community Director Jonathan gave us a tour and was treated by the residents like an adored rock star as we walked through the halls - making introductions with residents, explaining the extensive amenities, along with the robust calendar of daily activities for residents to participate in. We moved her in a week later (after visiting other facilities). Within 2 weeks she told me "I'm meeting so many interesting residents. It's like living in a resort, everything is done for you. I love it here!" Last night I got a text from her saying that she attended a mini classical concert in one of the residents rooms (that resident is known for her musical talents). The staff is attentive, responsive and kind. Prayers answered! I am beyond grateful.

What a Wonderful place and amazing friendly staff. So…read moreimpressed by the various fun activities, immaculate cleanliness, incredible food and quality care that can't be found at other competing places. Very friendly and welcoming sales team especially Jorge Torres; who toured with us. He explained and helped in comprehending the process, identified our needs and was available to answer any questions and concerns to insure we have an easy smooth transition. This place exceeded our expectations.

I am a retired Doctor who has been to this facility many times. I have had friends and family with…read moredementia and Alzheimers . The management is doing God s work and has always treated my family with dignity and respect. I would not hesitate to send anyone here.

The staffs are friendly, helpful and realiable. The place is clean and good ambience as well. I…read morewould recommend this place to stay specially for elderly who needs affordable & comfortable home.

This is the worst place I have ever seen. Cock roaches in the bedrooms, the owner went behind my…read moremoms back. Justified it with their rediculous high prices for assisted living. They charge the almost the same fee as a nursing home. Mentally ill patients wandering the halls. My mom was terrified. Gave my mom high blood pressure pills when she got stressed out and my mom doesn't have high blood pressure. Very scary place!

The Care Center on Hazeltine is the BEST rehabilitation place i have ever experienced‼ Their entire…read morestaff is so helpful, courteous, and patient. They make you feel comfortable and safe during your recovering time. I highly recommend this wonderful rehabilitation center. You're definitely in good hands here‼

My sister & I wanted to compliment the Care Center in Hazeltine for a great rehab experience with…read moreour mother, who suffers from dementia. After a fall and a stay at NR Hospital, she was referred by the hospital's social services to a horrid rehab facility. We discussed a transfer with our mom's memory care facility, Avant Garde, and were referred to Hazeltine. Director John was fantastic and caring, setting up a quick transfer. The difference was night & day. Social services director Charmaine was also fantastic in coordinating everything regarding our mom's care, including a meeting with all relevant departments, including physical therapy. Their team seemed to do what they said they would do, enabling our mother to get back home to Avante Garde. We are grateful for the care they provided and would definitely recommend them to families in similar circumstances.