I called looking for immediate guidance and sargis was definitely responsive and attended all my…read morequestions. He went out of his way to find solutions to help Provide the attention I need for my mother , he was very informative and was willing to do whatever it takes to find the proper care .

I was looking for a place for my grandfather and after contacting so many places with no luck I…read morecame across to ValleyVillageSeniorLiving. Sam who answered to the phone was very knowledgeable in answering to our questions and concerns and putting us onto the right direction. It has been few months already that my grandpa is in ValleyVillageSeniorLiving and can say they deliver what they stated initially which was crucial for us. Thank you guys keep up the hard work!

Response time poor. For example: an hour for bathroom assistance. Food quality mediocre. Neglecting…read moreto advise on various services.

Look... the staff are super nice. For the price idk what people are complaining about. It's a great…read moreoption for people not able to spend 10k+ a month. You can do your room up however you like. They even helped me with getting my husbands grandmothers social security approved. Good location. Good for people who need minimal help.

The Village Sherman Oaks, has some of the most amazing employees, from management, welcoming staff,…read moremaintenance , housekeepers, nurses, receptionist I come to the village to work with clients and I love this place, as soon as you walk in you're greeted by Ruby ( the receptionist) she's the sweetest and ready to help, if I have any issues Elizabeth is on it, Kevin from maintenance is always such a HUGE help and ready to assist. The resident are always involved in a event or on going activities and living their best lives Always the best place to be

Unfortunately that is a blatant lie. It was weeks of me constantly getting ignored with lots of run…read morearounds before any information was given to me. And there were no alternatives given to me in the assisted living community. Months later I finally decided to go elsewhere. I should never have been the one to have reached out for answers ... they should have kept me informed.

Very clean and taken care of home. Staff is knowledgeable and friendly. My family is very happy…read morewith their services. I will definitely recommend Eldercare Villa to others!

I had always been scared of leaving my grandparents in the hands of others, but after I hearing…read moremultiple good reviews on Eldercare Villa I thought I would go check it out. The place is so clean, nicely put together, and most importantly a happy environment. The fundamentals are exceeded here! The staff is so sweet and they keep everyone so entertained! Thank you guys for doing this job right!!!

Can't say enough about this facility! The staff are amazing and hands on with the patients…read more After pulling mom from the prior board and care this place is like a breath of fresh air! Mom is so happy here!!! Armine, the owner and a registered nurse, is so loving and caring to her residents. We feel very welcomed when we visit and comfortable spending hours with mom. It's an open door policy for visiting during the day. You can also take your loved one out for the day at any time. Love, love, love this board and care. *parking available in the front lot. There are 2 homes on the premises. **Maximum number of residents allowed are 6

Best care for your loved ones. Professional staff, excellent service! Cant find a place like this…read moreanywhere now

I recently moved my mom into The Gardens at Park Balboa. It wasn't a move she welcomed, which of…read morecourse was stressful for both of us! The Community Director Jonathan gave us a tour and was treated by the residents like an adored rock star as we walked through the halls - making introductions with residents, explaining the extensive amenities, along with the robust calendar of daily activities for residents to participate in. We moved her in a week later (after visiting other facilities). Within 2 weeks she told me "I'm meeting so many interesting residents. It's like living in a resort, everything is done for you. I love it here!" Last night I got a text from her saying that she attended a mini classical concert in one of the residents rooms (that resident is known for her musical talents). The staff is attentive, responsive and kind. Prayers answered! I am beyond grateful.

The Gardens is truly a gem! From the moment you walk in, the ambience is one of peace and calm in a…read morelush and lovely setting. The rooms are generous in size and wheelchair-friendly, and many have beautiful views of the courtyard and small private patios for mini gardens. There is a restaurant-style dining room serving up award-winning meals--and ample desserts! The activity and living rooms have a cozy, family feel, and there is always something going on in the way of games, fun exercise classes, lectures, movie showings, field trips, and special events. The greatest asset, of course, is the patient and caring staff of the family-owned facility. Community Relations Director Jonathan is warm and welcoming. Health Services Director Laura is professional and generous with her time. Javier the Dining Services Director takes pride in his cuisine. The caregivers are loving and nurturing, and they keep lines of communication open. But perhaps the best indicator of the quality of The Gardens is how happy the residents are. They extol the virtues of the place with no prompting. (One woman said she'd tried five different facilities, and this was the best.) They're eager to welcome new residents into the family--by the third day, lunch-goers were calling my mom by name to sit at their table. As with most assisted living places, there is a sliding scale of services based upon need, and when a transition to a higher level of care is required, Safe Haven offers memory care with a higher caregiver-to-patient ratio. Safe Haven is safe and secure, with its own small garden and dining area. Caregivers encourage residents to spend most of their day in activities with others rather than remaining isolated in their rooms. I'm delighted I found this new home for my mom. She's still in the process of settling in--she's been there just under two weeks--but I can already sense this is a perfect place for her.

What a Wonderful place and amazing friendly staff. So…read moreimpressed by the various fun activities, immaculate cleanliness, incredible food and quality care that can't be found at other competing places. Very friendly and welcoming sales team especially Jorge Torres; who toured with us. He explained and helped in comprehending the process, identified our needs and was available to answer any questions and concerns to insure we have an easy smooth transition. This place exceeded our expectations.

I am a retired Doctor who has been to this facility many times. I have had friends and family with…read moredementia and Alzheimers . The management is doing God s work and has always treated my family with dignity and respect. I would not hesitate to send anyone here.

The Care Center on Hazeltine is the BEST rehabilitation place i have ever experienced‼ Their entire…read morestaff is so helpful, courteous, and patient. They make you feel comfortable and safe during your recovering time. I highly recommend this wonderful rehabilitation center. You're definitely in good hands here‼

My sister & I wanted to compliment the Care Center in Hazeltine for a great rehab experience with…read moreour mother, who suffers from dementia. After a fall and a stay at NR Hospital, she was referred by the hospital's social services to a horrid rehab facility. We discussed a transfer with our mom's memory care facility, Avant Garde, and were referred to Hazeltine. Director John was fantastic and caring, setting up a quick transfer. The difference was night & day. Social services director Charmaine was also fantastic in coordinating everything regarding our mom's care, including a meeting with all relevant departments, including physical therapy. Their team seemed to do what they said they would do, enabling our mother to get back home to Avante Garde. We are grateful for the care they provided and would definitely recommend them to families in similar circumstances.