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    Northern Tool + Equipment

    4.5 (2 reviews)
    Closed 7:00 am - 7:00 pm
    Updated over 3 months ago

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    12 years ago

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    Mr. Electric of Chattanooga

    Mr. Electric of Chattanooga

    (40 reviews)

    Our electric fireplace had been inoperable since we'd moved in to our home. We used our home…read morewarranty folks to get it running, and over the past two years three different organizations they sent were unable to get it operational.We finally decided to pay for an electrician ourselves and Google searched to find Mr. Electrician. They agreed to come see us two days after Christmas. But they called shortly thereafter to say they had an opening that day,and we agreed to see them. The technician showed up promptly on time, he was very courteous, and professional. He found and rectified the problem in short order. The price was very reasonable, and the communication excellent. As a result, these will be the first folks we call in the future for any electrical issues.

    I had a similar experience as many of those posting bad reviews…read more Mr. Electric created a crisis out of a minor issue and overcharged for the work they did. The scope of work was unclear and I was overcharged for the work they did and charged for work that was not done and for parts that were not installed. After calling their offices several times to make a complaint without resolution, I called the BBB to get things settled. Again, after having to call and send emails, I had threaten to lodge another complaint with the BBB to get them to send me the agreed upon refund. I had another electrical contractor come by to review their work and when I told him the situation, he told me who the contractor was without me saying anything. Apparently word has gotten around as to how they operate. Their are many reputable electrical contractors to choose from. Sadly, Mr. Electric is not one of them. Mr. Electric is a franchise and is part of the Neighborly group. I looked up their brands and will not do business with any of them.

    Kirkland's - Love this place!

    Kirkland's

    (3 reviews)

    I usually love Kirkland's, and I buy stuff from here several times a year. But they lost a customer…read moretoday. I ordered a sign online with free ship to store. My order confirmation has a 7-10 day delivery window. Seventeen days later (and no further email confirmations) I visit the store questioning the status of my order. They look in the back for a few minutes and come back and say "you're delivery isn't here". I asked how long it usually takes since it's been nearly 3 weeks since my order was "shipped". The 2 girls in the front state that the store has no control over shipments. This is at 5pm. At 10pm, I receive an email "your order has been delivered to the store". So you're telling me a truck came on a Sunday after 5pm to deliver my package? On Monday we return to the store and they can't locate my package again. This is a 4 foot sign; it shouldn't just go missing. They eventually found it, after three women including the manager spent ten minutes looking for it. It shouldn't be this hard to pick up one $60 sign. I hope they do not treat all of their customers this way and misplace orders often.

    I love this store. They have affordable home decor and a friendly staff. I usually buy online and…read morethen pick up at the store but after returning some items that said online only that were at the store, I may check the store before ordering. The staff are very friendly and they have great sales . I would recommend them for all types of decorating styles. It's a lot of the farm style that's popular now but they have some great things that will go with all styles. Great trays, candle holders, pillows and throws.

    Northern Tool + Equipment - hardware - Updated June 2026

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