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    Elderwood at Amherst

    4.0 (1 review)
    Open • Open 24 hours

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    19 days ago

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    UBMD Orthopaedics & Sports Medicine - ALEX

    UBMD Orthopaedics & Sports Medicine

    2.6(36 reviews)
    1.5 mi

    The MD's I've seen are very professional & extraordinarily competent. Nothing but high praise for…read morethose folks I have knee issues from past injuries and was a candidate for total knee replacement (TKR). I went to UBMD Orthopedics Physical Therapy at the Maplemere location to see if I could strengthen the knee to prep for or possibly delay TKR surgery. The UBMD PT department is where I faced issues. At that time, it was difficult to walk stairs or even 50 yards. The young PT I was assigned plugged me into a "one size fits all" rehab program. It did not help that my PhD therapist was impersonal, distracted & inattentive, and his subordinates did most of my therapy that he designed. The exercise program I was given made my pain much worse, decreased my mobility and was generally detrimental even after 6 months of dedicated effort on my part. I was getting discouraged. My knee got so painful from the assigned UBMD PT, I developed fluid in the knee joint and required multiple cortisone shots. Out of necessity, I ditched about 2/3 of the exercises I was given and all of the weighted exercises from UBMD PT and pivoted to body weight squats, knee stretching, yoga, walking & banded leg work. I borrowed from my boxing and martial arts experience from many decades ago emphasizing rotational knee movements, feints, front to back and side to side stepping. My knee slowly responded to my own custom designed PT treatment, and today I can walk stairs without issue, walk a mile, have minimal to no knee pain, no fluid on the knee and have not required any cortisone shots since early in 2025 which was from the UBMD PT exercises. I also don't require TKR at this time. Another UBMD PT issue is their glacial response time to calls for appointments - 2 weeks plus in my experience. The final issue at the new UBMD ortho office on Maplemere is the parking lot design - it's a miserable set up. The long, wide grassy "berms" installed in the parking lot present a dangerous maze to ortho patients who can have issues just navigating flat pavement. UBMD ortho should add flat "walk throughs" in those berms.

    I saw Dr Michael Freitas for a condition I've had for over a year. This review is specifically for…read morehim, because I was here last year to see another Doctor for another issue and that whole team was awesome. In a nutshell: my shin & ankle & foot (all on my left leg) feel like they're filling up with gas in the same way that your knuckles do when they feel like they need to be cracked. Except it had been getting worse, going from 'occasional' to 'every day, all day.' I'd take 20-30 steps and my whole left leg would sort of stiffen and it would be painful to walk unless I stopped and 'cracked' my shin, ankle, & foot. So I saw Dr Michael Freitas after being x-rayed. I showed him my walk and let him hear the cracking, and I had even printed out a diagram of the leg & foot and highlighted the areas that I was experiencing issues and pain. He said, very nicely, that "nothing was wrong" with me. Oh. So it's normal to have to stop ever 20-30 steps? Okay, then, cool? Also: how could he see and hear what I was talking about and *still* decide that nothing was wrong with me? And I am not a doctor, but the areas that I highlighted on the diagram are TENDONS, not bones. You CANNOT SEE TENDONS ON AN X-RAY, Dr. Freitas. You should listen to your patients, especially if they come in prepared. I *knew* the tendons would not have been visible on the x-ray, but instead of listening to me he decided the x-ray was 'proof' that I was a-okay. It has been a nearly a year since that appointment and my left leg is STILL doing this, every single day and night, all day and night. But, no worries! Dr. Freitas says this is normal!

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    UBMD Orthopaedics & Sports Medicine - Finally crutches!

    Finally crutches!

    UBMD Orthopaedics & Sports Medicine
    UBMD Orthopaedics & Sports Medicine - Stable and waiting for surgery

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    Stable and waiting for surgery

    Buffalo Back & Neck Physical Therapy PC

    Buffalo Back & Neck Physical Therapy PC

    2.3(3 reviews)
    0.7 mi

    I had called Today to schedule an appointment the receptionist who answered the phone stated that…read morethey didn't take United Healthcare So I stated that I will pay out of pocket to come and see a physical therapist. She stated that she can't Except me because it's illegal if you have insurance to pay out of pocket, I never heard of a company denying services to someone who is willing to paid. I been in many places that does not take my insurance and have paid. She was rude and nasty hanged up on me three times Every time I asked her to give me her supervisor's phone number, she kept saying no and hanged up on me Then I told her to explain to me, why is it if I'm paying And what's the difference if I have insurance or don't have insurance of coming to see a physical therapist The Lady responded And she will not give me her supervisors phone number And then she also is not going to accept me to come and see a physical therapy. Since when A company denies service to a senior citizen who is 62 years old, who is willing to pay to come and see a physical therapist She was as nasty and rude and kept hanging up on me Yes, I did kept calling and requiring for supervisor And no lie I would advertise this to whoever and to whom ever needs to go visit there and that's a promise. She doesn't have to worry of me visiting there, plus my doctor will hear about this who recommended me to go there. If that office had a policy that they do not accept anyone that has to pay out of pocket, she could have been more professional of speaking to me instead of being nasty and hanging up three times and actually 4 times. I believe she needs to learn some manners before working in the office.

    Was hoping for better. They showed me what to do the first couple times with an intern. Then just…read moreasked me if I remembered what to do and just had me do on my own. Had no relief from my ailment in the 3 months yet they still had me do the same 4 things the entire time. A search online had a ton of different options. To make matters worse, they never billed to my insurance till after the 3 months so had to pay my own money for treatment that didn't help at all.

    Buffalo Rehab Group - Looking out from reception area

    Buffalo Rehab Group

    5.0(3 reviews)
    2.7 mi•North Buffalo, Hertel Avenue, Parkside

    I attended Buffalo Rehab Group when I underwent knee surgery. I had a bucket handle tear of the…read moremeniscus and I also flipped it upside down. As you can imagine, with me only being 22 at the time it was the scariest thing I had ever experienced. I was worried I would never get back to my normal. My therapist, Chris was very accommodating and supporting my entire journey back to wellness! He assured me that we would set goals and expectations based on where I was and where I wanted to be. They worked with my schedule whether I needed to be there first thing in the morning or late in the day. When I missed an appointment, they would call and hold me accountable! I loved feeling like my progress was just as important to me as it was to him. I would not choose another facility let alone another therapist! I plan on going back in since it's been about two years and I am now experiencing some popping when rotating my knee. I will update my review after my next journey!

    I have been going to Buffalo Rehab Hertel Location for my knee rehab.When I started 4 weeks ago I…read morecould not bend my knee. I now have my mobility back. Garnet and his staff at the hertel office have done rehabilitation on my back and my shoulder after surgery. Ihave had great results with all of my rehabs. The knolwlege and expertise are second to no one.I would recommend Garnet and all of his staff at the Buffalo Rehab hertel office to all of my friends and family. Bernie Perillo

    Photos
    Buffalo Rehab Group - Exam room

    Exam room

    Buffalo Rehab Group - Clinic

    Clinic

    Buffalo Rehab Group - Clinic

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    Clinic

    Elderwood at Amherst - skillednursing - Updated September 2026

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