Used their service again, but this time for a plumbing issue. The technician that came did not…read morespeak English and had difficulty explaining to me what the concern was however, he did get across that I needed to replace the toilets. The home is less than 10 years old so replacing toilets seemed a bit excessive. I ended up researching the noise the toilet was making myself and realized that it was something that can be fixed pretty easily. I called the manager and spoke to him regarding the poor advice received in regards to replacing the toilets, and he said they would send a second technician to assess the situation. Instead, he sent me a message stating that the initial technician was right and did not send another technician to assess . I ended up going with a different company who came and replaced the valve ...which successfully lowered my water bill by 50%. Problem fixed - without having to replace the entire toilet. I was initially a fan of NSP, but this last visit was very disheartening. I think if they had sent a second technician to evaluate what I was concerned about, they would have seen that the first technician was indeed wrong. I will not be using them again.

Updated Review After…read moreraising concerns, Carlos immediately stepped in and was both professional and understanding. His hands-on involvement made a real difference in getting the project completed. The technicians, including Reydiel, were courteous, skilled, and did a great job. The project has now been completed, and we're happy with the quality of the work. Based on this experience, I would recommend the team--with the note that improving scheduling and urgency would make the overall service even stronger.

My old AC gave up the ghost in a particularly demanding week of intense heat. Air-cool was the…read morefirst to respond and was in my house within an hour or so, explained the issue and offered different solutions for it: replace the compressor on my 15 year old unit or replace the whole unit. I analyzed the situation and decided on a whole new AC unit. They came our the next day and had the unit up and running in about 4 hours and were very professional about the whole thing. Payment was half upfront, half after the job was done. Easy to complete in person for the first part and online for the second part. New AC is running super cool with a Goodman 4-ton unit and it's been a pleasure doing business with them.

Anytime my AC needs a repair or maintenance, I call AIRCOOL Miami. I have been customer for 4 years…read morenow. Teddy (the owner) responds very fast to inquiries and always sends someone right away to fix the AC. Sometimes he comes or sends his personnel, in either occasion, they are always friendly , professional, and do a great job. They let you know all the details of what they are going to do before starting the job so that there are never any surprises. The prices are very affordable as well. I highly recommend AirCool Miami!

This company is truly a blessing, from their top notch customer service, to product price, and…read moreservices. I had a new a/c unit installed and duct cleaning work done. Both teams that showed up (on different dates) to my home were very professional and super knowledgeable. I truly learned something from them each time they showed up. If you need a good company to service or replace your A/C, look no further and check out South Flow Air Conditioning Inc. Their quality of work is outstanding and you will definitely have peace of mind knowing the work was done right. I am very happy with their services and highly recommend them.

SoFlow replaced my mom's 25 YEAR OLD split York system. As the tech said, they don't make 'em…read moretoday like they used to! SoFlow came on time and the installer was the same guy that initially inspected her old unit. Both gentlemen were very nice and they did a great job taking away the old unit and putting the new unit on a new pad and plumbing in the ducting and drain pipe. Their price was reasonable and the Daikin unit comes with a pretty good parts warranty.

I had used this company before to service my AC and always was very pleased with the results, from…read morea very pleasant receptionist named Martha to make the appointment to the technician named Emmanuel very courteous and knowledgeable young man, he found the problem and resolved with a very pleasant disposition even though it was raining and very hot outside. It is very rare to find this quality of service nowadays so I'm glad we have it with Homestead AC and Heating, a great company with excellent employees.

Initial review: (3 stars)I really was hoping to have a great experience with Homestead Air…read more Unfortunately, I can't say I had the same timely experience as other customers. I called and was able to have an appointment scheduled at 3:30p the next day (great). I left work early to make sure I was home by the scheduled appointment...4:10p rolled around and no word. I called Homestead Air and was told the technician was running behind on another call and I would get a phone call when he was on his way. 5p rolls around and I get a phone call that it "could" be another hour (another job ran behind schedule). She offered to reschedule for Monday but I figured I didn't want to waste another day waiting. I'm giving 3 stars because the lady who called was really polite but potentially running 3 hours late and arriving at night... doesn't work for me Update: 5:45p the technician called me to apologize about the delay and wanted to confirm if I cancelled the appointment. He stated he could be at my house in a few minutes. (He called me just in time as I was already heading out.) He showed up, found the problem and provided recommendations to fix the unit. Changed my initial review to 5 stars, nice service recovery.

Very prompt response to a request on a weekend and showed up on time!…read more Quick diagnostic and fix of my ceiling fan. Highly recommended.

Frank and his team have helped me on a couple occasions with my rental property. Very punctual,…read moreknowledgeable, and able to explain things to non experts like myself. They do great work and are fairly priced. Highly recommended.

The team that comes for my routine maintenance is punctual and more than thorough. They are…read moreopposite a less-than reliable company I am replacing. They are equipped for any repairs (not needed now), and they have informed me of warranty options I could use to resolve an ongoing problem, which they will be involved with. Very knowledgeable, and home-owner friendly. Recommended.

Great customer service! Honest and helpful. They don't try to rip you off and come quickly to fix…read moreyour problem.

This company was sent to me by my home warranty back in March 2024 to fix my dishwasher. They came…read moreout twice, found the problem, and order the part they need to fix the dishwasher, but never got back to me. I've sent text messages, phone calls, and I complain to my home warranty 2-10. They got ahold of them and said they never receive the part. 2-10 sent them the part again back in June 2024 and it is now July 2024. I am still trying to get ahold of them because I don't want to go through this with a 3rd contractor and spend another $100.

Frank may be the best contractor I have every had the pleasure to meet! He replaced a failing AC…read moreunit quickly at a reasonable price. Frank explained everything and even brought me up to code when the previous contractor had not. His responsiveness is second to none. I would highly recommend him!